We are a small company family run with 15 years of experience with a policy of quality comes first. When you call you are talking to the owner and will get honest up front service. We accept cash, check, and all major credit cards. All services are explained, prices are discussed and put in writing. Hourly rate discounts are given to our contract customers.
Business highlights
12 years of trusted experience
Emergency Services Offered
Services we offer
Sales, service, and installation of heating and cooling equipment. Installation of whole house generators.
I had to leave 2-3 messages each time to receive responses. We set a first date for a service call with no specific time. They did not come or contact me that day. We arranged a second appointment on a specific daye and time and they ghosted me again.
Description of Work: Repair/replace damages A/C coolant line.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Aunda K.
06/2022
1.0
heating & air conditioning/hvac
 + -1 more
I have used this company for over 15 years. During that time I have replaced so many systems because I have many rental properties. There were so many times where the same house needed new systems after just a few years. He always said it was because the tenant didn't replace the filters. One time he was not available for service and I had to call another company. That company told me the system had been services to override the CO2 switch. There was a problem and he set the system to allow high CO2. At that time I switched companies. Since then I have learned the horrible work he has done. I am today replacing a furnace and AC because the last new furnace and AC Holmes put in he didn't replace the A coil and water has been draining thru the furnace and it is rusted out a unit that is not that old. I look back and know many times I went into these properties and would call Holmes and say water is running thru the unit. He always blamed it on something else but now I know why I have been replacing units so frequently. If you have bought a furnace or AC check and see I bet water is running thru your system and it is rusting . Good luck with this guy. Remember he was willing to put a tenants life at risk to quickly fix a furnace. Never should a CO2 alarm be overridden.
Description of Work: HVAC Replaced many times
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Yes, I recommend this pro
$5,000
Response from Holmes Heating and Cooling, LLP.
Because we choose not to work with you based on several factors coming on a public site to make false claims is very unprofessional. If you had units under a certain age you should have checked with your factory warranty. I would never put a client or tenant in harms way. We have done little work over the last several years and none in over a year. 15 years is not correct also we have only been open 9 years which we did not have you as a client right off.
Steve P.
04/2017
5.0
heating & air conditioning/hvac
 + -1 more
They are priced well for what they do. They do quality work. It took them about one day to finish the work. They left the area very clean.
Description of Work: They zoned my heating and cooling system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Carol F.
12/2016
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Susan P.
10/2016
5.0
heating & air conditioning/hvac
 + -1 more
Please see above.
Description of Work: We were having a new cement patio laid and the air conditioner unit was on the old porch and had to be moved and then returned to its position after the cement had cured. Holmes was highly recommended as being very responsive to our need. I called him at 2 pm and working past his regular hours he showed up at 6 pm, quickly moved the equipment off the patio. He did not charge for the service at that time and said to give him a call when we were ready to have it moved back. We called him 2 days later and he came out again in the evening after his regular calls. It took him about an hour to return the unit to the porch and reconnect everything. I asked him if he would show me how to "clean the coils". As he took off the sides of the unit to expose the coils he said he was surprised that the unit had not burned out as the dust and debris on the coils was so thick. He took the hose and washed them off and showed me how to replace the covers. His charges were extremely fair, especially as both calls were on very short notice. Very pleasant young man.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Aunda K.
10/2016
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Stephanie S.
05/2015
5.0
heating & air conditioning/hvac
 + -1 more
He gave us a lot of pointers on how to maintain a furnace well. he found the problem quickly and kind of showed us how to check the results. He wasn't trying to up sell me on products. He was trying to fix he problem that was actually wrong. he gave us accurate information on how a furnace works.
Description of Work: .
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Susan S.
03/2015
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: Sean was very punctual, professional, and overall outstanding. He was very thorough with his work and explained in detail what we needed to do. Can't say enough on how great of an experience it was putting in our new gas furnace and AC Unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Rodney A.
11/2014
5.0
heating & air conditioning/hvac
 + -1 more
I went good, check the heat, one of the nicest people you ever want to meet. Very Neat, and on time, clean out the cold air return. They have work on several people from work and my parent's home.
Description of Work: service call, for the winter, A++
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
DAVID R.
06/2014
5.0
heating & air conditioning/hvac
 + -1 more
We called on Friday around noon time to ask someone to come out and give us a quote. He called back quickly and said that he would be available at 4. We told him that neither adult would be home until after 5 pm - he said no problem - would 7 pm work for us. He arrived promptly at 7 pm - checked out the old unit (hadn't been working in several years) - looked at our furnace - checked our electric panel. Told me that he needed to call to confirm some information about our furnace - said he would do it on Saturday morning and then e-mail me a quote. He called at 11:45 am on Saturday morning with the quote. We agreed to move forward with the new air conditioner with them. He told me that he would try to make it out on Monday to install the new unit but it might not be until Wednesday due to having other jobs scheduled. We said that would be no problem. Early on Monday afternoon - received a text message from him that he would be arriving at our house in the late afternoon to install the unit and wanted to check to make sure it was alright. We responded that would be fine. He arrived and had the unit installed and cooling our house by 6:30 that night. Removed the old unit and all of the materials that were connected to it. Installed a new thermostat. The job was professional and well done. Opened up more space in our basement since he removed all of the old copper coil that had done with the old unit. Will definitely use him again and would recommend him.
Description of Work: Holmes came out and quoted a new Carrier central air conditioner for our home. We purchased it and he installed the air conditioner, a new thermostat and removed the old air conditioning unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,200
Brandi A.
05/2014
5.0
heating & air conditioning/hvac
 + -1 more
It was a great experience, and got things working for us again.
Description of Work: Fixed our heating element and adjusted fan setting
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Randy B.
05/2014
5.0
heating & air conditioning/hvac
 + -1 more
I contacted Shaun regarding issues with my AC. He promptly responded and offered to make a service call that same evening. He quickly diagnosed the issue, thoroughly explained the cause and potential fixes. He arrived at a scheduled time late in the evening to finish the job. He exceeded my expectations in every aspect of his service. He was very professional, reliable, and helpful throughout the entire process. I would highly recommend him for any Heating/Cooling work you need. He is at the top of my list should I have any needs in the future. I will definitely refer him to any of my friends.
Description of Work: Shaun diagnosed problems with my central AC. He recharged the system and cleaned the unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Kathryn B.
11/2013
5.0
heating & air conditioning/hvac
 + -1 more
Shaun came out the day I called him due to my hot water tank and furnace pilots not staying lit. He was prompt and professional. He took the time to show me the button on my water tank that is a safety feature that will get tripped sometimes and cause the pilot to not light. I felt very comfortable with him and appreciated him taking the time to show me the features. As a single woman it's nice to have someone be honest and help you rather than play on your lack of knowledge and rip you off. I had to call him three more times with questions and he was very patient and helpful and even came back to my house between calls to show me what I was doing wrong and didn't charge me. In addition his pricing is VERY reasonable! I am so impressed and I will be a repeat customer and have my furnace serviced by this company annually. I highly recommend them. Awesome company!!!!
Description of Work: Replaced the thermal couple on my furnace and hot water tank.
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Service Categories
Heating and Air Conditioning
FAQ
Holmes Heating and Cooling, LLP. is currently rated 4.6 overall out of 5.
Holmes Heating and Cooling, LLP. accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Holmes Heating and Cooling, LLP. offers free project estimates.
Yes, Holmes Heating and Cooling, LLP. offers eco-friendly accreditations.
No, Holmes Heating and Cooling, LLP. does not offer a senior discount.
Yes, Holmes Heating and Cooling, LLP. offers emergency services.
No, Holmes Heating and Cooling, LLP. does not offer warranties.
Holmes Heating and Cooling, LLP. offers the following services: Sales, service, and installation of heating and cooling equipment. Installation of whole house generators.