Charter Oaks Tree & Landscaping Co Inc

THEIR TIMELINESS WAS WONDERFUL. THEY FIT US IN KNOWING THAT THE MEMORIAL DAY WEEKEND WAS COMING AND WE WOULD WANT TO USE OUR SATELLITE DISH. ALSO,I COULDN'T EVEN TELL THEY HAD COME AND GONE. IT WAS AS IF THEY HAD TAKEN THE TWO TREES OUT BY HELICOPTER! THEY EVEN CLEANED UP OUR YARD OF TWIG TIPS THE SQUIRRELS KEEP CUTTING OFF (I.E. THAT YARD WASTE HAD NOTHING TO DO WITH THEIR VISIT.)

I CALLED GRETCHEN ON A MONDAY AFTER RECEIVING AN ESTIMATE FOR TREE REMOVAL. A CREW CUT THE TREE THE NEXT DAY (TUESDAY) AND THE STUMP WAS GROUND ON WEDNESDAY. GRETCHEN WAS MOST HELPFUL ON THE TELEPHONE, WHICH HELPED ME DECIDE TO USE HER COMPANY.

STEPHEN CARBONARA GAVE ESTIMATE. HE SAID HE WAS AN ARBORIST. THIS WAS THE MAIN REASON THEY CHOSE THEM. HE MISQUOTED THE JOB BECAUSE HE CONFUSED A PIN OAK AND A RED OAK AS WELL AS A CHERRY TREE AND A HAWTHORNE. HE ALMOST TOOK DOWN THE HAWTHORNE INSTEAD OF THE CHERRY TREE. THE PEOPLE THAT DID THE WORK DID A GREAT JOB. THE OWNERS WERE SUPPOSED TO CALL REGARDING THE MIX UP, BUT HAD NOT WITHIN 5 DAYS.

I ASKED THEM TO CALL BEFORE THEY CAME BUT THEY DID NOT. THEY DID NOT CLEAN UP AFTER THE JOB AND WANTED $250 TO CLEAN. THEY DID NOT GRIND OUT SURFACE ROOTS.

DID A VERY GOOD JOB. WAS EXPENSIVE BUT NOT OUT OF LINE WITH OTHER ESTIMATES.

THEY DID A FAIRLY GOOD JOB. HAD TO CATCH THEM BEFORE THEY LEFT TO REVISE THEIR WORK.

DID EVERYTHING HE ASKED, AS WELL AS SOME THINGS HE DIDNT ASK FOR. SINCE HE WAS GETTING SO MANY STUMPES REMOVED, THEY AGREED TO DO A FEW MORE AT NO COST. HE FELT THE PRICES WERE WELL BELOW OTHER COMPETITORS. HE WOULD USE AGAIN WITHOUT A SECOND THOUGHT, WITHOUT GETTING ANY OTHER QUOTES.

I NEVER ACTUALLY MET THEM OR SAW THEM DO THE WORK, BUT ALL DEBRIS FROM THE JOB WAS COMPLETELY REMOVED SO I WAS HAPPY WITH THAT. THEY WERE MORE THAN PROMPT WITH THEIR SERVICE, THEY CALLED AND HAD AN OPENING WEEKS BEFORE THEYD PLANNED TO DO THE JOB & STILL GAVE ME THE WINTER DISCOUNT.

VERY IMPRESSED WITH WORK IT WAS WORTH EVERY PENNY

THE SERVICE WAS SCHEDULED, BUT THE WORKER STOPPED BY A DAY EARLIER SAYING HE WAS IN THE AREA AND WOULD BE GLAD TO GO AHEAD WITH THE WORK IF WE WANTED. HE EVEN ADDED AN EXTRA STUMP THAT WE HAD FORGOTTEN TO MENTION.

THE COMPANY HAD THE BEST PRICES, EVEN THOUGH WE HAD TO WAIT SEVERAL WEEKS FOR THE WORK TO BE DONE. IT WAS WORTH THE WAIT. WE HAD REQUESTED THEY LEAVE THE WOOD, AND IT WAS ALL STACKED NEATLY. WE WILL USE THIS COMPANY AGAIN NEXT YEAR.

THEY CAME OUT PROMPTLY TO GIVE THE ESTIMATES AND RETURNED ALL CALLS PROMPTLY. THEY FINISHED THE JOB EARLY AND DID A GREAT JOB WITH THE CLEAN-UP.

THEIR OFFICE STAFF WAS VERY EFFICIENT, THEY RETURNED MY CALLS PROMPTLY AND WERE ALWAYS VERY COURTEOUS.THE STAFF CAME DURING THE TIME QUOTED.THEY PERFORMED ADDITIONAL WORK REQUIRED AT NO ADDITIONAL CHARGE. I AM VERY SATISFIED WITH THE SERVICE.

HAD STORM DAMAGE TO TREES. DID NOT RETURN MY PHONE CALLS

THEY WERE VERY VERY COURTEOUS, AND THEY CAME BEFORE THE SCHEDULED APPT. THEY INTRODUCED THEMSELVES AND I WAS VERY PLEASE WITH THEM. THEY ALSO CLEAN UP AFTER THEMSELVES, THEY LEFT NO DEBRIS BEHIND.

THERE WAS NO PROBLEM WITH THE SERVICE EVERYTHING WAS WONDERFUL. THEY WERE EXTREMELY PUNCTUAL AND THE CLEAN UP WAS GREAT.

CALLED 3 TIMES & LEFT MESSAGES. NO RETURN CALLS.

THIS COMPANY WAS RESPONSIVE TO MY SERVICE CALL AND ATTENDED ALL OF MY NEEDS AS A CUSTOMER.

THEY HELPED ME, INCLUDING WITH THE INSURANCE COMPANY.

EVERYTHING WAS DONE BY PHONE- NEVER MET FACE TO FACE. WORK WAS GOOD, BUT SEEING THE PEOPLE IS NICE.

EXCELLENT JOB VERY POLITE AND HELPFUL.

TOLD HIM EXACTLY WHAT I WANTED CUT & THEY DID EXACTLY THAT. DID AN IMMACULATE CLEAN UP. THEY WERE VERY FRIENDLY NO PROBLEMS. I WOULD USE THEM AGAIN!

VERY HAPPY WITH THEM THEY CLEANED UP VERY WELL. COST: $400

THIS WAS A REALLY GOOD COMPANY TO DO WORK WITH. I HAD A GREAT EXPERIENCE WITH THEM. VERY NICE, PUNCTUAL, COURTEOUS, JUST ALL AROUND GOOD SERVICE PROVIDER.

THEY WERE VERY NICE AND CLEANED UP WELL.