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The Drainworks

Drain Cleaning, Plumbing, Drain Pipe Installation,

About us

Family owned & operated. 4 employees. No subs for drain cleaning. Cost is determined by the job. Ohio license number: 28977. Also doing business as Drainworks The. Award winning.

Business highlights

39 years of trusted experience

Services we offer

Complete drain & sewer cleaning service, including downspout/sump pump line repair & installation, video camera inspection, recording & locating.

Services we don't offer

Plumbing repairs or installations

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Reviews

4.8395 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
88%
4
5%
3
2%
2
2%
1
4%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.8
punctuality
4.9
Showing 326-350 of 395 reviews

JOHN H.
06/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Virginia R.
04/2016
5.0
plumbing, drain cleaning
  + 0 more
unknown
Description of Work: Replaced kitchen sink sprayer and installed new garbage disposal. The plumber made an extra trip to this shop so the sprayer matched the existing faucet. As of end of first week, everything is working well.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Katherine I.
03/2016
5.0
plumbing, wells, drain cleaning
  + 1 more
unknown
Description of Work: They replaced sections of drainage pipe, extended sump pump draw, and replaced risers. My only disappointment was that I was not provided with an itemized bill until I requested one. However, once requested it was provided and an error in billing was corrected.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$900

TERESA B.
03/2016
5.0
drain cleaning
  + -1 more
unknown
Description of Work: snaked out clogged sewer line removing tree roots

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Robert M.
03/2016
5.0
plumbing, drain pipe, sewer cleaning, drain cleaning
  + 2 more
unknown
Description of Work: installed new drain pipes around house. Good job but read contract closely.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,700

JOHN H.
12/2015
5.0
drain cleaning
  + -1 more
unknown
Description of Work: Two completely clogged bathroom sink drains were taken care of quickly and efficiently on the same day as call for service was made. Courteous serviceman arrived well within the selected service call appointment window. Cost was competitive. Will definitely use these folks again and would recommend to others.
Rating CategoryRating out of 5
Yes, I recommend this pro

Carol R.
12/2015
5.0
plumbing, drain cleaning
  + 0 more
unknown
Description of Work: Cleared underground gutter drains to street

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

Lugene Z.
11/2015
5.0
plumbing, sewer cleaning, drain cleaning
  + 1 more
unknown
Description of Work: The provider cleaned out my main drain...sewer line. No other provider I have used for this service in the past had such knowledge and quality equipment. I will definitely call them again !

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Martina N.
09/2015
5.0
drain cleaning
  + -1 more
unknown
Description of Work: They unclogged the septic drain. They did well. He was fast and on time. He was very courteous and clean and I would use them again. I told them I would keep them on speed dial for the future.
Rating CategoryRating out of 5
Yes, I recommend this pro

MARGARET G.
08/2015
5.0
plumbing, drain cleaning
  + 0 more
unknown
Description of Work: With all the torrential rain, I noticed that water was backing up at the downspout and thought I had a drainage issue. They responded quickly and tested it for water flow, which appeared that it was draining. Then they got the camera out and tracked from both ends to see if there was any blockage. Luckily, I did not have a blockage - just a 3 inch drain that couldn't handle the volume of the torrential rains.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$157.5

Ruth O.
07/2015
5.0
drain cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Kim S.
06/2015
5.0
plumbing, drain cleaning
  + 0 more
unknown
Description of Work: Cleared two clogged downspout drains.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Chandan G.
05/2015
5.0
drain cleaning
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Raymond L.
03/2015
2.0
gutter cleaning, plumbing, drain pipe, drain cleaning
  + 2 more
unknown
Description of Work: Came out the to clear downspout drain. Cleared leaves from gutter. Had them return when gutter overflowed again. Returned and ran rooter from street to drain pipe. Gutter overflowed again. Came back again and removed the connection drain to the drain pipe going to the street. Cleaned the connection and the overflow problem. They wanted to charge me extra for each trip. I refused and got the owner to only charge for the original trip.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
1.0
punctuality
4.0


Edward T.
02/2015
5.0
plumbing, drain cleaning
  + 0 more
unknown
Description of Work: Cleared 1 drain & reattached 4. Ps I filled this out before.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$99

