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Brad Smith Roofing Co Inc

Roofing, Gutters, Chimney Repair,

About us

Family owned and operated Roofing Contractor since 1979! Celebrating over 40 years in business, we are dedicated to servicing our residential & commercial customers in the areas of: Repairs, New Roofs, Chimney & Masonry work, Slate and Tile, Gutters & Home Renovations!

Business highlights

46 years of trusted experience
Family Owned & Operated
Emergency Services Offered

Services we offer

Residential & commercial flat roofing, home remodeling, slate, tile, wood, skylights, sun tunnels, ventilation, rubber, vinyl, gutters, siding, windows, chimney re-builds, tuck pointing, caps, masonry, carpentry, tear-off & re-roofs.

Services we don't offer

Ask for details.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

$100

Emergency Services
Yes


Accepted payment methods

Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.6476 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
71%
4
10%
3
5%
2
7%
1
7%


Rating CategoryRating out of 5
quality
4.8
value
4.4
professionalism
4.7
responsiveness
4.6
punctuality
4.7
Showing 126-150 of 476 reviews

ERIN H.
09/2011
5.0
roofing
  + -1 more
After contacting the company via email, Cindy called me back right away. Due to the recent storms, they are scheduling into October right now for estimates, and we need someone sooner than that. Cindy recommended calling the Building Dept in the city where the property is located and getting a list of contractors through them if I have trouble finding a contractor who can help us more quickly. I appreciate the quick response as well as the helpful information. I will try them again in the future if the need arises. After dealing with contractors of all sorts over the last few months I value the professionalism Brad Smith provided.
Description of Work: Contacted for an estimate for a leaky roof.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Tony P.
09/2011
5.0
roofing
  + -1 more
He was very good. They were very professional and followed up on the job. They let us know what was happening. They always showed up at the job on time.
Description of Work: They replaced our roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Walter S.
09/2011
3.0
roofing
  + -1 more
I liked the guy who came out. He seemed very nice and professional, but he never followed up after he gave the estimate. Their prices were a little high.
Description of Work: He came out to give an estimate on our roof.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
3.0
punctuality
3.0


Response from Brad Smith Roofing Co Inc
Our records show we came out on an initial "Free Estimate" appointment and we also went out a second time for a "Proposal Review" appointment to give our recommendations, cost, and answer any questions with this customer. We will further review this client with our Salesperson to see if there was any further questions/concerns after that 2nd appointment. Also, we recommend when comparing costs, that consumers makesure to compare services. We feel we are very competitve in price if the services are the same.

Chryssa A.
09/2011
1.0
roofing
  + -1 more
It did not go well because they never returned my call. Apparently they are not looking for new business.
Description of Work: I called this company because I need a new roof. They never returned my call.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from Brad Smith Roofing Co Inc
We researched this name provided to us and have no record of this person calling. We have made Angie's List aware we are farther out to book appointments than usual due to all the storm this entire year so far, but we always return phone inquiries or email requests. Our family business is 24/7, so every call is important to us and our employees.

Nickolas V.
09/2011
1.0
roofing
  + -1 more
Who knows? I can't get these guys to come to the house!
Description of Work: To be clear, Brad Smith Roofing has not yet performed this work. Someone from their office came out in April 2011 to give us a quote. It took nearly a month for that quote to be turned over to us. Since then, we have called a dozen times to schedule workers to come out and complete the job. No one seems to know how to return phone calls. The last time we DID talk to someone, we were promised that they would be out Mid-August to start the first phase of the construction. No one showed. No one called. Nothing. We have a clay-tile roof and our choice of roofers is limited otherwise I would find someone else to do the work. I have been repeatedly disappointed, frustrated and angered by Brad Smith Roofing. If you have a traditional roof that can be repaired by anyone else (e.g. another company, the Amish, wandering homeless people who will at least show up) -- my recommendation is to go with them instead of Brad Smith Roofing.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0

Yes, I recommend this pro
$14,000

Response from Brad Smith Roofing Co Inc
To be factual and clear, this person is not the contact person that called in to Brad Smith Roofing and is not the contract person that the contract was proposed to. We are scheduled to start the work on Monday September 12th. The contract reads (and is hand written in by the client) for the work to be completed no later than October 20th. We are most likely going to be completed with the repair before October even starts. At no time was the communication a problem before the contract was signed, or after, until reading this report. We have been in communication with this client within the last two weeks about scheduling and have been on the phone with this client today September 9th about starting on the 12th. After these discussions, this report was discovered and we are waiting to hear back a response from the client of our concern that this report has created. The contact person for this repair has not mentioned any of these concerns and we expect the situation to be resolved before we start the work. This is a complicated repair that did take time to estimate, however, the final proposal was accepted and the timing of the repair was agreed upon. In our perspective, this report is shocking to say the least.

Karl T.
08/2011
5.0
gutter cleaning, gutter repair
  + 0 more
Installers actually arrived earler than expected and were finished in less than a hour. All work was done to my satisfaction.
Description of Work: Contrat was to Install gutter leaf guard covers over my existing gutters. .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Bonnie R.
08/2011
5.0
roofing
  + -1 more
The office staff at Brad Smith Roofing as well as the site crew were all competent, respectful, and very personable throughout the entire process. Every effort was made to make certain that we were satisfied with the job as it evolved. While on the job, we were repeatedly impressed with the thoroughness, attention to detail and over-all skillfulness of Don and his crew. As crew chief, Don periodically took the time to relate to us what had been done so far and what would be happening next. These guys all worked very hard for two long days. A quality job was completed by quality workers. We love our new roof and appreciate every effort that made it happen!
Description of Work: We contracted with Brad Smith Roofing to have our chimney repaired, our old roof torn off and re-covered with all new materials, the old cupola removed and replaced and our gutters replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Linda K.
08/2011
5.0
roofing
  + -1 more
The price was originally $1,200 but I mentioned Angie's List and got it for $1,000. The price, promptness, reliability and quality of work were all good. I would definitely use them again.
Description of Work: I used Brad Roofing for roofing work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,000

Jack L.
08/2011
1.0
roofing
  + -1 more
I would not recommend this company for two reasons. First, in the initial estimate (that was well done) they included a provision that said their may be an additional fee for slates broken during the work. At the end of the project the final bill was 61% higher than the original estimate. Secondly, I have attempted to call them twice and I received no response. On the third call, they noted my complaint and did nothing more.
Description of Work: They repaired a slate roof.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
3.0
responsiveness
1.0
punctuality
5.0

$13,500

Response from Brad Smith Roofing Co Inc
We understand the customer’s complaint, and we are very open to discussing a resolution. All the work completed was done at rates the customer signed and approved. It is highly unusual to not get a response from our office as multiple people are always available or will call back if unavailable. Again, we welcome the opportunity to discuss the problem and how we can come to a resolution.

MARY T.
08/2011
5.0
roofing
  + -1 more
After receiving estimates from 4 companies we chose to use Brad Smith Roofing. This was definitely one of the best projects we have had done on our home. Josh Henry the salesperson was prompt for both appointments. He was very knowledgeable about the product, took his time explaining all the options and details along with the warranty information. The crew was outstanding. They were all on the move from the moment they left their vehicles and did not stop until the roof was done and a very very thorough clean up of the entire yard. They took great care in protecting windows, shrubs and gutters. Work was completed in 1-1/2 days and looks fantastic. We have had several storms since and no leaks or issues. We highly recommend this company and would use them again.
Description of Work: New roof with complete tear off of old roof on ranch home and detached garage. Replacement of wood over 15' x 30' area. All new flashing, drip edge, ice and water shield and valleys. Installed baffles, 1 power vent and 1 damper vent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$11,814

GINA R.
08/2011
5.0
roofing
  + -1 more
It went well. They were professional, courteous, and the job was done on time.
Description of Work: They repaired part of our roof.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Brian T.
07/2011
2.0
roofing
  + -1 more
They were responsive to my call and came over for a quote. They took a look at the job and advised they cannot do the job, as they do not undertake patch work. I would have appreciated if they asked me about the job over the call itself. I was later made aware that, they do only a whole flat roof. I will not use their services in future.
Description of Work: I received a quote from Brad Smith Roofing Co Inc. to do a patch work on my roof, 14 June, 2011.

Rating CategoryRating out of 5
professionalism
3.0
responsiveness
3.0
punctuality
5.0


Response from Brad Smith Roofing Co Inc
Brad Smith Roofing does do repairs as well as new roof installations, whether its a shingled roof area or a flat area. When our representative inspected this flat roof, his recommendation was that he replace the flat roof area due to the number of repairs that would be needed. The customer was experiencing various leaks into his home. It was our observation, opinion, and final recommendation that the roof be replaced to be cost-effective. The customer informed our representative that we were the 4th company to look at this roof, and all 4 companies gave the same recommendation.

kristopher P.
07/2011
5.0
gutter repair
  + -1 more
It was very good. They did a great job. They cleaned up their mess. They matched the scuffers on the downspouts to the new gutters. The gutters look clean and neat. They did a good job. This was the first time I've used them. I also had them quote me on a chimney job but I went with another company for that work.
Description of Work: I used Brad Smith Roofing to do gutters.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,800

PATRICA I.
07/2011
5.0
roofing
  + -1 more
They did a good job and they cleaned up very well. There are no more leaks. The roof was replaced with good quality and workmanship.
Description of Work: They replaced my roof.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

NICHOLAS R.
04/2011
5.0
roofing
  + -1 more
We had used them before, for other repairs several years ago. We had gotten them off of Angie's List. They did a great job. This time, they came out and gave a fair estimate. They told us what the estimate was. They said when they would be out, weather-permitting. They came in a timely manner, did the work, gave me the bill, and that was it. I didn't do a lot of comparing, but the price seemed pretty reasonable to me.
Description of Work: They did some roof repairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$270

Bryan P.
04/2011
4.0
roofing
  + -1 more
Brad Smith Roofing was very responsive and professional when I contacted them. I was able to set up an appointment very quickly, and Brett came out to examine the leak. Brett was very professional and helpful. The only problem I had with Brad Smith Roofing was that their estimate called for a large scale roof repair when it appears only a minor repair was necessary. Brad Smith Roofing explained that the large repair was necessary to ensure that the problem was taken care of correctly, so it was a difference of opinion on the scope of the project. I would certainly recommend Brad Smith Roofing for large scale roof repairs or installation of a new roof.
Description of Work: I requested Brad Smith Roofing to give me an estimate on repairs of a roof leak.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

James T.
03/2011
5.0
roofing, roof snow removal
  + 0 more
They did an excellent job with the ice stand removal. They were very prompt and very professional. They came in with an estimate of over $6000 with no upper limit for roofing. We got an estimate from another roofer that was for $3500 and another estimate that came in at 3200, who was not on Angie's List. It was a pretty significant price difference. He pointed out some things and had some ideas about how to address some things. He was not a native English speaker and his estimate was not as precise as some of the others. In fact he gave us the sketchiest estimate. Brad Smith gave us a two-page estimate and the others gave us a one-page estimate that was much more detailed. He knows his stuff. I think they have a big crew, and I was impressed with them. I have confidence that they do great work. However, we opted not to use them for roofing because of their high price.
Description of Work: We used Brad Smith Roofing Co Inc. for ice stand removal. We also got an estimate for roofing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$380

TOM C.
03/2011
5.0
roofing
  + -1 more
I am going to use them again for the other roof on my house now because they were very good the first time. We made a contract with them couple of months ago and they are going to be starting the work pretty soon on the new job. Their work was excellent and they were excellent as well. They were prompt, explained everything and cleaned up. The materials were real good. It was very comfortable to work with them. They did it quickly and they were very good.
Description of Work: Brad Smith Roofing Co Inc. re-roofed our garage probably in February of last year.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Richard B.
03/2011
5.0
roofing
  + -1 more
I was very pleased with them. They did what they said they would do. They were done quickly and they cleaned up. The roof is good for 30 years.
Description of Work: I used Brad Smith Roofing for roofing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$3,000

Gina C.
03/2011
5.0
gutter repair, roofing, siding
  + 1 more
The job went very well. They were very professional and thorough. There were some timing issues, but I really can?t complain about it because this was an area that was hit and everybody was getting their roof and siding done. I just had to be patient because there were so many jobs being done. I have no problems with anything that was done. I spent around $40000 on that work. I did not really shop around because it was an insurance claim.
Description of Work: I used Brad Smith Roofing Co Inc. and he did the roof, siding, and the gutters and finished in January.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40,000

Stephanie S.
01/2011
5.0
gutter repair, roofing
  + 0 more
Highly recommend this company - we had an older roof and were having water issues. They did the tear off in an amazingly short period of time (a huge crew focused on the task) and then noted that there was damage to the wood underneath (we'd suspected that would be the case.) The change orders were handled quickly and effectively and then the house and the back addition were re-roofed. The gutters were done a week or so later. We are very pleased with both the work (including the cleanup) and the results. We would use them again and would recommend them.
Description of Work: Complete roof tear off (main house - shingled roof and backroom addition - flat roof), wood repair, gutter installation (with gutter shields).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,400

Thomas N.
11/2010
3.0
roofing
  + -1 more
Brad Smith Roofing seemed to be very busy with recent hail damage jobs so it took a number of calls to get someone to call me back to make an appointment. Once they came out to view the work, it took more phone calls to get an estimate. Once I got their estimate, it was very complete with a lot of detail about what work that they would perform. Despite their good reputation and the quality of their estimate, I decided to go with another contractor because of their price. Their price was almost twice the price of my lowest bidder and significantly higher than the next highest bidder.
Description of Work: Install new shingles on entire house.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
4.0
responsiveness
3.0
punctuality
2.0

Yes, I recommend this pro
$13,322

MIKE S.
11/2010
5.0
roofing
  + -1 more
They did an excellent job. Their price was very good and the quality of their work was great. They had all the work done in two days and cleaned up very well since it was very windy during their work and some material had blown around the neighborhood. I would strongly recommend Brad Smith Roofing to anyone.
Description of Work: I had a new roof put on due to the recent hail damage. I included upgrades of 35-year shingles and a ridge vent system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,800

THOMAS L.
09/2010
5.0
gutter repair, roofing
  + 0 more
The job went very well. I have only one minor complaint and that is, I had to go around the yard and driveway with a magnet to pick up the many gutter screws left there. I did pick up 62 of them which would have been a real problem it one had gotten in my auto or lawn tractor tires. that would be my only complaint. other than that the job was excellent and the workers were excellent.
Description of Work: Removed aluminum gutters that were leaking replaced with new aluminum 6" gutters.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,040

Arline D.
09/2010
5.0
roofing
  + -1 more
He was very nice and helpful, but his prices were a bit high.
Description of Work: He gave us an estimate on roofing repair.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Contact information

24550 Sperry Dr Ste # 2, Westlake, OH 44145

http://www.bradsmithroofing.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Roofing,
Gutters,
Chimney Repair,
Skylights,
Roof Cleaning,
Roof Ice/Snow Removal,
Gutter Cleaning,
Masonry,
Unfinished Carpentry,
Chimney Caps,
General Remodeling

FAQ

Brad Smith Roofing Co Inc is currently rated 4.6 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Brad Smith Roofing Co Inc accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, Brad Smith Roofing Co Inc offers free project estimates.
Yes, Brad Smith Roofing Co Inc offers eco-friendly accreditations.
No, Brad Smith Roofing Co Inc does not offer a senior discount.
Yes, Brad Smith Roofing Co Inc offers emergency services.
Yes, Brad Smith Roofing Co Inc offers warranties.
Brad Smith Roofing Co Inc offers the following services: Residential & commercial flat roofing, home remodeling, slate, tile, wood, skylights, sun tunnels, ventilation, rubber, vinyl, gutters, siding, windows, chimney re-builds, tuck pointing, caps, masonry, carpentry, tear-off & re-roofs.
Ask for details.

Contact information

24550 Sperry Dr Ste # 2, Westlake, OH 44145

http://www.bradsmithroofing.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM