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Drain Busters

Drain Cleaning, Sewer Cleaning, Wells and Pumps,

About us

We are a small family owned business. Our goal is to help our clients through top notch service. We value integrity and honesty and treat our clients like family. We provide all types of draincleaning services. We also work on downspouts, sump pumps and other small plumbing issues. We provide hydro jet services. We are very excited to announce that we now descale cast iron lines too!

Business highlights

27 years of trusted experience

Services we offer

Commercial and Residential Drain cleaning services including sinks, toilets, tubs, floor drains and sewers Downspout inspection, cleaning and maintenance Sump pump maintenance and replacement Camera inspection and location Hydro jetting Descaling/sewer repair

Services we don't offer

Major plumbing

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

$10



Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.0507 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
3%
3
1%
2
1%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 201-225 of 507 reviews

Mike F.
12/2012
5.0
drain cleaning
  + -1 more
Love this company. Called another and they wouldn't give me an estimate over the phone. So I waited for them to come out and give me a no obligation estimate in person and it was almost double. No thanks! Waste of my time. I'll stick with drain busters!
Description of Work: Tree roots cleaned out of main sewer line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Winford D.
12/2012
4.0
plumbing, drain cleaning
  + 0 more
went well and I have not had any backup since he snaked the drain.
Description of Work: Problem was water backing up in bathroom shower from washing machine in lower level of house. Technician snaked the drain but said problem was the drain is unable to handle the flow of water from a new washing machine. recommended a new drain for washer which would require adding new drain which is expensive.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$1,000

Response from Drain Busters
Thanks for the review, but we did not charge this customer $1,000 for a washer drain. We charge $105.00

Jane W.
12/2012
5.0
drain cleaning
  + -1 more
Great! Took care of the problem quickly and cleaned up after.
Description of Work: Cleaned out clog in sewer drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

elizabeth R.
12/2012
5.0
drain cleaning
  + -1 more
Very well. They handled what needed to be done to clear the line, and provided a good forward plan for the timetable of future check ups.
Description of Work: Checking the sewer lines; I live in a neighborhood with a lot of old trees and roots can become a problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

SCOTT H.
11/2012
5.0
drain cleaning
  + -1 more
They worked quickly and cleaned up after
Description of Work: Cleaned out a slow drain.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

RAMARAO & REKHA V.
11/2012
5.0
drain cleaning
  + -1 more
Called and talk to Jason. Explained the problem that the floor drain next to AC unit in the basement gets clogged in the beginning of spring. I wanted to use the camera. But, Jason informed me that it is a common problem, no need to use a camera, and if there is a need he will let me know. He recommended cleaning the floor drain. Mr. Sam came by did the cleaning and recommended me to pour water periodically to keep the drain clean. Gave me Angie's List member discount. Mr. Sam came at the right time and cleaned the area after work. Thank You Sam and Jason.
Description of Work: Floor Drain Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$95

JOHN O.
11/2012
5.0
sewer cleaning, drain cleaning
  + 0 more
Did a great job and cleaned up well when they were done.
Description of Work: We had some roots growing into our sewer pipe that created a blockage. They spent the time to figure the problem out.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

DENNIS C.
10/2012
5.0
drain cleaning
  + -1 more
they arrived when they said they wood and cleaned up after them selves and even walked me around the yard to see were the problems were
Description of Work: they were awsome the guy even gave me a number of someone to talk to to get the city to fix the problem. They followed up and so far things are working great. i will be using them when i buy future properties

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Jesse K.
10/2012
5.0
drain cleaning
  + -1 more
When the gentleman arrived he listened to me about the problem and took a look. He even understood that our Border Collie wanted to meet him and see what he was up to. He was able to pull the toilet on the lower level and work from there. My wife and I were worried that maybe some tree roots had crept into the sewer line and caused a problem. That didn't turn out to be the case. He did mention that it didn't look as though the line had been cleaned for quite some time. I told him that I had managed to pull part of a t shirt out of the drain earlier. He cleaned the drain out to where it met the sewer line. He also went out back since there is a manhole cover back there and checked that water was flowing out as it should. He replaced the wax ring, got the toilet back in place, and cleaned up his equipment. There wasn't much to clean up since he had placed a tarp under his equipment at the start. After he left, I looked at my wife and neither of us were quite sure what to think except to be glad we had called Drain Busters. From start to finish (when I called to when he left) was under 3 hours! We were thoroughly impressed with this company's response and attention to getting the problem fixed. It was almost unbelievable.
Description of Work: I have to say I was pleasantly surprised at how quickly I got a response from Drain Busters. I got a call back within half an hour of contacting the company. We have an older bi level house and were having trouble with the drain in the lower level of the house. This is where all the water from the house goes out. We were able to get the problem fixed the same day.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from Drain Busters
Thank you so much !!!!!!!

Eric T.
09/2012
5.0
drain cleaning
  + -1 more
Overall experience was fantastic...would definitely recommend.
Description of Work: Kitchen sink drain was clogged and water was backing up into sink. I removed/cleaned trap then snaked the drain myself with no success. I scheduled to have Drain Busters come out and within 10 minutes after the technician arrived the kitchen sink drain clog was cleared. The service professional cleaned up after the work was performed and was very polite and professional. I would definitely use them again in the future if needed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$105

Response from Drain Busters
Thank you so much !!!!!

Jamey F.
09/2012
5.0
sewer cleaning
  + -1 more
We had another company out 3 weeks ago to remove roots blocking the main sewer line but they didn't do a complete job and it started to back up again. Drain Busters fixed it quickly, professionally, and thoroughly. We were able to get an appointment with Sam the next day, he showed up on time, and jumped right into clearing the main line. You can tell working with them that drains are truly their specialty. They even took care of it for about a $100 less than the company I used before. Drain Busters are a great small business that I'll be sure to use for all my future drain issue needs.
Description of Work: Cleared the main sewer line of roots

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$165

Response from Drain Busters
Thank you so much !!!!!

Betsy B.
08/2012
5.0
sewer cleaning, drain cleaning
  + 0 more
Could not have been happier with service. On time, helpful. Plumbing turned out to be in good shape but they went ahead and checked each inside drain for us anyway at no additional cost.
Description of Work: Purchased a rehab special home and had Drainbusters out on an Angie's coupon offer for clearing, and a camera look at, sewer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$195

Response from Drain Busters
Thank you so much !!!!!

John H.
08/2012
5.0
sewer cleaning, drain cleaning
  + 0 more
Great Service. Drainbusters came out and identified the problem. They provided me with a quote and successfully finished the work. Another plumber quoted me 4x the amount paid by overstating the problem. Thanks again Drainbusters for clearing my sewer line.
Description of Work: Cleared roots from sewer line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

Response from Drain Busters
Thank you so much !!!!

Don S.
08/2012
5.0
drain cleaning
  + -1 more
The entire effort was done very professionally and there was plenty of communication as to what was being done and when it would be done. They were very knowledgeable and gave us honest answers to our questions and concerns. Everything was done on schedule and on price target. Our neighbors also have recommended them to us and use them on an annual basis to clean their sewer drains. We will being doing that as well. We very highly recommend Dran Busters.
Description of Work: Sewer line backing up into the basement. Drain Busters snaked the drain, ran camera through the drain and discovered a broken tile in back yard. They identified the located of the hole in the backyard and with our approval they coordinated with another company to dig to that location. The entire effort was done very professionally and there was plenty of communication as to what was being done and when it would be done. They were very knowledgeable and gave us honest answers to our questions and concerns. Everything was done on schedule and on price target.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$495

Owen K.
08/2012
5.0
sewer cleaning
  + -1 more
Drainbusters visited my home twice. First, Sam came out and tried to clear it with a snake. He was not successful. He used a radio camera to find the location in the yard above the location of the unbreakable clog. He recommended that we have someone excavate that area. Sam's diagnosis was correct. There was a problem that a snake could not solve. We had to have a section of sewer line replaced. The second time they visited was when the sewer line was being dug up. Drainbusters arranged with the excavator (JFM Enterprises) to come and jet clean the rest of the sewer line (once a hole had been dug and the pipe had been opened up). Sam and Jason cleaned roots out of the pipe and then put a camera through the entire length of pipe. Throughout the process, Sam and Jason were very helpful, honest, and considerate. Their specialty is drain cleaning, and they are good at it. If I ever needed a drain or sewer line cleaned again, I wouldn't hesitate to call them.
Description of Work: My sewer line was clogged. Drainbusters helped resolve my problem. They viewed the sewer line through a camera and cleaned it on two separate occasions.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$555

Ajit C.
07/2012
5.0
drain cleaning
  + -1 more
He spent a lot of time, was very courteous and as clean as you can be for a job like that, and was prompt. Drain Busters was referred to me by a friend and I'd refer them to anyone who needs drain cleaning.
Description of Work: They came and cleared two drains in upstairs bathrooms. They were also kind enough to clear a drain for my exterior stairwell into the basement, although this was unsuccessful because the drain didn't go anywhere. Since this was unsuccessful, he didn't charge me for it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$79

Sanford S.
06/2012
5.0
drain cleaning
  + -1 more
He checked all my drains and determined that only two of them needed to be cleaned. (He gave me some tips on the other drains....the tip I appreciated the most was how to keep the shower drain from smelling. ) He cleaned the two drains quickly and thoroughly. I was very happy with the service. He was professional, polite, and good at his job and he didn't try to charge me for work that didn't need to be performed. I would definitely recommend the company to others.
Description of Work: We had some slow running drains in our bathrooms. I asked to have all the drains cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$129

LISA & STEVE A.
05/2012
5.0
drain cleaning
  + -1 more
We called Drain Busters, who was able to come out the same day, to clear a basement drain of tree roots that had built up. They did a great job for a good price. Sam was very responsive and professional. The drain has been clear ever since. Would definitely use them again.
Description of Work: Snaked out a basement drain of tree roots that had built up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Morna S.
04/2012
5.0
sewer cleaning, drain cleaning
  + 0 more
Our experiece was outstanding from start to finish. He returned call within minutes and came out next day. Our house is old and was built in sections. He used experience, patience, strength, and specialized equipment to diagnose and fix our sewer back up by finding a way to access it that did not require digging up the yard. We would use this company again and recommend them highly.
Description of Work: Sewer was backing up into master bathtub.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Eric K.
04/2012
5.0
drain cleaning
  + -1 more
Scheduling was easy, and easily worked with my schedule. He talked through everything he was doing and answered all my questions. Best of all, my clog is resolved and things are draining as expected.
Description of Work: cleaned two downspout lines from house to street.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Lance T.
04/2012
5.0
drain cleaning
  + -1 more
Called Jason at 5:00 pm on Monday and Sam arrived 7 minutes early, just before 9:00 am on Tuesday. Sam cleaned a clogged drain line in the basement and used a camera to help troubleshooting the chronic, reoccurring drain problems. Sam took the time to show me the video of the drain line and explained everything he was seeing in the video. Sam even provided a CD recording of the video. Along with being professional and punctual, Drain Busters provided great service. Thank you!
Description of Work: Drain cleaning, camera inspection and recording.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Inga S.
04/2012
5.0
drain cleaning
  + -1 more
During a recent heavy rain I had water in my basement, which is unusual. I called Drain Busters to come out to assess the situation, and Jason almost immediately knew what to look at first. It turns out that the drainpipe leading from my gutters to the curb was completely clogged with silt. Once that diagnosis was made, it took Jason only 15 minutes or so to completely resolve my situation. He was very courteous and friendly and offered me the Angie's List discount without even having to ask about it. I cannot say enough good things about this company and will definitely use them again should another problem like this arise.
Description of Work: I had the drain leading from my gutters down to the curb cleaned out. Jason tested to discover where the blockage was and then flushed out the debris with high power water.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

DAVID Y.
03/2012
5.0
sewer cleaning, drain cleaning
  + 0 more
Called at 4:30 PM. Scheduled service for 9:00 AM the next day. Sam arrive promptly at 9 am, and efficiently cleared drain obstruction. Sam was friendly, informative, and knowledgeable. I highly recommend this company
Description of Work: Cleared a blocked sewer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Stephen C.
03/2012
5.0
drain cleaning
  + -1 more
I called them out to snake our kitchen sink when I was not able to clear the drain myself. The plumber was very responsive and arrived early, thoroughly cleaned the drain pipes and explained the problems. He also replaced a rusted iron pipe for just the cost of materials.
Description of Work: Snaked and flushed kitchen drain, replaced bad pipe.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Stephen C.
03/2012
5.0
drain cleaning
  + -1 more
Our downspout drains to the street have been clogged for years. Since Drainbusters was there to fix my kitchen sink, I asked the plumber if he could clear the draintiles. He charged me less for both lines than another company quoted me for 1 and the downspouts are draining great now.
Description of Work: Snaked and flushed both foundation/downspout drains to the street.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Contact information

275 Old County Line Rd Suite Q, Westerville, OH 43081

http://www.drainbusters1.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Drain Cleaning,
Sewer Cleaning,
Wells and Pumps,
Drain Pipe Installation,
Septic Systems

FAQ

Drain Busters is currently rated 5 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Drain Busters accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Drain Busters offers free project estimates.
No, Drain Busters does not offer eco-friendly accreditations.
No, Drain Busters does not offer a senior discount.
No, Drain Busters does not offer emergency services.
Yes, Drain Busters offers warranties.
Drain Busters offers the following services: Commercial and Residential Drain cleaning services including sinks, toilets, tubs, floor drains and sewers Downspout inspection, cleaning and maintenance Sump pump maintenance and replacement Camera inspection and location Hydro jetting Descaling/sewer repair
Major plumbing

Contact information

275 Old County Line Rd Suite Q, Westerville, OH 43081

http://www.drainbusters1.com

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM