Charter Oaks Tree & Landscaping Co Inc

MY BUILDING CONTRACTED WITH CHARTER OAKS TO REMOVE A BASSWOOD TREE IN THE BACKYARD PRIOR TO BEGINNING CONSTRUCTION ON OUR ADDITION (TREE WAS IN THE WAY). COMPANY CAME OUT PROMPTLY ON THE DAY EXPECTED AND SWIFTLY REMOVED THE LARGE TREE. THEY BROUGHT A LARGE, FRIENDLY CREW AND GOT THE JOB DONE IN NO TIME! WHILE ONE TEAM WAS TAKING OUT THE BASSWOOD, ANOTHER WAS UP IN A PINE TRIMMING BRANCHES AWAY FROM THE ELECTRICAL LINES. VERY PLEASED.

CHOSE THIS COMPANY ON BASIS OF ANGIE'S LIST REVIEWS WHEN MY USUAL COMPANY WAS NOT AVAILABLE AND I NEEDED A BROKEN LIMB REMOVED ASAP. WERE GREAT! CLEANED UP AFTER THEMSELVES SO WELL I WOULDN'T HAVE KNOWN THEY'D EVEN BEEN THERE. PRICE WAS THE BEST OF THE 3 QUOTES I RECEIVED.

I PICKED THIS COMPANY BECAUSE THEY GAVE ME THE BEST PRICE ESTIMATE (OF 3 ESTIMATES RECEIVED), AND THEY WERE ALSO THE MOST PROMPT WITH PROVIDING ME WITH AN ESTIMATE. THEY DID A WONDERFUL JOB -- THEY FIT ME IN QUICKLY, FINISHED THE WORK IN A MATTER OF HOURS, AND DID AN AMAZING JOB WITH CLEANUP. I HAD A HARD TIME FINDING EVEN A SINGLE TAXUS LEAF IN THE FRONT YARD AFTER THEY WERE DONE.

NO PROBLEMS. WE WOULD USE THEM AGAIN.

GOOD EXPERIENCE, CHARTER OAKS WAS ONE OF 3 COMPANIES THAT I HAD ESTIMATES FROM. (ALL 3 A-RATED). CHARTER OAKS HAD THE LOWEST PRICE AND WAS A LOCAL WORTHINGTON COMPANY SO I WENT WITH THEM. I NEVER ACTUALLY MET ANYONE FROM THE COMPANY. I CALLED FOR AN ESTIMATE WHICH WAS PROVIDED THE NEXT DAY. WHEN I CALLED TO ACCEPT THE ESTIMATE, IT TOOK ONE DAY FOR CHARTER OAKS TO CALL ME BACK AND SCHEDULE THE WORK. THE TREE WAS TAKEN DOWN WITH NO PROBLEMS, AND NO DAMAGE TO THE HOUSE OR YARD. GREAT JOB, I WOULD USE CHARTER OAKS AGAIN.

CAN'T RATE WORK = BUT PROMPTNESS WAS A PLEASANT SURPRISE. CALLED ANOTHER COMPANY ON YOUR LIST, HAVE TO WAIT ON THEM TO COME OUT. WILL CALL YET A 3RD COMPANY BEFORE DECIDING ON COURSE OF ACTION.

THEY DID A WONDERFUL JOB. CLEANED UP NICELY. PRICE WAS FAIR.

WE TOOK QUOTES FROM 3 COMPANIES FOR THIS JOB. CHARTER OAKS DID NOT PROVIDE THE LOWEST ESTIMATE, BUT THEY WEREN'T OFF BY MUCH. PHIL MALLORY (CHARTER OAKS) MET WITH US TO QUOTE THE JOB. HE TOOK THE TIME TO EXPLAIN WHAT OUR TREES NEEDED, AND ALSO WHAT THEY DID NOT NEED. HE MADE SURE ALL OF OUR QUESTIONS WERE ANSWERED BEFORE HE LEFT THAT DAY. OUR MEETING WITH PHIL CONVINCED US THAT CHARTER OAKS WAS THE BEST CHOICE FOR GETTING THE JOB DONE RIGHT THE FIRST TIME. BEFORE WE COULD SCHEDULE THE WORK, ONE OF OUR TREES WAS DAMAGED DURING A STORM. PHIL DROPPED BY TO HAVE A LOOK, AND ASSURED US THAT THE TREE WAS SALVAGEABLE IF WE'D ALLOW HIM TO PRUNE IT MORE AGGRESSIVELY THAN PLANNED. THE WORK WAS COMPLETED EARLY IN JULY. THE TREES LOOK MUCH BETTER NOW, AND HIS CREW HAULED OFF ALL OF THE DEBRIS WITHOUT CAUSING ANY DAMAGE TO OUR LAWN. I'M VERY HAPPY WITH THE RESULTS, AND WILL DEFINITELY CALL CHARTER OAKS IF THE NEED FOR FUTURE WORK ARISES.

JOB WAS COMPLETED WHILE I WAS AT WORK. THEY CALLED WHEN THEY WERE ON THEIR WAY AS A COURTESY. WHEN I RETURNED HOME LATER THAT DAY, JOB WAS COMPLETE. THEY CLEANED UP VERY WELL AND TRIMMED A BUSH BACK FOR ME AT NO ADDITIONAL CHARGE. HAPPY WITH THE SERVICE THEY PERFORMED.

THE OFFICE STAFF AND THE ARBORIST WHO DID THE ESTIMATE WERE BOTH VERY HELPFUL AND PERSONABLE. THEY WERE ORIGINALLY THE LOWEST ESTIMATE, BUT AFTER I ASKED THEM TO PUT A CABLE ON A LARGE TREE, THE ESTIMATE WENT UP $100. THIS PUT THEM $50 OVER MY NEXT LOWEST ESTIMATE, AND THEY QUICKLY AGREED TO MEET THE LOWEST PRICE. THEY DID THE WORK WITHIN DAYS AND FINISHED IT ALL WITHIN THREE HOURS. THE THREE-MAN CREW WHO DID THE WORK WERE TERRIFIC -- NOT ONLY GOOD AT THEIR JOB, BUT VERY PERSONABLE AND FRIENDLY TOWARD MY SMALL CHILDREN, WHICH HELPED THE KIDS RELAX AROUND THE BIG, LOUD TOOLS. THEY REALLY LISTENED TO MY CONCERNS AND CHECKED WITH ME BEFORE FINISHING. THEY ALSO LEFT NOT A SPECK OF SAWDUST ON THE GROUND. A VERY GOOD EXPERIENCE OVERALL.

WILL CALL ANOTHER COMPANY TO GET AN ESTIMATE.

PROMPT AND PROFESSIONAL SERVICE. THE CREW DID A VERY NICE JOB OF REMOVING A LOT OF OVERGROWN VEGETATION AND SOME SHRUBS. A LITTLE TOO AGGRESSIVE WITH SHRUB TRIMMING AND I DID NOT LIKE THE FLAT TOPPED LOOK TO SHRUBS, BUT OVERALL, THEY DID A VERY NICE JOB. I'D USE THEM AGAIN.

PROMPT AND PROFESSIONAL SERVICE. THE CREW DID A VERY NICE JOB OF REMOVING A LOT OF OVERGROWN VEGETATION AND SOME SHRUBS. A LITTLE TOO AGGRESSIVE WITH SHRUB TRIMMING AND I DID NOT LIKE THE FLAT TOPPED LOOK TO SHRUBS, BUT OVERALL, THEY DID A VERY NICE JOB. I'D USE THEM AGAIN.

IT WAS A GREAT EXPERIENCE FROM BEGINNING TO END. GRETCHEN WAS PROMPT TO SCHEDULE AN APPOINTMENT AND PHIL ARRIVED WHEN PROMISED. HE MADE GOOD RECOMMENDATIONS. WE HAD A LOT OF ITEMS REMOVED AND THE CREW DID A GREAT JOB. THEY WERE POLITE AND WORKED VERY HARD. THE NEXT DAY - THEY RETURNED TO STUMP ITEMS. STUMP MACHINE DID CUT PHONE LINE - WHICH WAS ALMOST IMPOSSIBLE NOT TO - AND GRETCHEN TOOK CARE OF IT IMMEDIATELY.

PROMPT SERVICE. THE TWO PERSONS SENT TO DO THE WORK WERE POLITE AND CLEANED UP THE TRIMMINGS. COST WAS ABOUT HALF OF AN ESTIMATE OF ANOTHER SERVICE.

DID A GOOD JOB EXCEPT WE CALLED THEM BACK FOR ONE THEY MISSED. THEY RETURNED AND CUT OUT THE BRANCH.

COMPARED TO OTHER ESTIMATES, THEIR PRICES WERE VERY REASONABLE. THEY WERE VERY RESPONSIVE TO MY REQUESTS. I WAS PLEASED WITH THE WORK. MY NEIGHBOR SAW THE WORK, AND CALLED THEM FOR SERVICE AS WELL.

EXCELLENT - EXPERIENCE WAS VERY GOOD AND HIGHLY PROFESSIONAL ON EVERYTHING THEY DID. I HAVE COMPLETE CONFIDENCE IN THIS COMPANY.

THEY WERE THE LOWEST PRICE AND A GREAT JOB, CLEANED UP EVERYTHING. HAD IT ALL DONE IN LESS THAN 2 DAYS. THANKS, GREAT JOB!

EXCELLENT SERVICE. RETURNED MY CALL REQUESTING A BID IN LESS THAN AN HOUR. DID SURVEY AND BID THE SAME DAY. SCHEDULED THE WORK AND COMPLETED IT WITHIN A WEEK OF ACCEPTING THE BID. DID EXCELLENT WORK. NO PROBLEMS.

THIS IS THE SECOND TIME WE HAVE USED THEM. THEY WERE ABLE TO GET TO US WITH SHORT NOTICE. THEY WERE VERY PUNCTUAL AND PROFESSIONAL. THEY DID A GREAT JOB WITH CLEAN UP. VERY CAREFUL WITH LANDSCAPING AND ALL THE PROPERTIES INVOLVED.

EXCELLENT. ON TIME, NEAT. THOROUGH. NO ISSUES. BEST PRICE. SAFE. SECURE.

THEY DID EXCELLENT WORK REMOVING THE TREES. I HAD TOLD THEM I WAS GOING TO BE SELLING MY HOUSE. I HAD SOME BUSHES GROWING IN THE FRONT OF THE HOUSE THAT I THOUGHT REALLY NEEDED TO BE TRIMMED. HE TOLD ME I SHOULD JUST HAVE THE BUSHES REMOVED IN ORDER TO MAKE THE HOUSE LOOK BETTER, AND HE SAID HE WOULD DO THIS FOR ME AT NO EXTRA CHARGE. THIS INCLUDED GRINDING THE STUMPS OF THE BUSHES. BEFORE I ACTUALLY HIRED CHARTER, I HAD CALLED SEVERAL PLACES THAT I THOUGHT MIGHT BE INTERESTED IN WALNUT WOOD FROM MY TREE. ONE PERSON SAID HE WAS INTERESTED IN THE WOOD, SO I HAD HIM COME OUT AND LOOK AT THE TREE. I TOLD HIM I WAS CONSIDERING CHARTER OAKS TO TAKE DOWN THE TREE, AND TOLD HIM HE SHOULD SPEAK WITH CHARTER OAKS TO TELL THEM HOW HE WANTED THE TREE TAKEN DOWN. CHARTER OAKS WAS MORE THAN HELPFUL IN WORKING WITH THIS MAN ON GETTING THE WOOD AND TAKING IT DOWN ACCORDING TO HIS SPECIFICATIONS. IT WAS JUST AMAZING HOW CHARTER OAKS WORKED WITH THE MAN WHO WAS TAKING THE WOOD.

EMAILED THE COMPANY TO SET UP A TIME FOR AN ESTIMATE. I NEVER HEARD BACK FROM THE COMPANY, AND ENDED UP GOING WITH ANOTHER COMPANY (ARBORISTS OF AMERICA) WHO DID RETURN MY EMAIL.

I WAS HAPPY WITH THEIR WORK, AND THEY ARE COMING BACK TO DO MY NEW LANDSCAPING.