MIDWEST MEDICAL EQUIPMENT

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A FEW DAYS LATER, MY WIFE AND I WENT THERE AND THAT IS WHEN THEY SAID THAT THEY NEEDED TO COME OUT TO LOOK AT IT. THEY NEVER CAME AND WE NEVER HEARD FROM THEM. I CALLED BACK A WEEK OR TWO LATER AND TALKED TO THE SERVICE DEPARTMENT WHO SAID THAT THEY NEEDED TO COME OUT AND LOOK AT IT; AGAIN, WE NEVER HEARD FROM THEM. I CALLED BACK TODAY, AND THEY FINALLY CAME OUT. THIS WAS ABOUT AN $800 CHAIR WHICH I PAID FOR MYSELF RATHER THAN SENDING IT THROUGH TO MY INSURANCE. THEY SAID THAT BLUE CROSS WOULD ONLY PAY FOR A SMALL PORTION OF THE MECHANICAL PART OF THE CHAIR. THEY FIXED THE PROBLEM TODAY, THE TOTAL LACK OF RESPONSE AND THE UNFAIR BILL FOR THE SERVICE CALL, IS UNACCEPTABLE. I WAS BILLED TODAY RATHER THAN BLUE CROSS.