Response from Bradley Electric
I am sorry that you feel you were over charged. I would like to try and explain for your comfort and any Angie's List member that might read this review. Although you can get the same name brand materials from Lowe's, they are not the same product, and therefore do not come with the same warranties. A panel that you can purchase at Lowe's does not include all of the breakers, nor does the surge protection come with the same insurance coverage as the one we installed. With that being said, we did not just replace your panel. We upgraded your service from a 100 amp to a 200 amp. In order for that to happen, everything on the outside of your home has to be replaced also. A new meter base was installed, all new wiring was done, a new riser was also furnished. Had this just been a panel swap, it would have qualified for the $949 special we offer on a 100 amp panel. Please also know that this was done as an emergency service and after hours, therefore we have to pay our guys overtime. We did not charge any more than we would have charged one of your neighbors for the same service. I hope that I have made it a little easier to understand, but if I have not......please do not HESITATE to call me in the office so we can discuss it further. Thanks for leaving an honest review.....Rob