14 employees. We are a family owned company in Westerville, Ohio. We proudly service all of central Ohio. We offer pest control, prevention, and animal trapping. In addition, to residential pest control, we specialize in property management.
Business highlights
21 years of trusted experience
Emergency Services Offered
Services we offer
Serving Residential, Commercial and Property Management. We specialize in Bed bug Treatments,Termite Protection, Carpenter Ants, Rodent Control, Animal Removal, Stinging Insects, Spider Elimination, Platinum Protection Program and General Pest Control
The technician, Josh, arrived as scheduled. He was very professional. He examined the vent and identified the pests as yellow jackets wasps. Based on the number of wasps he felt certain that there was a nest inside the chimney. He also inspected adjacent areas for signs of the wasps. He then treated the vent with three different chemicals to kill the wasps. It's been two days and there are no signs of insects. I was concerned about the nest because the air intake vent leads directly to the fireplace; thereby increasing the chances that the wasps could get into the house.
Description of Work: Discovered wasps going in and out of the air intake vent for my fireplace.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Environmental Pest Management
[Member Name Removed] ~ Thank you! We appreciate your feedback and value your business. Your safety is our top priority. We strive to create an EXCEPTIONAL experience EVERY TIME, with EVERY CUSTOMER. Thank you for taking the time to share your experience with others. We look forward to serving you again in the future. Karen Carpenter - COO
Tod S.
08/2015
1.0
pest control
 + -1 more
The company pumped termite pesticide in my basement after a foundation miscalculation. Jason and his crew their best to remedy the spill by bleaching the basement and knocking 20% off the bill (no remedy for the destroyed personal belongings-mostly books/notebooks) ~2 years later (8/1/15) while power washing my front door water seeped into the basement via a crack in the foundation.Unfortunately-and unbeknownst to me-the water mixed with some dried pesticide on plywood from the previous accident. Of course I only learned that pesticide was in the water AFTER my hands, feet and eyes tingled from the chemical irritation (hours/days later) from the clean up. I called Jason on Monday (8/3/15) to explain the situation. While he patiently listened to my predicament his tone shifted to one of defensiveness and hostility at my suggestion that he remediate the situation by replacing the chemically affected plywood with a new sheet of plywood. My hope is that we can amicably resolve this situation to restore the basement to its original state, however, the damage done to the trust I put in Jason and Environmental Pest Mgmt. is most likely irreparable.
Description of Work: Liquid termite treatment around the perimeter of the home.
Rating Category
Rating out of 5
$1,300
Response from Environmental Pest Management
Mr. [removed member name] has also filed a complaint with the Better Business Bureau. Our response to Angie's List is the same as our response to the BBB: For any health & medical questions we recommend you contact BASF at 1-800-832-4357. They have a team of medical staff that can answer any questions you have regarding the product you chose to have your home treated with. We have spoken with our governing body (Ohio Department of Agriculture) and with BASF regarding your situation and feel quite confident we have taken all precautions necessary as well as legally from the contract you signed. However, in good faith and in order to resolve your issue, we will agree to $250.00 as a settlement. Jason Carpenter-Owner
Kimberly S.
05/2014
5.0
pest control
 + -1 more
Jason arrived on time, was professional and courteous, informative and thorough. He found no termites and didn't try to sell us other services we didn't need. He spent almost 30 minutes viewing the inside and outside of our property, and after sharing his conclusions with us, he then gave us some things to think about, such as raising a small wood pile off the ground and setting certain things away from the home. I asked if he due a "trip charge" from me, and he said basically, "No, though I would love your business in the future." He'll get it!
Description of Work: We suspected termites due to seeing what turned out likely to be a flying ant. Jason checked the property for all. He found no critters nor destructive insects.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Environmental Pest Management
Thank you for choosing our pest control company. We appreciate your feedback!
mark K.
05/2012
4.0
pest control
 + -1 more
Some of the ants damage wood and others are just after your kool aid.
Description of Work: Environmental Pest Management performed a carpenter ant treatment.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$220
Ashley W.
04/2012
5.0
pest control
 + -1 more
I think their price is fair for what I get. I will use them again in the future.
Description of Work: I used Environmental Pest Management LLC for pest control. They just do a routine preventive maintenance.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
MARY ANN & BILL D.
04/2012
5.0
pest control
 + -1 more
It went terrific. They do good work. I live by the forest so we have some spider problems, but they have done a great job keeping them away for the last five years.
Description of Work: They come three times a year. They spray the outside mostly, and they will also spray the inside as well.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
ADAM & DONNA M.
10/2008
3.0
pest control
 + -1 more
It was just a regular routine check. They said they would be back in August though for a summer treatment. They never called or showed up. There was supposed to be one in the fall as well and we still haven't heard from them.
Description of Work: Environmental Pest Management came out and sprayed in and around our house.
Rating Category
Rating out of 5
quality
4.0
professionalism
3.0
punctuality
3.0
Yes, I recommend this pro
$140
LINDA S.
08/2008
5.0
pest control
 + -1 more
Have not seen any since treatment. Professional service provided. Jason took his time doing the inspection and did a thorough job. He showed up when he said he would and answered all of my questions. I was pleased with the work. Work is guaranteed for 3 years.
Description of Work: Termidor treatment for termites. Have not seen any since treatment. Professional service provided. Jason took his time doing the inspection and did a thorough job. He showed up when he said he would and answered all of my questions. I was pleased with the work.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
Derrick B.
08/2008
5.0
pest control
 + -1 more
It was very good. I called them one day, they came out the next day to give me an estimate, and then came back to do the work the following day. They were professional, courteous, and friendly.
Description of Work: They came out to my home and sprayed for carpenter ants that were behind the siding on my home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
MARIANNE B.
05/2008
5.0
pest control
 + -1 more
I have used this company for 5 years. I have always been very satisfied with their work. The owner, Jason Carpenter, has also been polite and efficient and on time.
Description of Work: Fall & Spring Pest Management.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$330.12
LAURA W.
05/2008
5.0
pest control
 + -1 more
They were professional and did timely work and cleaned up after themselves.
Description of Work: They came over and did a great job.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Carrie B.
05/2008
5.0
pest control
 + -1 more
They arrived on time and sprayed both the exterior and 2 interior areas of my home. However, we kept seeing ants in the kitchen and living room areas. I called back and was told to wait a bit for the chemicals to work. Ultimately, they were still around after the waiting period, so I had the company come back to spray again. It took a little while longer to schedule that second visit, but it seems to have done the trick as we are no longer experiencing ants.
Description of Work: Sprayed exterior and 2 interior areas of home for ants and yellow lady bugs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
$200
JULIANA M.
01/2008
5.0
pest control
 + -1 more
THEY ARE VERY RESPONSIVE TO ANY PROBLEMS.
Description of Work: THEY COME OUT EVERY QUARTER AND SPRAY FOR BUGS.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
SUE D.
11/2007
5.0
pest control
 + -1 more
Environmental arrived within a day or two. They did an initial extermination and returned twice more in the following week to completely clear the area and clean up nests(hives?) that had been knocked down. Were very responsive and thorough. We had no more problems.
Description of Work: Had swarms of wasps and hornets in our deck area. Environmental came and exterminated.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$216.17
CAROL L.
10/2007
5.0
pest control
 + -1 more
Jason was very prompt in returning phone calls. He did a great job and even cleaned the old cob webs off the house.
Description of Work: Terminite inspection and pest control application including spraying a large ant colony in front yard.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
JOY G.
09/2007
5.0
pest control
 + -1 more
Some flies that had invaded my house. I went to Lowe's and bought a spray that kills flies in a room where ventilation is blocked out. I also put out a fly trap outside the house, which was successful. However, flies kept coming in. We placed a call to ENVIRONMENTAL PEST MANAGEMENT LLC, having found them from Angie's List. Jason called us on a Sunday morning and asked me about the problem. After hearing me out, he assured us that flies were coming in from the outside and I should keep using the spray and cleaning up any dead ones. We had thoroughly cleaned the house, which I told Jason. He asked us to "hang in there"! That advice was welcome since we knew that it wasn't anything [like food] but merely a mother that had gotten in and eggs hatching. Jason said that the life pan of these green-tinted flies wasn't very long and that I should see a decrease in their numbers, I did. Jason inspected the house and made sure that there was no other possibility of flies getting in.
Description of Work: ENVIRONMENTAL PEST MANAGEMENT LLC did a thorough inspection of the house to find if there was a chance for flies to come in.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Lillian N.
08/2007
5.0
pest control
 + -1 more
I called this company for termite problems. The owner of the company Jason Carpenter came to do a very thorough inspection of the house especially the crawl space and also found carpenter ant infestation. He gave very detailed explanation on the treatment and the contract. The product for the treatment is Termidor which was proved most effective at this time. I will know for sure next year. There is a 5 year warranty, the company will return to do re=inspection on 1st, 3rd, 5th year of the original date. That certainly gave me peace of mind. The treatment was done on schedule. After it was done, the landscape was back to the original form. I am very happy with this company.
Description of Work: Termite treatment of house and garage. Carpenter ant treatment in basement and crawl space.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,836
Kris S.
06/2007
5.0
pest control
 + -1 more
I contacted Environmental Pest Management through their website and received a return call from Jason within 30 minutes. We discussed our pest control needs - we had 5 LARGE field ant nests in our yard and everything we had tried to get rid of them just made the ants angry and stronger. Jason suggested their quarterly program which runs $140 per treatment. With the Columbus Blue Jackets referral discount, the first treatment is free. We scheduled our first treatment within a few days. Jason arrived and treated our yard and the outside of our home. He left a message on my cell phone explaining what was done and that we should not see any more ants. He explained that if we do see any insects, he would return and treat again without charge. We have not seen any more live ants (LOTS of dead ones) and have seen a drastic decrease in the insects found in the house.
Description of Work: Treated yard for 5 field ant nests and treated house for insects.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
ROGER V.
04/2007
5.0
pest control
 + -1 more
I highly highly recommend them. I thought the price was very fair.
Description of Work: They treated our home for termites.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,200
CHERYL B.
03/2007
5.0
pest control
 + -1 more
They would have done the work the day that they came out to give an estimate but the damage was so high up on the house that they needed special equipment and had to come back. They did a great job.
Description of Work: Got rid of carpenter bees.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
MARIANNE B.
11/2006
5.0
pest control
 + -1 more
I'm a returning client. Jason does a wonderful job. He always listens to my concerns.
Description of Work: I had a fall treatment for pests. Spiders, lady bugs, ants, and others.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$158
DAVID L.
10/2006
5.0
pest control
 + -1 more
We signed up for a regular maintenance contract. They were very timely about coming out to the house and did a very thorough job. We had some additional problems with spiders after their first treatment and they were very responsive and came out for a follow up visit on a very timely basis.
Description of Work: Regular quarterly contract for pest control and extermination.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
TIM E.
10/2006
5.0
pest control
 + -1 more
I am a landlord for a property and they communicated very well with the tenant to schedule the work as well as with me to ensure work was done and for billing purposes. They came on a day it was raining and took care of the inside work. They scheduled another time to do the outside work. I appreciated that they wanted to do a quality job and waited to do the outside work. The tenants have told me that the number of bugs has been greatly reduced. They also gave me a 10% Angie's List discount.
Description of Work: They came to do outside and inside treatment for centipedes and spiders.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$190
ROXANNE B.
10/2006
5.0
pest control
 + -1 more
They were very friendly. They came in and took care of it.
Description of Work: Sprayed for ants around outside, and sprayed in the basement for spiders and bugs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
JAYNE K.
10/2006
5.0
pest control
 + -1 more
Worked around my very constrained schedule; completed the job at the time of the estimate; very professional.
Description of Work: Located and exterminated a yellow jacket hive in an exterior wall of our three season room
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Pest Control,
Animal Removal
FAQ
Environmental Pest Management is currently rated 4.9 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 5:30 PM
Tuesday: 8:00 AM - 5:30 PM
Wednesday: 8:00 AM - 5:30 PM
Thursday: 8:00 AM - 5:30 PM
Friday: 8:00 AM - 5:30 PM
Saturday: 9:00 AM - 12:00 PM
Environmental Pest Management accepts the following forms of payment: American Express,Check,MasterCard,Visa
Yes, Environmental Pest Management offers free project estimates.
No, Environmental Pest Management does not offer eco-friendly accreditations.
Yes, Environmental Pest Management offers a 5% senior discount.
Yes, Environmental Pest Management offers emergency services.
No, Environmental Pest Management does not offer warranties.
Environmental Pest Management offers the following services: Serving Residential, Commercial and Property Management. We specialize in Bed bug Treatments,Termite Protection, Carpenter Ants, Rodent Control, Animal Removal, Stinging Insects, Spider Elimination, Platinum Protection Program and General Pest Control