Dominique M.
01/2015
5.0
drain cleaning
  + -1 more
unknown
Description of Work: Downspout drainage repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$790

James & Janet F.
02/2014
5.0
drain cleaning
  + -1 more
.
Description of Work: Used a "snake" to clear our outside drains from the house to the street.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Mark H.
01/2014
4.0
plumbing, drain cleaning
  + 0 more
.
Description of Work: Drainworks is a good company. They were friendly and easy to contact. Their service rep was punctual and knowledgeable. I called them because I had a blockage in the drain that runs from the house to the street. The rep got on his hands and knees at the curb, shone a light up the pipe, and determined that the blockage was due to tree roots. He told me Drainworks could replace the pipe, but not until spring. In the meantime he offered to run a snake up the pipe to dislodge the roots. I agreed. He proceeded to snake the pipe and within 15 minutes had cleared the drain. For this, I was charged $258, which I consider to be a bit steep. Had the charge been $100 or $150, I wouldn't have thought twice. But $258? Ouch!

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$258

Linda S.
04/2013
5.0
drain cleaning
  + -1 more
Great!
Description of Work: Checked the drains and identified what the potential problems were addressing my concerns.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$64

Linda S.
03/2013
5.0
drain cleaning
  + -1 more
It went very well.
Description of Work: The service person investigated the problem and indicated that it was not a plumbing problem. He provided suggestions in what the problem might be. He was very professional, punctual and customer focused.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Jeanne C.
10/2012
5.0
drain cleaning
  + -1 more
See my comments above.
Description of Work: Drainworks came out to repair a drain from a downspout at the corner of my home. The drain in the ground was not draining to the street. The result was water getting in a corner of the basement. I had tried snaking out the drain but to no avail. David from Drainworks came out and found the clog and opened it up. He also checked the other drains feeding to the street but they were fine. The fee was $175.00. For another $100, I had him check all the other drains around my house. All were clear! I would definitely hire this company again.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

HERBERT C.
12/2011
5.0
drain cleaning
  + -1 more
Fine.
Description of Work: Gave good advice, got roots out of underground drainage and kept me from a much more expensive solution to the problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

SHELLY C.
11/2010
5.0
plumbing, drain cleaning
  + 0 more
Just fine.
Description of Work: Cleaned out our drains.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

ELLEN T.
10/2008
5.0
sewer cleaning
  + -1 more
Excellently.
Description of Work: Shawn arrived as scheduled and went to work diagnosing the problem. He ascertained that the sewer line was clogged and went to work with his big snake machine. Within 20 minutes the tree roots had been removed and the drain was running again. I was very pleased. The service was excellent and the price was right. I will use the Drainworks for all my drain cleaning in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

BRUCE W.
03/2008
5.0
sewer cleaning
  + -1 more
See above.
Description of Work: Shawn came out and cleared the sewer line in our home. Drainworks was the 4th company that came out to do this and the only company that did it correctly. The other 3 companies were those from our home warranty company that we had to use. I highly recommend Drainworks if there is a stoppage in your sewer line. The home warranty plumbing companies do not know what their doing and you still have to pay if stoppage is due to tree roots. I had a video of my line done as well...thats why the cost of $345. It would have been less if I just had them clear the line. Shawn knew what he was doing and we were very pleased with his job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$345

Contact information

520 South State Street Ste 158-B, Westerville, OH 43081

www.thedrainworks.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Licensed*

Trade License Expiration
09/30/2017

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Drain Cleaning,
Plumbing,
Drain Pipe Installation,
Sewer Cleaning,
Gutter Cleaning,
Wells and Pumps,
Gutters,
Septic Systems

FAQ

The Drainworks is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

The Drainworks accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, The Drainworks offers free project estimates.
Yes, The Drainworks offers eco-friendly accreditations.
No, The Drainworks does not offer a senior discount.
No, The Drainworks does not offer emergency services.
Yes, The Drainworks offers warranties.
The Drainworks offers the following services: Complete drain & sewer cleaning service, including downspout/sump pump line repair & installation, video camera inspection, recording & locating.
Plumbing repairs or installations

Contact information

520 South State Street Ste 158-B, Westerville, OH 43081

www.thedrainworks.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed