The Electric Connection

They told me that the work that they did has a 1 year warranty. They will send somebody out there and if they found out that there's is nothing wrong on what they did they will charge me again to fix it again. They have me a date that was June 9 but they didn't give a time what time they will show up I have to wait for them all day so I called them today to cancel my schedule on June 9. His name is Wayne and the main thing is if he wanted to come out and found out that they didn't do anything wrong I said to leave them alone they don't care about the customers they only care about the money and that's not how you treat people there's another guy who told me about the warranty. I will never ever recommend them to nobody

Extremely satisfied with the work performed by Kevin W of The Electric Connection! Upgraded and replaced two exterior outlets and reattached the Westerville Utilities electric meter to the house. Kevin W was very professional, knowledgeable, efficient and personable... couldn't be happier with the job he did! Many Thanks!!

I was blown away by the entire experience with Asad and Mike! They were on time, super friendly and COVID conscious. Asad explained everything in detail and walked me through every step of the process as he was going through it. He even explained basic electrical knowledge that was very helpful to understand for any future electrical work. They cleaned up after themselves and tested all the work. They were patient and very thorough. I was dreading having this work done, but they totally made it a great experience. The only feedback I would have is on the front-end of getting a quote/scheduling. I never received any formal quote or a statement of work and they completely didn't respond to my email when I was requesting a quote. My advice is to just call and be as direct with what you want done as possible. I would recommend them for any work!

I have used The Electric Connection multiple times for small projects. Everything always goes well, the prices are very reasonable, and best of all I don't get electrocuted.

Performed 2 year Generac maintenance and replaced the battery. The technician was very professional and did a great job.

Everything went well. Jud the owner came out and addressed several items that came up on the home inspection report. All items were relatively small in nature, but they needed to be addressed right away.

The serviceman did an excellent job. We had previously hired someone else to fix it. It worked for four weeks and he charged a lot more than The Electric Connection. Grrr. we called The Electric Connection and they fixed the problem. The generator has been working for several months now without a problem.

Jud met with my husband and provided a quote which was reasonable. The apt was scheduled however he did not arrive that day. Jud showed up the next day and did the work. Which is lack luster! When we arrived home, my husband found that he had cut the wires to our home security system. He made contact with Jud immediately, and Jud said he would come back as soon as he was finished with a job in the Hilliard area. A short time later Jud made contact and asked if he could just come the next day because traffic was heavy and he was doing a job in New Albany. Given that he cut the power to the security system of our home my husband explained that was not acceptable. Jud and another individual arrived shortly after that to fix the alarm panel. My husband went out to speak with Jud, jus was kind and asked if it was ok to turn the power off because we were having dinner at that time. Jud came back into the kitchen and explained that he had restored power to the alarm panel and asked if I would like to check it. I went into the utility room and noticed that there was a gaping who where the electrical box and switch had been located. When I asked Jud if he was going to put a plate back over the hole his snide comment was " I don't do drywall, and I told your husband I don't do drywall." Jud went on to say that maybe my husband hadn't understood that part or he had not told me but "he didn't do drywall." The alarm was fixed, and he left our home. A bit later I went I went out into the garage I noticed that a new hole had been cut in the drywall. When we made contact with Jud about the new hole, he said how was I supposed to know that the line was right where I needed to cut?" I again asked the new hole in the drywall and received the same snide answer. The hole that was cut for the new switch is larger the then switch plate; there is now an extra hole in the drywall that he cut to access the wires he cut on the alarm panel and the alarm now randomly goes off. Jud offered to send his technicians to work on our home alarm however we declined due to the lackluster work that was performed the first time.

The associate that came told me what I needed to buy and he came back and installed everything. This individual was very very good. He was very thorough and checked anything extra I asked him to. His name was Kevin White. He completely cleaned up.

Great, electrician was very helpful. Even discovered one of the dead outlets was due to a gfic switch that tripped hidden on the circuit. Didn't charge me for that.

We have used them more than once and very happy with their work. The workers are knowledgeable and efficient.

These guys, especially Josh and Chad, are pros. They handled the installation for Lowe's, from whom I purchased the generator. Very professional, punctual, and high-quality work. Highly recommended. No payment was made to them, as it was made to Lowe's.

Very well. Electrician was very professional and did a nice, neat job of the wiring. The area was cleaned up well when he was done. Price was exactly as estimated.

Cigarette butt laying on the side of the road.

The electric connection came out and changed out two ceiling fans and about 6 light fixtures. My wife called a week prior to let them know we had a two story light that needed replaced, they didn't bring a ladder for it. The work order even states it in the notes!! The workers left a mess (wires, screws, random parts all over). I have a 16month old and a dog, this should have been cleaned up. Left all lights boxes on the floor. The supervisor is very rude and basically told my wife that's unfortunate and too bad.

He did this work for my mother in law. He found out what was going on. The light hadn't worked for a long time, but now it's fixed! He was very kind and very nice.

Everything went very well. On-site inspection performed within 3-4 days of initial call, estimate delivered 2-3 days later. Returned signed acceptance via email and received follow up call within a couple of hours to schedule work. Work scheduled for following week. Kevin and Matt arrived on time and set to work. (Note... it was a VERY COLD DAY. I considered calling to reschedule so they wouldn't have to work in freezing temperatures.) Work was completed in about 5 hours. Kevin and Matt did a great job. I have no complaints. I thought the price was very reasonable for what I wanted done, and the senior discount was definitely appreciated. I would certainly use Electric Connection again, and would recommend to family and friends.

While hanging shelves we accidentally damaged a wire in the wall with a screw. The damage caused a breaker to trip. I called and scheduled an appointment with the tech to arrive between 8:00 and 10:00am. Randy showed up around 8:30 to assess the problem. By code he would have to install two junction boxes for the repair. I really did not want boxes with cover plates in my kitchen so Randy investigated and determined that he could get to the damaged wire through the upstairs bathroom/laundry. Randy installed two boxes (behind the washer) and repaired the damaged wire. Since I was having a tech come for the repair I also decided to have the battery in my generator replaced as it had been about five years. The cost of the battery install was $110 so the repair to the damaged wire came to about $180. I was extremely pleased that Randy went the extra mile to do the repair safely and to code while still taking into consideration my desire to leave the kitchen walls intact.

the workers arrived on time, performed contracted work and cleaned up work area. They were professional and courteous.

I have been working with them for 15 years. They are honest, do very good work and are fast. They are professionals- they come in and get the job done in a big hurry. They always get their estimates and I have never had an issue with them.

The technician arrived on time, got to work immediately taking down old fixtures. Within an hour had old down, holes cut for the 6 new lights, and wire run. Lights went in easily, and then the other work was completed.

They are very prompt and do a great job. I have used them in the past and they have always been good.

These guys were great! Friendly, professional, showed up on time and did great work. I actually just hung up the telephone after scheduling another job with them today!

It was great. The lights come on automatically on a sensor now which is very nice too.

Not a good experience. Sent in an online form and never heard back from them. Called the company to schedule a week later. The estimator was over an hour late (although he did call ahead to say he was stuck in traffic). The adjuster commented that he was filling in and normally did generator work. All this was almost a week ago and we still have not received an estimate from the company or any followup. Needless to say, we went with a different company.