Thank you for taking the time to post appreciative feedback towards the operation of our company! We look forward to servicing you in the future.
ALICE J.
12/2012
5.0
heating & air conditioning/hvac
 + -1 more
unknown
Description of Work: We bought a Big Deal Heating Tune Up from another company, but apparently they couldn't do the work so Assurance Air honored our purchase. Mike was great. He told us why we were using the wrong filters and what kind to get in the store. He cleaned the burners on the furnace, tested it, and changed the filter. We will definitely use them again for our A/C servicing.
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from ASSURANCE AIR LLC
Sorry for the delay in our response. Thank you for taking time out to acknowledge our service. We appreciate your thoughful words. We look forward to seeing you in the future
JOLYNN U.
08/2007
5.0
heating & air conditioning/hvac
 + -1 more
Mike is very knowledgeable and courteous.
Description of Work: Maintenance on the heating and a/c unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Response from ASSURANCE AIR LLC
THANK YOU SO MUCH FOR YOUR CONTINUOUS FEEDBACK. IT'S IMPORTANT TO US TO HEAR FROM OUR ONGOING CUSTOMERS AS WELL AS OUR FIRST TIME CUSTOMERS. WE ALWAYS ENJOY WORKING WITH YOU!
Diana B.
08/2007
5.0
heating & air conditioning/hvac
 + -1 more
I called due to the fact there was a smoke like smell coming out of the furnace while the A/C was running. The office was great and very friendly. They went above and beyond. They came out the same day, even though it was 8:30 PM and hot. Mike checked out the A/C, furnace and venting up to the roof. He figured out it was the water heater causing the problem. He did not even charge us for the time. They were fabulous.
Description of Work: No worked needed
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from ASSURANCE AIR LLC
THANK YOU FOR CALLING US TO COME OUT TO YOUR HOME AND FOR YOUR WONDERFUL REPORT! WE APPRECIATE THAT YOU TOOK THE TIME TO GIVE US FEEDBACK ABOUT YOUR EXPERIENCE WITH US.
MARTHA K.
05/2007
5.0
heating & air conditioning/hvac
 + -1 more
Our HVAC system at Canine Social Club has never run better! During normal working hours we have dogs playing in open rooms. Mike and Terri provided EXCELLENT customer service by accommodating the times that would work out best for the dogs. He came in after our drop off hours to service the HVAC and came back after we closed so he could have access to the window AC's and not disrupt the dogs. He not only made me a happy customer, but he made the dogs happy too!!
Description of Work: I own a dog daycare and Mike services our HVAC system and window units. It's not your typical service call because of all the dog fur. He cleaned the entire unit and tested everything to make sure it was working properly and also cleaned and serviced the window units.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Response from ASSURANCE AIR LLC
THANK YOU FOR THE GREAT FEEDBACK TO LET US KNOW HOW WE ARE DOING AND FOR TAKING THE TIME TO SUBMIT A REPORT ON YOUR EXPERIENCE. THANKS FOR YOUR FLEXIBILITY AS WELL IN WORKING OUT TIME ACCOMMODATIONS.
JOLYNN U.
07/2006
5.0
heating & air conditioning/hvac
 + -1 more
Mike has performed work for me in the past. He is reasonably priced, very honest, very considerate & very knowledgeable.
Description of Work: Annual check up for air conditioner.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Response from ASSURANCE AIR LLC
THANK YOU SO MUCH FOR TAKING THE TIME TO SHARE YOUR THOUGHTS. WE APPRECIATE YOUR BUSINESS AND ENJOY TALKING WITH YOU WHEN YOU CALL.
MEGAN W.
06/2006
5.0
heating & air conditioning/hvac
 + -1 more
We have used this company before (work on our furnace) and have always been extremely satisfied. Mike is polite, reliable and trustworthy. We appreciate his honesty and respect his opinion.
Description of Work: Did a preventative maintenance cleaning of A/C unit.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Response from ASSURANCE AIR LLC
THANK YOU FOR BEING THE FIRST TO SUBMIT A REPORT ON OUR COMPANY! WE APPRECIATE WHAT YOU HAD TO SAY AND FOR YOUR CONTINUED RELATIONSHIP WITH US.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Heating and Air Conditioning,
Hardware & Home Improvement Stores
FAQ
ASSURANCE AIR LLC is currently rated 5 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
ASSURANCE AIR LLC accepts the following forms of payment: Check,Financing Available,MasterCard,Visa
Yes, ASSURANCE AIR LLC offers free project estimates.
Yes, ASSURANCE AIR LLC offers eco-friendly accreditations.
No, ASSURANCE AIR LLC does not offer a senior discount.
Yes, ASSURANCE AIR LLC offers emergency services.
No, ASSURANCE AIR LLC does not offer warranties.
ASSURANCE AIR LLC offers the following services: RESIDENTIAL & LIGHT COMMERCIAL HEATING & A/C SERVICE/REPAIR/INSTALLATION.