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50 years of trusted experience
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Reviews
4.833 Reviews
Showing 1-25 of 33 reviews
Alice R.
06/2017
clock repair
 + -1 moreVery helpful! Repaired on the spot. Gave us directions for use.
Description of Work: wall clock repair
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Yes, I recommend this pro
LINDA G.
12/2012
clock repair
 + -1 moreeasy to schedule; arrived promptly and was very polite and professional. I would definitely use them again. very satisfied with the work performed. he provided a warranty for his work.
Description of Work: grandfather clock was not working; had locked up. technician came out and removed the movement to rebuild it at the shop. used % off coupon in Angie's list monthly magazine to get a discount. very polite and professional. returned 6 weeks later to install rebuilt movement. they had explained the time it would take when he first came out. when he left the clock was working and we were very happy with the work done.
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Yes, I recommend this pro
$408.32
DONNA M.
06/2011
clock repair
 + -1 moreI needed repair work on my Grandfather Clock beyond the annual cleaning. I called in November hoping to have the repair performed before company was due the first week in December. The repairman removed the inner workings of the clock and took them back to the shop. I had to call for an update as the anticipated return date came and went. The clock was put back together shortly before Christmas. I have had annual cleanings performed by the Grandfather Clock company and they did an excellent job - I think this experience was more of a fluke. Their rates are comparable to others. They are friendly and professional. I tend to have a problem with my chimes sounding a little off after they've done their cleaning, but that has happened with other services as well. I think it must be common to this clock.
Description of Work: Cleaning and replace the ratchet wheel for my 1975 Grandfather Clock
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Yes, I recommend this pro
$240
EVELYN L.
04/2011
clock repair
 + -1 moreThey were outstanding. I spent around $200 on that work. The clock had not been used in 10 years and had stopped. He fixed the chimes, adjusted it and made the clock spin. It is an 80 years old clock that we had bought from Germany and he had the expertise and knowledge to give us information about it and was able to fix it.
Description of Work: I used Grandfather Clock Co. in December of 2009 to repair some clocks.
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Yes, I recommend this pro
$200
George S.
04/2011
clock repair
 + -1 moreThey serviced the clock very well and handled it well too. They brought it back when they said they would. The people were very nice. The quality or their work was very good, and the price was reasonable. I would recommend them to others and would use them again in the future if necessary.
Description of Work: I used Grandfather Clock Co to service a grandfather clock for me.
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Yes, I recommend this pro
Alex C.
08/2009
clock repair
 + -1 moreDropped clock off, she said it would be 6 - 8 weeks and it was. They did a good job, the clock has performed fine since then and keeps excellent time. A little expensive I thought but the clock works well and I would use them again.
Description of Work: Cleaned and adjusted cuckoo clock from Germany.
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Yes, I recommend this pro
$80
GENE C.
03/2009
clock repair
 + -1 moreThe company returned my call promptly. The job was checked and the price estimated. The repair was done in a timely manner, and the clock works perfectly now.
Description of Work: Replaced clock movement. Checked and cleaned parts.
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Yes, I recommend this pro
$445
VALLIE C.
10/2008
clock repair
 + -1 moreThey informed me when I went in that it would be a long wait. The staff was helpful and professional. They were very nice and offered some suggestions in dealing with my clock.
Description of Work: They are working on my father's grandfather clock. They have been working on it for a couple of months. They have to replace some springs for the clock.
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Yes, I recommend this pro
Sarah I.
08/2008
clock repair
 + -1 moreThey were excellent. They were prompt to call me back. They did arrive on time and did what they told me they were gonna do. They were polite and easy to work with. I would highly recommend them.
Description of Work: They came in my home to repair a clock that was broken.
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Yes, I recommend this pro
Mary R.
08/2008
clock repair
 + -1 moreI thought that they not only did everything they needed, but did everything that I wanted them to do. It was reasonably priced and they did such a good job.
Description of Work: They replaced some clock mechanisms on my grandfather clock.
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Yes, I recommend this pro
$125
DOROTHY J.
07/2008
clock repair
 + -1 moreThe service was absolutely marvelous. He explained all the things I could do to keep it in good running condition. No one has ever done that before. I really appreciated that. It was really a blessing to have them out and I will use them every year now.
Description of Work: They did an annual cleaning of my grandfather clock.
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Yes, I recommend this pro
$70
Sandy M.
06/2008
clock repair
 + -1 moreHe was very kind, courteous, and really knew his stuff.
Description of Work: He knew about the clock-very knowledgeable. I turned the clock back wards and it wouldn't work, so he fixed that. He cleaned it all out.
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Yes, I recommend this pro
$100
Randy H.
04/2008
clock repair
 + -1 moreI dropped the clock off and was told that I would have approx. a six week wait. They called at five weeks with a very clear and precise estimate. I returned the call the next day and was profusely thanked for the courtesy. How sad that this was unusual! My clock is not fancy or pretty, but has some sentimental value as it is older and has been in the family. The needed repairs were clearly explained. I was called about 3 weeks later and picked up the clock, using my discount coupon from Angie's List, I was charged what I was quoted. The staff was really friendly and helpful and I would highly recommend them. They treated me very well and I will go back. The clock sounds much better, works much better, and I am very happy.
Description of Work: They repaired a mantel clock that had stopped working and I could not wind. The repairman found that the bushings in the clock were incorrect (he called them "bandaids") and that along with tuning up, these needed to be replaced.
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Yes, I recommend this pro
$285
JOSEPH M.
12/2007
clock repair
 + -1 moreBernie clearly knows clocks and clock works. He took the time to explain what he was doing and why he was doing it. He arrived on time both when he picked up the clocks and when he returned them. He answered all our questions and was polite, courteous and professional while he was working. He pointed out the parts of the clocks that had been rebuilt and demonstrated how to wind and maintain the clocks. He took the time to make certain the clocks were working and keeping accurate time and explained that the work was under warranty. He cleaned up before leaving and went out of his way to make certain we were satisfied before he left. The original estimate was "spot on" and we are completely satisfied with the service we received from Grandfather Clock Company.
Description of Work: Bernie Hocke made an appointment, came to our home and provided an estimate to repair a grandfather clock we had inherited with a broken weight pulley and hadn't worked for at least ten years. We also asked him for advice to improve performance of a grandmother clock that hadn't had any professional attention for a similar period of time. Bernie provided an estimate and took both the grandmother clock and the grandfather clock works back to his office to clean and repair them. Since we were leaving home for more than a month, we didn't want him to return the clocks as early as he suggested and he agreed to keep them until we returned. Several days after we returned, we received a call from the Grandfather Clock company to make an appointment to return our clocks and on the appointed day and time, Bernie arrived and reinstalled the grandfather clock works and the grandmother clock. He spent nearly 3 hours adjusting the timing and making certain the clocks were working accurately.
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Yes, I recommend this pro
$615
RUTH C P.
11/2007
clock repair
 + -1 moreThank you Angie's List. Whenever I need something done, I check with your list first. Seemed to know what he was doing.
Description of Work: Cleaned and repaired (serviced) my clock. No new parts needed. Service person neatly dressed very politely and accepted a visa card.
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Yes, I recommend this pro
$100
TOM B.
11/2007
clock repair
 + -1 moreHe was wonderful, on time, and gave me the history of the clock. He even gave me an Angie's List discount.
Description of Work: He fixed my grandfather clock.
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Yes, I recommend this pro
$198
MARGARET & CHARLES A.
08/2007
clock repair
 + -1 moreHe was really nice and didn't pressure us at all. I was very happy with him.
Description of Work: They came out to our house to look at our grandfather clock, he told me it'd be $600 to fix the old one and gave us our options. We decided to buy a new one. He took the old one for a trade-in.
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Yes, I recommend this pro
LIZ B.
10/2006
clock repair
 + -1 moreWe received my grandfather's Grandfather clock when he died. It hadn't worked for several years prior. The Grandfather Clock Company was able to rebuild the inside parts so we were able to enjoy it once again. It did take a few weeks from the day I set the appointment until they were able to service the clock, and once they took the insides, it was several weeks until we saw the clock again (I'm thinking about 8 weeks). But we so enjoy listening to it now. Just shy of a year (there is a one year warranty) it stopped working properly. They were able to diagnose the problem and fix it promptly and parts/work were covered under the warranty.
Description of Work: Clock innards were rebuilt.
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Yes, I recommend this pro
$700
FRANK B.
12/2005
clock repair
 + -1 moreBernie performed work in about half an hour - and recommended reasonable servicing intervals. Very professional.
Description of Work: We recently moved to Columbus, and needed to have our Grandfather clock reassembled and serviced.
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Yes, I recommend this pro
$101
WES M.
09/2003
clock repair
 + -1 moreI TOOK IT IN TO BE REPAIRED. THEY TOLD ME THAT IT WOULD COST $65 FOR CLEANING AND ADJUSTING AND THAT IT WOULD TAKE BETWEEN 4 AND 15 WEEKS. IT ENDED UP TAKING ABOUT 8 WEEKS AND AFTER CALLING A FEW TIMES, THEY 'RUSHED' IT FOR ME. AFTER GETTING IT HOME, I NOTICED THAT IT STILL HAD THE SAME SQUEAK. I TOOK IT BACK AND THEY WORKED ON IT SOME MORE, BUT WERE UNABLE TO ELIMINATE THE SQUEAK, THOUGH THEY KNOW WHAT IS CAUSING IT. THEY ARE VERY NICE PEOPLE AND VERY PROFESSIONAL, BUT I HAVE A REAL PROBLEM WITH HAVING TO WAIT SO LONG FOR A REPAIR. I ALSO THINK THE COST IS HIGH FOR WHAT THEY DID. I MAY USE THEM AGAIN SINCE I KNOW THAT THEY NORMALLY DO GOOD WORK. I WILL OBJECT TO ANY ESTIMATE OF TIME THAT APPROACHES THE 4 TO 15 WEEKS THAT I WAS QUOTED. THEY HAVE RECENTLY RELOCATED TO DOWNTOWN WESTERVILLE.
Description of Work: WE HAD A CUCKOO CLOCK FROM THE BLACK FOREST THAT DEVELOPED A SQUEAK WHEN THE PENDULUM SWINGS BACK AND FORTH.
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Yes, I recommend this pro
$65
DORIS M.
07/2002
clock repair
 + -1 moreTHEY DID A BEAUTIFUL JOB WITH THE CLOCK!
Description of Work: CLEANED AND REPAIRED AN OLD GRANDFATHERS CLOCK
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Yes, I recommend this pro
$400
JOHN B.
03/2002
clock repair
 + -1 moreIT TOOK 3 MONTHS TO GET WORK DONE WHICH SEEMS A BIT MUCH.
Description of Work: REPAIR ANTIQUE CLOCK
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Yes, I recommend this pro
$200
FRANK W S.
04/2000
clock repair
 + -1 moreCOULDN'T HAVE BEEN HAPPPIER. THE ESTIMATE WAS $200 LESS THAN ANOTHER COMPANY.
Description of Work: USED TWICE. HAD A VERY OLD CLOCK THAT NEEDED PARTS REPLACED. HE ACTUALLY MADE THE PARTS FOR THE CLOCK. HAS DONE GENERAL MAINTENANCE.
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Yes, I recommend this pro
01/2000
clock repair
 + -1 moreIT WAS TAKEN IN FOR A ROUTINE CLEANING AND DID NOT LET ME KNOW WHEN IT WAS FINISHED. I ALSO HAD FURTHER PROBLEMS WITH THE CLOCK. WE
Description of Work: THEY REPAIRED OUR CLOCK.
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VICKY A.
07/1998
clock repair
 + -1 moreREALLY IMPRESSED VERY PROMPT VERY COURTEOUS. THINKS THEY WERE GREAT. SERVICE IS WHAT IMPRESSED HER. THEY WERE VERY POLITE.
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Yes, I recommend this pro
- 1(current)
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Contact information
79 S State St Ste A, Westerville, OH 43081
www.grandfatherclockcompany.orgService hours
Monday:
10:00 AM - 5:00 PMTuesday:
10:00 AM - 5:00 PMWednesday:
10:00 AM - 5:00 PMThursday:
10:00 AM - 5:00 PMFriday:
10:00 AM - 5:00 PMSaturday:
10:00 AM - 3:00 PMLicensing
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Clock Repair
FAQ
Grandfather Clock Co is currently rated 4.8 overall out of 5.
Monday: 10:00 AM - 5:00 PM
Tuesday: 10:00 AM - 5:00 PM
Wednesday: 10:00 AM - 5:00 PM
Thursday: 10:00 AM - 5:00 PM
Friday: 10:00 AM - 5:00 PM
Saturday: 10:00 AM - 3:00 PM
Grandfather Clock Co accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Grandfather Clock Co does not offer free project estimates.
No, Grandfather Clock Co does not offer eco-friendly accreditations.
No, Grandfather Clock Co does not offer a senior discount.
No, Grandfather Clock Co does not offer emergency services.
No, Grandfather Clock Co does not offer warranties.
Grandfather Clock Co offers the following services: Service, repair, moving of all mechanical clocks & retail sales.
Contact information
79 S State St Ste A, Westerville, OH 43081
www.grandfatherclockcompany.orgService hours
Monday:
10:00 AM - 5:00 PMTuesday:
10:00 AM - 5:00 PMWednesday:
10:00 AM - 5:00 PMThursday:
10:00 AM - 5:00 PMFriday:
10:00 AM - 5:00 PMSaturday:
10:00 AM - 3:00 PM