Feazel Inc

WHEN WE NOTICED THAT THEY HAD OVERLOOKED SOME REPAIRS ON SOME SLATES, THEY PROMPTLY RETURNED TO FIX THEM. THE COMPANY ORIGINALLY QUOTED THE JOB AS TWO DIFFERENT PROJECTS AND WHEN I ASKED THEM IF WE COULD GET A DISCOUNT IF WE COMBINED THEM, THEY DID CUT THE COST!

FIRST GAVE INITIAL PRICE THEN THE PRICE WAS INCREASED BECAUSE THEY DIDNT DETECT EXTRA ROOFS ON THE HOUSE. HOWEVER, IT WAS STILL COMPETITIVE PRICE.

MY EXPERIENCE WITH THIS COMPANY HAS BEEN VERY POSITIVE. ONE OF THEIR SUPERVISORS MADE SOME MISTAKES ON THE ORIGINAL ROOF JOB. BUT, HE WAS FIRED PROMPTLY, AND THE COMPANY HAS BENT OVER BACKWARDS TO GIVE US EXCELLENT ADJUSTMENTS AND SUBSEQUENT SERVICE. VERY NICE PEOPLE TO DEAL WITH, AND VERY COURTEOUS SERVICE.

WHEN I DISCOVERED WHAT HAPPENED, I CALLED AND EXPLAINED THE SITUATION. SOMEONE WAS TO CALL ME BACK TO DISCUSS IT AND THEY NEVER DID. WHEN I CALLED AGAIN, NO ONE SEEMED TO REMEMBER THE INCIDENT. I TALKED TO PROBABLY FOUR PEOPLE AT VARIOUS TIMES WITHOUT ANYONE SEEMING TO KNOW THE SITUATION. THEY WERE GOOD, THOUGH, ABOUT COMING UP WITH A FAIR RESOLUTION.

CHARGED FOR WORK THAT WAS NOT PERFORMED AND WILL NOT ISSUE REFUND. MEMBER IS PURSUING LEGAL REMEDIES.

FEAZEL DID AN EXCELLENT JOB IN A TIMELY FASHION. THEY CLEANED UP AFTER THEMSELVES DOING NO DAMAGE TO YARD. THEY FOLLOWED UP IMMEDIATELY WITH DETAILS WE ASKED THEM TO CHANGE.

IMPRESSIVE PERFORMANCE! SCOTT WILSON WAS PUNCTILIOUS IN RESPONDING TO OUR CONCERNS AND THE CREW COMPLETED MOST OF THE WORK IN A DAY. CONSIDERING THAT 16 PEOPLE WERE ON SITE THAT DAY, THERE WAS ESSENTIALLY NO COLLATERAL DAMAGE AND THEY DID A GREAT JOB OF CLEANING UP AFTER THEMSELVES.

THEY WERE VERY ORGANIZED, POLITE AN THE WERE VERY RESPONSIVE TO MY CALLS.

POOR WORKMANSHIP CAUSING DAMAGE TO HOME FOUNDATION. UNSUPERVISED WORKERS.

DID ROOF REPAIR. GREAT JOB. QUALITY WAS UP TO MY EXPECTATIONS.

USED FOR SECOND TIME. THEY HAD TO REPLACE SOME HARD TO FIND SKYLIGHTS, AND CONTROL LEAKING. IT TOOK A WHILE, BUT THEY KEPT COMING BACK UNTIL THEY GOT IT RIGHT.

PUT ON A NEW ROOF DID A GREAT JOB VERY GOOD JOB WITH THE FOLLOW-UP

THEY WERE IN AND OUT CLEANED UP WELL EVERYTHING LOOKS GREAT

ROMPT WORKED ALL DAY TO GET THE JOB DONE

MY DEALING WITH FEAZEL HAVE MANY ERRORS. I AM VERY DISSATISFIED WITH THE JOB-PRELIMINARY SCHEJULING, POLICIES, AND THE ROOF REPAIR WAS DISAPPOINTING B/C THE SHINGLES DID NOT MATCH. THIS TOOK PLACE ON MARCH AND TO THIS DAY JULY IT HAS NOT BEEN CORRECTED.

RUSS CAME OUT FOR ESTIMATE VERY POLITE and DIDN'T TRY TO OVER SELL and THEN SHE DECIDED TO GO W/ THEM THEY CAME OUT THE NEXT DAY DID THE JOB and THERE WAS NO PROBLEM IT WAS A RUBBER ROOF.

THEY BENT OVER BACKWARDS TO MAKE SURE THAT MEMBER WAS HAPPY

DID A GREAT JOB GREAT FOLLOW UP AND THEY DO NOT ASK FOR PAYMENT TILL MEMBER IS HAPPY

TORE OFF 2 SETS OF SHINGLES AND BASE; EXCELLENT WORKMANSHIP; PROFESSIONAL; CLEANED DAILY;INSPECTED AT CONCLUSION OF JOB and WERE VERY CONSCIENTIOS

CAME OUT TO FIX HER ROOF LEFT PATCHES UNDONE AND THEN CAME BACK TO FIX ANY PROBLEMS BUT STII DID NOT GET THEM ALL FIXED, SO SHE WENT TO SOMEONE ELSE TO GET THE JOB.

PUT ON A NEW ROOF AND THE MEMBER WAS VERY PLEASED WITH THE PRODUCT. WOULD USE AGAIN.

NEW ROOF, CHIMNEY CAPS, TUCK POINTING. ROOF IS OK, CHIMNEY LOOKS BAD. DIDN'T SHOW UP WHEN EXPECTED. MADE THEM REDO THE CHIMNEY FLASHING BECAUSE IT LOOKED SO BAD. HAD A HARD TIME GETTING THEM TO RESPOND. ONLY AFTER THREATENING LEGAL ACTION DID THEY RESPOND

LAYOVER EXISTING ROOF. PRICE WAS HIGHER, BUT WON'T GO ON PRICE ALONE. RECOMMEND HIGHLY.

REPLACED 8 ROOFS TOTAL ON 2 CONDO BUILDINGS and SUGGESTED A BETTER SHINGLE;GOOD PRICE WITH MINIMAL DISTURBANCE

PUT A NEW ROOF ON A PORCH, GOOD PRICES. JOB LOOK VERY GOOD AND THEY WERE PROMPT.