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Urban Upkeep, LLC

Handyman Services, Kitchen and Bath Remodeling, General Remodeling,

About us

At Urban Upkeep, we use both “in house” employees and we use subcontractors depending on the timeline and scale of the job. We offer free estimates on all work to be performed. Service calls are $150 and include up to two hours of work. Urban Upkeep accepts most forms of payment: Visa, MasterCard, and Discover, Google Pay along with checks. When calling, you will likely be greeted by the owner himself! All work is guaranteed, and we do not get paid until the customer is completely satisfied. Urban Upkeep goes the extra mile to keep you calling on use for future work; most of our clients are repeat customers! We really want your business; please consider Urban Upkeep for your residential and commercial needs.

Business highlights

29 years of trusted experience

Services we offer

Urban Upkeep is a licensed Home Improvement Contractor. We have crews that specialize in the following areas: Roofs, Drywall (new and repair), Bathrooms, Kitchens, Ceramic Tile, Unfinished Space Conversions (basements and attics) and all aspects of Carpentry.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.947 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
2%
3
2%
2
6%
1
4%


Rating CategoryRating out of 5
quality
4.9
value
4.8
professionalism
4.9
responsiveness
4.8
punctuality
4.9
Showing 26-47 of 47 reviews

Jeanne S.
11/2016
3.0
handyman service
  + -1 more
We did not use this company.
Description of Work: Remodeling our son's room

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0


Shelly B.
05/2016
5.0
handyman service
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Patricia H.
04/2016
5.0
handyman service
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Beth P.
12/2015
5.0
ceramic tile, doors, flooring contractor, remodeling, handyman service, home remodeling, plumbing
  + 5 more
unknown
Description of Work: They remodeled both my guest bath, new tub, faucets and new walls with ceramic tile all the way to ceiling and in our master bath new faucets walls, floor pan ceramic tile to the ceiling and installed new shower doors. Excellent job done, excellent tile work. Jerry is very organized and runs a very professional business. I would use them again and would highly recommend them.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$9,000

Jeff S.
12/2015
5.0
handyman service, home remodeling, roofing, siding
  + 2 more
unknown
Description of Work: Replaced 7 windows in our sunroom, replaced rotten framing around them, and painted the entire room. Jerry, Jim, and their crew do EXCELLENT work!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,000

Linda E.
08/2015
5.0
handyman service, roofing, siding, woodworking
  + 2 more
unknown
Rating CategoryRating out of 5
Yes, I recommend this pro

jeffery L.
06/2015
2.0
handyman service
  + -1 more
n/a
Description of Work: did not use the provider, even though we had a contract and they showed up to take measurements. They never came back to do the work.

Rating CategoryRating out of 5
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
4.0

$185

Response from Urban Upkeep, LLC
Guilty as Charged! [Member name removed], sorry we dropped the ball on this. I did some research on your file and found that your project had to have slipped through the cracks during a transition period when I was replacing some of my new office staff. Try and not hold this against us forever, please allow us a second chance on one of your future projects so we may redeem ourselves. If the project still has not been completed please contact me directly at Jerry@urbanupkeepllc.com and I will get you taken care of early this week. We would like to make things right if you are willing? I will keep Tuesday open for you should you decide to allow us to make good.

Caroline W.
05/2015
5.0
handyman service
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$7,000

Response from Urban Upkeep, LLC
Thank you for your review [Member Name Removed], we look forward to working with you again!

Lauren T.
04/2015
5.0
ceramic tile, handyman service
  + 0 more
unknown
Description of Work: They installed a tile surround in our bathtub and changed a light fixture. This team was great and we plan to use them again for other projects in our home. They were so friendly and did such a great job. We are truly pleased!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

Response from Urban Upkeep, LLC
Thank you for the great review. It's easy to do a good job when you are working with good people!

Paul F.
03/2015
5.0
handyman service
  + -1 more
unknown
Description of Work: Will use again. Am quite pleased with work and service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Response from Urban Upkeep, LLC
Thanks for the glowing review.

Patricia T.
01/2015
5.0
handyman service, woodworking, ceramic tile
  + 1 more
.
Description of Work: Very professional. Excellent work. Tile work is beautiful. Cost was exactly as estimated. Finished the job in time they said they would. Went beyond what was in the estimated work order by fixing unexpected problems without extra costs.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,600

Response from Urban Upkeep, LLC
[member name removed], thanks for the great review! I cannot tell you how important it is to get feedback from folks like yourself. Remember, if you have any issues please be sure to contact us ASAP so we can address the issues. Hope to do more business in the near future, you are a great easy-going client.

Matthew S.
07/2014
5.0
handyman service
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Laing A.
05/2014
5.0
home remodeling, ceramic tile, flooring contractor, handyman service
  + 2 more
.
Description of Work: Tiling and grouting of bathroom floors and a backsplash in the kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$699

Shanae B.
05/2014
5.0
handyman service, woodworking, gutter repair
  + 1 more
.
Description of Work: Added gutters where needed. Fixed drains.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$430

Response from Urban Upkeep, LLC
Thank you for your business and leaving a review.

