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Trouble Free Electric Inc

Electrical, Lighting, Ceiling Fans,

About us

Electrical Contractor for Residential & Commercial.

Business highlights

14 years of trusted experience
Emergency Services Offered

Services we offer

Residential or commercial electrical installations, upgrades, ceiling fan installation, switch repairs, replacement, bucket truck services, trenching services, generator installation, pole light repair, replacement, old work, new work, remodels, cable, phone line & misc electrical repair.

Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Financing Available

Reviews

4.79 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
78%
4
0%
3
11%
2
0%
1
11%


Rating CategoryRating out of 5
quality
4.8
value
4.9
professionalism
4.8
responsiveness
4.9
punctuality
4.9
Showing 1-9 of 9 reviews

Don B.
04/2013
3.0
electrician, lighting
  + 0 more
The generator installation very well. I would give them an A+ on that. Rob responded to my calls within a reasonable time, And generally answered any questions I had. The kitchen lighting went well except for one light that was installed where a cabinet was supposed to be installed. Rob removed that and the cabinet was installed. There was also a dimmer switch for the dining room that was supposed to be mounted in the kitchen (Or dining room) that never got replaced. All in all I think Rob did a good job. He was easy to work with and knows his profession well. If it weren't for the dimmer switch I would've given Rob a 'B'. I don't give out 'A's' unless the work is excellent, done exactly the way I wanted, and complete.
Description of Work: They installed a whole house generator. We were having a kitchen remodel being done. They rewired the kitchen electric, installed can lights, LED lighting and upgraded the wiring.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$12,000

MONIKA K.
04/2013
5.0
electrician
  + -1 more
I was happy with them. They were professional because it was difficult to do and they couldn't figure it out, but yet they kept on going until they did get it which was nice. They did the job right and cleaned up after themselves. They were nice and I was satisfied with the job.
Description of Work: Trouble Free Electric found and repaired an electrical short circuit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Lorraine S.
06/2012
5.0
electrician, lighting
  + 0 more
We were very pleased with Craig and the team from Trouble Free Electric. He was very informative and kept me up to date on what is going on.
Description of Work: Trouble Free installed 2 overhead lights and trouble-shooted 2 switches. They also got all of our downstairs lights working again. They also installed 2 ground fault interrupter circuits.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$310

DEBRA D.
10/2011
1.0
electrician
  + -1 more
Never had contact with the company. Still waiting for a response.
Description of Work: We have requested a call from this business to discuss a needed repair and have contacted them 3 separate times --twice by telephone with voice mail messages being left and once by email. No responses at all. The company's advertisement indicates a guaranteed response within 2 hours to all emails sent to them. However, we still have not received even an acknowledgement of the email sent at 12:24pm earlier today 10/7/11, over 8 hours ago.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0


Response from Trouble Free Electric Inc
Contact was made and the job was completed. We make every effort to provide the best possible experience for each and every customer. It would be appreciated if reviews were updated.

Wendy D.
10/2011
5.0
electrician, ceiling fans
  + 0 more
They installed a ceiling fan and an extra outlet in the nursery. They put a child proof cover on the new outlet without me even having to ask. They also inspected the old wiring in the attic and gave me free advice regarding other electrical projects I had going on. They were friendly, knowledgeable, and professional. Their rates were reasonable and they did a fantastic job.
Description of Work: Install Ceiling Fan in second story bedroom and add an outlet to the room.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

DOUGLAS C.
07/2011
5.0
electrician, lighting
  + 0 more
Rob Needles and his crew worked well with the contractor's crew to not get in the way of each other. the crew worked quickly and efficiently - obviously a skilled and experienced team. the results met our needs and satisfaction. We will recommend Trouble Free electric to our friends and family. Rob was extremely helpful, personable and explained his work in detail. His enthusiam and commitment made you feel reassured. His friendly nature was another plus.
Description of Work: Existing fluorescent lights replaced with recessed lights; additional switches and wiring required; and moved outlets to fit with remodeling.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

JOE W.
05/2011
5.0
electrician, lighting, phone wiring
  + 1 more
This effort took about 1 day with 2 men working as a team. They worked very quickly and had to coordinate with other men who were plastering/painting. If you have any electrical needs, get an estimate from Rob at Trouble Free.
Description of Work: This effort was performed under a subcontract under Craftsman Services kitchen renovation project so I don't know the exact payment on this task.. The kitchen project involved the removal of a wall and hence the need to relocate wall switches and outlets and to also install new can lights in the ceiling. Three wall outlets were moved and one wall switch. Also, a phone line was burried in the ceiling and rewired to another room. The furnace thermostat was moved. Two ceiling can lights were installed at existing outlets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Ashok B.
04/2011
5.0
electrician
  + -1 more
This outfit consists of two people but dont let that concern you. They are prompt, polite, methodical and throughly professional. They dont take chances and spend a fair amount of time studying the project before coming up with a proposal and estimate. Their quote was the very reasonable compared to their competitors, who wanted almost double. They obtained the necessary permits from the city and finished the work on schedule. Even when the tub didnt turn ON, they stayed back on a Saturday until I could contact the supplier technician. They spent three hours carefully going over the entire wiring of the home until they had eliminated every possible reason for the problem. The issue was related to faulty install documentation from the manufacturer and while they suspected as much, they didn't risk changing it until the supplier admitted that it was their problem. I will hire them for any electrical work around the home without hesitation. They also did some minor carpentry for me. Its been 5 months and I've never had an issue with their work.
Description of Work: Installed 50 amp power fuse, circuit breaker, wiring and weather proofing for new hot tub. Connected and got tub working.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$560

MARIA S.
05/2010
5.0
electrician
  + -1 more
The service technician was very knowledgeable, friendly and persistent. He tested and search out each item on the electrical circuit which included indoor and outdoor equipment. Each time I had to call because the problem occured again, he was prompt and friendly even though it had to be frustrating. He was able to locate an underground wire that failed only when the ground was wet such as after a rain. This turned out to be the reason the problem only occured intermittently. After locating the problem a permanent repair was made. Only after the final repair was made were we charged plus the service call for the first visit. All told there must have been three or four service visits with minor repairs for which we were not charged.
Description of Work: A service call was made the day it was requested. The electrical problem was intermittent so the likely cause was repaired. This entailed a second call the same day once the part was obtained. Upon leaving the service technician said if this repair did not correct the problem please call at no additional cost. The problem did reoccur. Two more additional calls were made at no additional cost. The problem was ultimately identified which occurred only when it rained and a repair was made. At each call the service technician returned the day the call was made and spent hours searching out the cause of the problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

    Contact information

    11421 Fancher Rd, Westerville, OH 43082

    www.troublefreeelectricohio.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM
    Saturday:
    7:00 AM - 11:00 AM

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    No
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Electrical,
    Lighting,
    Ceiling Fans,
    Phone Wiring,
    Tree Service,
    Excavating

    FAQ

    Trouble Free Electric Inc is currently rated 4.7 overall out of 5.

    Sunday: Closed

    Monday: 7:00 AM - 5:00 PM

    Tuesday: 7:00 AM - 5:00 PM

    Wednesday: 7:00 AM - 5:00 PM

    Thursday: 7:00 AM - 5:00 PM

    Friday: 7:00 AM - 5:00 PM

    Saturday: 7:00 AM - 11:00 AM

    Trouble Free Electric Inc accepts the following forms of payment: Check,Financing Available
    Yes, Trouble Free Electric Inc offers free project estimates.
    Yes, Trouble Free Electric Inc offers eco-friendly accreditations.
    No, Trouble Free Electric Inc does not offer a senior discount.
    Yes, Trouble Free Electric Inc offers emergency services.
    Yes, Trouble Free Electric Inc offers warranties.
    Trouble Free Electric Inc offers the following services: Residential or commercial electrical installations, upgrades, ceiling fan installation, switch repairs, replacement, bucket truck services, trenching services, generator installation, pole light repair, replacement, old work, new work, remodels, cable, phone line & misc electrical repair.

    Contact information

    11421 Fancher Rd, Westerville, OH 43082

    www.troublefreeelectricohio.com

    Service hours

    Sunday:
    Closed
    Monday:
    7:00 AM - 5:00 PM
    Tuesday:
    7:00 AM - 5:00 PM
    Wednesday:
    7:00 AM - 5:00 PM
    Thursday:
    7:00 AM - 5:00 PM
    Friday:
    7:00 AM - 5:00 PM
    Saturday:
    7:00 AM - 11:00 AM