The Drainworks

VERY PLEASED. WILL CALL THEM FIRST FOR ANY PLUMBING WORK.

I WOULD CALLED THIS COMPANY AGAIN IF I NEEDED ANY DRAIN WORK .

VERY PLEASED. I CALLED MONDAY AT 8 A.M. AND THE REPAIRMAN WAS AT THE HOUSE BY 10:30 A.M. HE WAS VERY COURTEOUS AND CLEARLY EXPLAINED WHAT HE WAS DOING AND WHAT THE OPTIONS WERE. HE EXAMINED BOTH WASTE LINES, FOUND THE BLOCKAGE, SNAKED IT, AND THEN THE DRAIN DID WHAT IT WAS SUPPOSED TO DO - DRAIN. THE REPAIRMAN ALSO PROVIDED HELPFUL MAINTENANCE ADVICE ON KEEPING THE DRAIN CLEAN AND ELIMINATING ANY SEWER ODORS.

SENIORS SHOULDN''T FORGET TO ASK FOR THE 10% DISCOUNT.

THE OFFICE PERSON WAS FRIENDLY AND COURTEOUS, THE SERVICE PERSON WAS PROFESSIONAL AND PUNCTUAL, ALL AROUND GOOD SERVICE

NO COMPLAINTS. THEY CLEANED UP THEIR OWN MESS.

VERY QUICK AND EFFICIENT, DIDNT TRY TO UPSELL.

IT WAS AN EMERGENCY CALL AND THEY CAME WITHIN 10 HOURS OF THE ORIGINAL CALL.

WHEN I CALLED THE LADY I TALKED TO WAS VERY NICE BUT SHE DID NOT MENTION TO ME THE PRICE SHE QUOTED ON THE PHONE WAS ONLY FOR THE FIRST HOUR OF WORK. VERY NICE, INFORMATIVE, AND PATIENT.

KITCHEN $125, BATH $325, AND STREET DRAIN $185. TWO DIFFERENT MEN NAMED JEFF DID WORK. JEFF 1 DID THE FIRST JOB AND JEFF 2 DID THE OTHER TWO. BOTH ARE ABLE TO RELATE TO WOMEN WITHOUT "READING IN". IN MY OPINION, WOMEN ESPECIALLY WILL DO WELL BY THEMSELVES TO CALL THIS COMPANY.

VERY SATISFIED DID NOT THINK THEY COULD DO JOB.

GARY WAS GREAT! HE WAS VERY PLEASANT TO WORK WITH AND DID EXCELLENT WORK. HE WAS VERY HELPFUL AND JUST A NICE GUY.

DRAINWORKS INSTALLED A NEW GARBAGE DISPOSAL FOR ME, AS IT TURNED OUT INCORRECTLY. IT STARTED TO LEAK 2 MONTHS LATER. INSTEAD OF COMING OUT TO TAKE A LOOK AT IT, THEY TOLD ME TO CALL THE LOCAL AUTHORIZED REPAIR SERVICE FOR THE COMPANY. THIS COMPANY CAME OUT AND REINSTALLED THE DISPOSAL CORRECTLY, BUT DID NOT SECURE THE CONNECTION BETWEEN 2 PIPES. WHEN I CALLED DRAINWORKS ABOUT THIS, THEY TOLD ME AGAIN TO CALL THE LOCAL AUTHORIZED REPAIR SERVICE (BUT DID FINALLY AGREE TO COME OUT TO FIX THIS, WHEN I SAID I THOUGHT THIS WAS THEIR RESPONSIBILITY).

HE DID A GOOD JOB. HE WAS PUNCTUAL AND EFFICIENT. WE WOULD USE THEM AGAIN.

THEY WERE VERY GOOD ABOUT RETURNING PHONE CALLS. HOWEVER, I HAD A PROBLEM WITH THEM MISINTERPRETING THE PROBLEM. WHICH RESULTED IN A GROSS OVER ESTIMATE IE: OVER $1,000 AND TEARING UP THE YARD. THE REPAIR ONLY INVOLVED ATTACHING TWO PIPES TO ANOTHER EXPOSED PIPE. WHEN COMPLETE HE HANDED ME A BILL FOR $75. I ASKED FOR MY !0% SENIOR DISCOUNT SO HE MUMBLES SOMETHING AND TOOK $5 DOLLARS OFF. IT WAS A LITTLE SLOPPY HOW HE HANDLED IT.

THIS IS AN ABSOLUTELY WONDERFUL COMPANY. SERVICE ORIENTED, VERY KNOWLEDGEABLE- FANTASTIC!!

THIS WAS VERY UNUSUAL BECAUSE THE PLUMBING PROBLEM WAS NOT IN THE LINE BUT AS A RESULT OF SEWER WORK THAT HAD BEEN DONE (IMPROPERLY) BY A CONTRACTOR. TERRY HELPED IDENTIFY WHAT THE PROBLEM WAS AND THAT THERE WAS NO BLOCKAGE INSIDE THE HOUSE AND THAT THE OTHER CONTRACTOR NEEDED TO FIX THE PROBLEM (WHICH THEY ARE GOING TO DO). EXTREMELY PUNCTUAL.

THE TECH JERRY AND JEFF THE OWNER OF THE COMPANY CAME OUT TO MAKE SURE EVERYTHING WAS GOOD. THE OTHER COMPANY DIDN'T HAVE THE MACHINE WE NEEDED.

WILL USE THEM AGAIN (AND KNOW I''LL HAVE TO, BECAUSE OF MY TREES) AND REALLY THOUGHT THEY WERE GREAT!

BILL WAS UNPROFESSIONAL, NO BREAKDOWN BETWEEN MATERIAL AND LABOR. THE WERE ON TIME AND DID HIGH QUALITY WORK.

WONDERFUL, POLITE, CLEAN UP IS EXCELLENT. PROMPT, RELIABLE.

ONCE THEY ARRIVE ON THE JOB THEY ARE PROFESSIONAL,QUICK, HONEST AND INFORMATIVE.

THE OWNER CAME WITHIN A DAY, AND WAS VERY NEAT AND CLEAN. I HAVE HAD NO PROBLEM SINCE!

THEY WERE A LITTLE LATER THAN I ANTICIPATED BUT I WAS ON THE JOB LIST FOR THE DAY. I HAVE USED THIS COMPANY BEFORE AND HAVE BEEN QUITE SATISFIED. I WOULD DEFINITELY RECOMMEND DRAINWORKS.

SPENT A GREAT DEAL OF TIME TRYING TO FIND THE MOST EFFICIENT SOLUTION TO MY PROBLEM, WHICH DIDN''T TURN OUT TO BE THE CHEAPEST BUT THE PROBLEM IS DEFINITELY FIXED FOR MY LIFETIME.