Toni D.
06/2013
5.0
bathtub refinishing, handyman service, home remodeling, plumbing
  + 2 more
Urban Upkeep arrived on time, were extremely professional, yet made me feel like they were old friend who would take good care of me. My tub looks just like new!
Description of Work: The provider reglazed my bath tub and installed cut off valves to the bath tub and sink

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$750

Response from Urban Upkeep, LLC
Thank you for posting. It really means a lot to us when you let everyone know we try and do a good job.

Toni D.
05/2013
5.0
ceramic tile, handyman service
  + 0 more
It went wonderfully. See above.
Description of Work: After 4 attempts to get other contractors to my home to repair my bath room tile, I called Urban Upkeep. I am so glad to have found this wonderful service provider. Urban Upkeep kept every appointment in a timely professional manner. The work was done beautifully. I had been told since this was a patch job, things might not match. The job was so well done that you can not tell where the patching was done. I highly recommend this company.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$550

Response from Urban Upkeep, LLC
Thank you for posting this!

mike B.
04/2013
5.0
house painters, handyman service, siding, woodworking
  + 2 more
Jerry and team did a great job. The work was well done and completed in a timely manner. Jerry was very good about communicating when the work would take place and they were able to complete everything quickly. The guys who performed the work were friendly and courteous.
Description of Work: We were preparing our house to list it for sale. The list of work to be done was varied and included painting the trim/porch areas outside, siding repair, trim work inside, some caulking, and replacing a toilet flange.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,100

Response from Urban Upkeep, LLC
Thank you for posting. It really means a lot to us when you let everyone know we try and do a good job. We serve Grove City too!

TANYA B.
02/2013
5.0
ceramic tile, remodeling, home remodeling
  + 1 more
Project went very well. Was very satisfied with work done.
Description of Work: Tore down tub surround and replaced with ceramic tile. Put up new dry wall over existing plaster. Installed new plumbing and corrected electrical problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,000

Response from Urban Upkeep, LLC
Thank you for posting. It really means a lot to us when you let everyone know we try and do a good job.

Sharon S.
10/2012
5.0
doors, replacement windows
  + 0 more
Jerry quickly responded to my request for an estimate. Once we agreed upon cost and materials, we set up a date for each door installation. They were very nice and professional and the doors were installed with no problems.
Description of Work: I had two new back doors installed and tandem windows removed. I ended up paying for labor since I purchased most of the materials (including the new doors) myself from Home Depot.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$660

Response from Urban Upkeep, LLC
Thank you for posting. It really means a lot to us when you let everyone know we try and do a good job. Sorry it took so long to respond, I didn't even know I could respond to these comments until today.

KEVIN F.
08/2012
5.0
doors, handyman service
  + 0 more
It’s perfect it looks great.
Description of Work: They redirected our drains to the street and put new drain spouts in. They also did some work in our basement and put in new doors.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Urban Upkeep, LLC
Thank you for posting. It really means a lot to us when you let everyone know we try and do a good job. Sorry it took so long to respond, I didn't even know I could respond to these comments until today.

KATHI H.
04/2012
5.0
decks, handyman service
  + 0 more
other than one problem (which was due to a defective light purchased at Lowe's) everything went well. i am especially happy with the front stair rail; it is attractive, sturdy & well installed. i would definitely use jerry sexton again.
Description of Work: i have had Urban Upkeep perform a variety of small projects: installation of 2 porch lights, installation of front porch stair rail for support, etc. in 3 or 4 visits.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$300

Response from Urban Upkeep, LLC
Thank you for posting. It really means a lot to us when you let everyone know we try and do a good job. Sorry it took so long to respond, I didn't even know I could respond to these comments until today.

Kenneth B.
12/2011
5.0
concrete driveways, handyman service
  + 0 more
They did a very good job. The price was reasonable and I would highly recommend them.
Description of Work: The patched cracks in my driveway. They also fixed my sidewalk and a couple other small jobs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Urban Upkeep, LLC
Thank you for posting. It really means a lot to us when you let everyone know we try and do a good job. Sorry it took so long to respond, I didn't even know I could respond to these comments until today.
    • 1
    • 2(current)

Contact information

924 Eastwind Dr, Westerville, OH 43081

http://www.urbanupkeepllc.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Handyman Services,
Kitchen and Bath Remodeling,
General Remodeling,
Ceramic Tile,
Finished Carpentry and Woodworking,
Roofing,
Doors,
Exterior Painting,
Siding,
Plumbing,
Flooring Sales and Installation,
Gutters

FAQ

Urban Upkeep, LLC is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Urban Upkeep, LLC accepts the following forms of payment: Check,Discover,MasterCard,PayPal,Visa
Yes, Urban Upkeep, LLC offers free project estimates.
No, Urban Upkeep, LLC does not offer eco-friendly accreditations.
No, Urban Upkeep, LLC does not offer a senior discount.
No, Urban Upkeep, LLC does not offer emergency services.
Yes, Urban Upkeep, LLC offers warranties.
Urban Upkeep, LLC offers the following services: Urban Upkeep is a licensed Home Improvement Contractor. We have crews that specialize in the following areas: Roofs, Drywall (new and repair), Bathrooms, Kitchens, Ceramic Tile, Unfinished Space Conversions (basements and attics) and all aspects of Carpentry.

Contact information

924 Eastwind Dr, Westerville, OH 43081

http://www.urbanupkeepllc.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM