Don's Garage Doors

They came out on 3/15 and I gave them a $500 deposit and have not heard from them since 3/15.

The technician was prompt and professional. He installed a new garage door opener and performed some general cleaning and lubing of the door. He got my 20 year old garage door working like new again.

Excellentefficient and courteous, worth it

The A1 service man quickly identified the problem and made the repair necessary. I thought, however, he was trying to frighten me into making other expensive replacement to existing parts that were still working fine.

Every thing went perfect.

On time. Very thorough.

The workmanship and the service was great, but an estimated $200-$250 over the phone quote turned into a $550 after all the bells as whistles were added. The service technician told me that the $200 springs that I was quoted would last 2-3 years at the most, and if I want a spring that would last 10-15 years, it would cost $400. Who would want to to change the garage door springs every 2 years?? So I ended up buying the $400 spring. I wish the representative would have been upfront with me when he quoted me a $200-$250 cost.

n/a

They were 2 hours late and I had to keep calling them. They never called me. Expensive too.

Beware the stickers. I am trying to sell my house and had my garage nice and clean then the technician decided it would be a great idea to place stickers all over the place. I should have stayed with him the whole time. I learned a lesson. Also the service itself was quick but VERY expensive. I will look elsewhere in the future.

On time, cleaned up afterward.

outstanding

The technician Shane was wonderful - prompt, polite and professional. He pointed out that I needed a new torsion tube, bearings , drums and new support plates ($350) in addition to the broken spring, ($185) which I expected as they were part of the original garage door installation 32 years ago. I do think the parts charge was on the high-side, but I was able to use a $75 coupon>

We noticed our spring was broken in the morning and A1 was able to get a technician to us that afternoon. Our technician was professional and made sure our door was both operational and safe. Even though the project kept him past normal buisness hours he didn't rush and gave us his best service.

They did a great job!

Was not shown an invoice in advance, merely handed a tablet with a signature pad. The technician told me he wold not charge me for the labor, but they did charge me wildly inflated parts prices. In the end I paid $370 for the replacement of a double spring and end plate bearings, because it seemed better than the $837 originally quoted. I paid it because I just wanted to get the job done, however , I would not even think of using this company again. Plus there were misrepresentations on what was to be repaired.

A1 was professional. Worked hard and garage door is tuned up and I have a nice new opener

The technician, Joseph V., actually arrived early after calling to see if that was alright. He explained what he would have to do and gave us a written estimate. After he was finished, he gave us a discount so the garage door installation came in under the estimate. Joseph V. seemed to be quite experienced, did a great job, explained the controls to us and cleaned up after himself. I wish that I had done this 35 years go right after I finished framing in the 2 car carport to make a 2 car garage, which we actually needed and used as a secure storage area for my in-law's furniture. Warren

The tech, Dean, was professional and courteous. Work was completed in a timely manner. The price was higher than I was told on the phone ($460 for the installation of a garage door opener versus ~$265), but I can’t really expect office personnel to be as well-versed as the service professionals. I would recommend the company and the tech.

Mike was the technician that did the work. He was very knowledgeable and courteous. He did a great job. I highly recommended A1 Garage Door Service.

Good

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