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A 1 Appliance Repair

Appliance Repair, Appliance Repair - Small, Drain Cleaning,

About us

Call A-1 Appliance Repair when you need honest, accurate and thorough service for your major household appliances. Small Family owned company in business since 1981.

Business highlights

43 years of trusted experience

Services we offer

Appliance repair & service.


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.9365 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
1%
3
0%
2
1%
1
3%


Rating CategoryRating out of 5
quality
5.0
value
4.8
professionalism
4.9
responsiveness
5.0
punctuality
5.0
Showing 301-365 of 365 reviews

Penny B.
08/2020
5.0
small appliance repair
  + -1 more
Garbage Disposal Replacement
Description of Work: Quickly, cleanly and neat!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Pam G.
07/2020
5.0
appliance repair
  + -1 more
Washer works
Description of Work: Washer repair

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$236

Arenia J.
06/2020
5.0
small appliance repair
  + -1 more
A good job!
Description of Work: Refrigerator waterline installation

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Sue F.
06/2020
5.0
appliance repair
  + -1 more
Great! Highly recommend!
Description of Work: Fridge repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Larry B.
04/2020
5.0
appliance repair
  + -1 more
He knew what he was doing.
Description of Work: Refrigerator repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Michael G.
05/2019
1.0
appliance repair
  + -1 more
A-1 never responded
Description of Work: Appliance repair
Rating CategoryRating out of 5

Sherry S.
05/2019
5.0
appliance repair
  + -1 more
Excellent. Washer is working now
Description of Work: Washer would not drain or spin

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CAROL G.
12/2018
1.0
appliance repair
  + -1 more
No one ever responded
Description of Work: Refrigerator repair

Rating CategoryRating out of 5
responsiveness
1.0


Joe H.
12/2018
5.0
appliance repair, small appliance repair
  + 0 more
Good, working fine.
Description of Work: Freezer, ice maker

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nancy C.
12/2018
5.0
appliance repair
  + -1 more
Great service
Description of Work: Refrigerator repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$69

Zarina S.
12/2017
5.0
appliance repair
  + -1 more
Very satisfied
Description of Work: Repair my Whirlpool dryer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$123

John P.
10/2017
4.0
appliance repair
  + -1 more
OK. Dryer now works.
Description of Work: Clothes dryer wouldn't turn on

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Estelle S.
01/2007
5.0
appliance repair
  + -1 more
Mr. Preston responded within 1 day and diagnosed the noise problem with the Kenmore dishwasher. He ordered the new motor and returned within 48 hours to install the motor, then went to the basement to check our dryer. The drying time was increasing, and the lint filter was being overworked. He replaced a belt, cleaned all the lint out, and shortened the flexible tube to the outside to the correct length. He was very honest with us about our options on the dishwasher and the cost of the options. We were very satisfied with his work and will call him again and recommend him to friends and relatives.
Description of Work: They diagnosed a noise in the dishwasher and replaced a worn motor. They completed maintenance on the dryer, including replacing a belt and refitting the exhaust tubing leading to the outside.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$382

ANASTASIA B.
01/2007
5.0
appliance repair
  + -1 more
Brooke was very friendly and thorough. He was able to schedule us in quickly, and called before he arrived. Once here, he easily diagnosed the problem, gave us a VERY reasonable estimate and fixed the fridge. I would definitely recommend him for service, quality and price.
Description of Work: Replaced valve so the water and ice maker on our fridge would work again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

SUE P.
11/2006
5.0
appliance repair
  + -1 more
Brooke Preston, the owner, was very responsive to my need (on the day after Thanksgiving at that!) and was on time, handled the appliance carefully and thoroughly. Explained fully what he found and how to avoid the problem in the future.
Description of Work: Owner came to my house regarding a problem with my dryer. Thorough review of the appliance and vent - fount vent problem which was quickly remedied by an adjustment to a screen at the exit for the vent. Charged for service call time only.

Rating CategoryRating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Teresa P.
11/2006
5.0
appliance repair
  + -1 more
Brooke is wonderful. I trust him and his ability. His prices are comparable to other service repair organizations, but his customer service far exceeds expectations.
Description of Work: Brooke repaired my refrigerator. When I called him at 4:30 pm on a Monday, his response was, "Well, I probably can't get to you until about 6:00". True to his word, he was at my home within a couple of hours. He easily diagnosed the problem and began working. He had to order a part, but he returned the next day and completed the repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

GABRIELLE B.
10/2006
5.0
appliance repair
  + -1 more
This guy was fantastic. He helped us troubleshoot on the phone, which actually fixed half of the problem! He then came out to repair the oven, he quickly found the problem, then repaired it for a very reasonable price. We are delighted to not have ot buy a new oven and to be able to cook again! We will definitely hire him again if we need other appliances repaired. Unfortunately, he does not do electrical work, or we'd hire him for other work here!
Description of Work: Repaired broken electric oven/stove.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

MARIAN T.
08/2006
5.0
appliance repair
  + -1 more
He was prompt, polite, cleaned up, and helpful when asked for his experience and advice. I would definitely use him again. He was able to come the morning after I called, and gave me a 2 hour window of time and arrived within that time. Great service! I plan to use him again for other appliance repairs.
Description of Work: 17 year old dishwasher wouldn't work. Brooke came out and immediately diagnosed and fixed the problem. He advised me of the cost for a replacement pump, since it had become stuck and that's why it didn't work. He also advised me that with a machine that age, it might be better to look into getting a new machine. He said he has found that the least problem machine these days is Whirlpool. He does not sell machines, but will install if I buy a new one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$58.46

DAVID C S.
07/2006
5.0
appliance repair
  + -1 more
Excellent. Responsive, prompt, accurate diagnosis & successful repair.
Description of Work: Replaced motherboard on Sears double oven.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$339.84

SUSAN K.
07/2006
5.0
appliance repair
  + -1 more
This was my first time using Angie's List and my experience was excellent. We were very happy with the service from A-1 Appliance Repair.
Description of Work: Repaired the dryer and gave tips to prevent problem from recurring.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$97

STEVE T.
06/2006
5.0
appliance repair
  + -1 more
They were very professional. A-1 was prompt and explained all of the work, costs, and options. I would strongly recommend this firm.
Description of Work: They repaired a malfunctioning fan on the refrigerator compressor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$145.61

Laurie B.
05/2006
5.0
appliance repair
  + -1 more
Very positive. Called before arriving, and really tried to find problem. Only charged me for arrival, which I expect from any service man.
Description of Work: Was called for leak at washer cold water hose connection. Despite taking washer apart, could not find problem.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$53.32

TED & WENDY M.
01/2006
5.0
appliance repair
  + -1 more
Ron was very polite, professional, and courteous. He spent several minutes on the phone with me and never asked for a payment knowing that he had solved my problem for me without coming to my home. Although I have not met him in person, I will call him again if I have a future problem.
Description of Work: No work was performed. I called Ron regarding a problem with my dryer. After speaking to him for a few minutes over the phone, he was able to diagnosis my problem and make a suggestion to me. After doing as he suggested, my problem was solved and I wasn't charged anything at all.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

KATIE B.
12/2005
5.0
appliance repair
  + -1 more
THIS IS AN OWNER/OPERATED COMPANY; AND THE OWNER IS, WITHOUT QUESTION, THE MOST HONEST AND HIGHLY QUALIFIED REPAIR MAN I HAVE EVER DEALT WITH. IF YOU HIRE THIS COMPANY, YOU WILL NOT BE DISAPPOINTED. HE WAS FABULOUS.
Description of Work: He repaired a washer and a dryer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$86

Carol P.
10/2004
5.0
appliance repair
  + -1 more
I HAD SOME APPLIANCE REPAIR WORK DONE WITH THE COMPANY. HE WAS SENT OUT BY MY HOME WARRANTY COMPANY. I FOUND HIM TO BE COURTEOUS, KNOWLEDGEABLE. HE QUICKLY REPAIRED TWO HEATING ELEMENTS ON MY STOVE. HE ALSO LOOKED AT MY RANGE HOOD AND REASSURED ME THAT THERE WERE NO PROBLEMS WITH IT. I LIKE WHEN REPAIR PEOPLE DON'T TRY TO ROOK YOU INTO GETTING THINGS DONE SO THAT THEY CAN MAKE AN EASY BUCK. I AM NOT SURE OF HIS PRICES, BUT I BELIEVE HE'S PROBABLY COMPETITIVE. I WOULD DEFINITELY RECOMMEND HIM.
Description of Work: THE COMPANY REPAIRS APPLIANCES.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$45

Contact information

384 Brisbane Avenue, Westerville, OH 43081

http://www.myappliancemen.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 5:30 PM
Tuesday:
8:30 AM - 5:30 PM
Wednesday:
8:30 AM - 5:30 PM
Thursday:
8:30 AM - 5:30 PM
Friday:
8:30 AM - 5:30 PM
Saturday:
Closed

Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair,
Appliance Repair - Small,
Drain Cleaning,
Plumbing

FAQ

A 1 Appliance Repair is currently rated 4.9 overall out of 5.

Sunday: Closed

Monday: 8:30 AM - 5:30 PM

Tuesday: 8:30 AM - 5:30 PM

Wednesday: 8:30 AM - 5:30 PM

Thursday: 8:30 AM - 5:30 PM

Friday: 8:30 AM - 5:30 PM

Saturday: Closed

A 1 Appliance Repair accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, A 1 Appliance Repair does not offer free project estimates.
No, A 1 Appliance Repair does not offer eco-friendly accreditations.
No, A 1 Appliance Repair does not offer a senior discount.
No, A 1 Appliance Repair does not offer emergency services.
No, A 1 Appliance Repair does not offer warranties.
A 1 Appliance Repair offers the following services: Appliance repair & service.

Contact information

384 Brisbane Avenue, Westerville, OH 43081

http://www.myappliancemen.com

Service hours

Sunday:
Closed
Monday:
8:30 AM - 5:30 PM
Tuesday:
8:30 AM - 5:30 PM
Wednesday:
8:30 AM - 5:30 PM
Thursday:
8:30 AM - 5:30 PM
Friday:
8:30 AM - 5:30 PM
Saturday:
Closed