The Drainworks

Jason came out the same day and had it draining in no time. He's a smart and pleasant professional and I am very happy with all aspects of the service.

Service was excellent. Jeff was professional, knowledgeable, efficient and prompt. He saved us thousands of dollars in plumbing repair costs in a slab home by clearing the badly clogged drain. Lesson learned: Always get a second opinion.

They came at the specified time. They used their equipment to clean the drain. It was a good experience as they did their job in a short time.

I made a service call and they came out. They were good and very professional.

They charged me less than other estimates, they do not use subcontractors, Sean Baas was particularly competent and gave me a lot of information, they did a great job. I will use them again if I have another drain problem, I would also recommend them to anyone with drain problems. I was really pleased with them.

They provided excellent service. They were out immediately. They were knowledgeable and knew what needed to be done. They fixed everything up.

We had a great experience with them. They were quick and professional. Their price was good.

It was a very clear and helpful visit. They diagnosed the problem for us and laid out the options that we have. I was quite satisfied and they were informative. I had no complaints with them and I would use them in future.

They were very good. We were very satisfied with them.

The estimate was the lowest of three companies. Jeff clearly knew what he was talking about and recommended the most straightforward approach. The two men who actually installed the pipe did a great job. They removed the grass, dug the trench, and laid the pipe. Then they put the sod back and cleaned up. The were very fast and professional.

They did great work. If you want the work done right and to feel good about it afterwards, he is a great person to call. The price seemed a little high, but I'm not sure what the average price for this is now.

Great! They were able to work around our landscaping. Gave suggestions on different ideas to get the water draining properly. Lifted the sod carefully, used a trencher and put in a larger pipe. Mounded the dirt a bit so it could settle and laid the sod back. You cannot tell any work was done and there are 2 new lines down the front yard. No mess.

Great overall service, showing up on time. They had good technology to locate the problem quickly.

My gutters were not draining and I called another company to clean the drains. They found that one was blocked but they didn't do repair work. They suggested this company (told me upfront that they were related) which I checked out on angie's list.They came out quickly for an estimate but said I would need to wait until the weather was warmer so they could do the work (the estimate was in Feb but work performed in late March). The estimate was originally $25 lower but was for only one drain. When they were digging I asked them to look at the other drain too since I had noticed some dirt in the pipe after the cleaning. That one had a crack in it too so they replaced about a 7 foot section on each pipe. They cleaned up the area well, including putting back the area of grass they removed on the lawn. My only complaint is that I had requested to be notified when they were going to do the work but they failed to do so. Fortunately, I happened to be home the day they showed up. The guys who did the work said I should have been notified the day before but I received no call. I had called the week before to check in and to also remind them to let me know in advance when they would be out.

Arrived well after time period given with no call to let me know he was running late. Once he did arrive he got right to work and drain was soon unplugged.

Two workers were out in a few days to do the work. They first used a sod cutter to pull up a width of sod where they intended to dig (so they could replace the sod). I did not expect them to do this. After removing the sod they dug trenches where the underground pvc pipe would go. They encountered a number of large rocks but worked through them. When it came time to get past the sidewalk they drove a large awl under the walk. They did not break or remove part of the sidewalk (which you see frequently when this work is done). They were able to connect the pipe with one original hole in the curb. The other hole had to be dug in the curb because roots from a nearby tree prevented them from using the old hole. Beforehand they warned me that there would be fill dirt created by their work. They asked me where I wanted to put it (they would not haul it away). It was a good thing; there is always low points along the foundation of the house that needs dirt and they moved it to where I wanted it (in all it was about three wheel barrels full). They replaced the sod when they finished. When they left you could hardly tell they had done any work. I also asked them to retighten the downspouts to the house (since they were loose from when I recently painted the house). they did this without charging me. The whole job took about 5 hours.

The technician knew what he was doing and worked hard. The price was very reasonable. I would use them again in the future.

Easy to reach and schedule appointment. Tech showed up on time, was friendly and professional. Did not make a mess and wore shoe covers while walking thru the house. Got the job done in short order and the price was reasonable.

The job went very well, Jeff had to run the snake through the drain line several times until the blockage was cleared. I called his phone number on 12/26 to make an appointment for 12/29. Jeff was out on a job when I called and spoke with his son. I was given an appointment for 12/29 between 10 and 12 with an estimate cost of $120.00. Jeff arrived a little after 12 on 12/26.

They were punctual and easy to work with. He explained to me why it was clogged and how I could prevent it. I thought that it was considerate of him. He was very helpful.

It was a good experience and we have used this company before on other occasions. We have always been happy with the work that they do. Their response time is very good. They do a very good job and they are neat.

Jeff was prompt and very nice. He took the time to go over options. I think the camera charges are high, but I know other companies charge for this, too. His estimate was clear and easy to understand. The only reason we didn't go with him is my husband. He is not sure the flooding around the house is a problem (!) and thought the price was too high. If I can convince him otherwise, I will give Jeff a call.

Came out within a couple of days as promised to provide estimate. The estimate was a little higher than the estimate I received from the contractor that I ultimately hired.

It was fine. They were perfectly fine. They took care of everything when I was at work and everything was cleaned up and done well. We have had no problems since.

They repaired it and did the job very timely. They were very careful about digging in our yard. They were very professional. We would definitely use them again.