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JERICHO MOWER SERVICE

Lawn Mower & Power Tool Repair

About us

Jericho Mower Service wants your business!

Business highlights

20 years of trusted experience

Services we offer

Lawn mower repair and tune ups- pick up and delivery- chain saw chain and blade sharpening-welding-parts ( new and used) New and used equipment-tire repair -free estimates and tech advice-friendly service.We recycle used motor oil.

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

Check
Financing Available
MasterCard
Visa

Reviews

4.7131 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
5%
3
4%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.7
value
4.7
professionalism
4.7
responsiveness
4.8
punctuality
4.7
Showing 51-75 of 131 reviews

Cyndi C.
05/2013
5.0
lawn mower repair
  + -1 more
We are in the process of trying to put our home on the market and our mower quit working. Argh! I took it into Jericho this evening. First of all, traffic was awful and I realized that I was going to get there a couple of minutes late. Some people would close up anyhow but he did not. I told him the problem and what my husband had done to try to get it working. He immediately took a look at it and made some adjustments that fixed our lawn mower. And I was on my way! I can't tell you how grateful I am!
Description of Work: Our lawn mower wasn't working. He did something to it that got it to work!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Frederick B.
05/2013
5.0
lawn mower repair
  + -1 more
Found them on Angie's List. Called them to inquire about service on my non-working snow thrower. They gave an estimate. They were helpful, on time, on schedule wit the return. They spent time to explain how to properly maintain the snow thrower going forward.
Description of Work: Pickup snow thrower. Serviced the non-operating machine. Returned the machine. Instructed as to ongoing care of the thrower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

JOHN T.
04/2013
5.0
lawn mower repair
  + -1 more
Did a fine job. Ready when promised.
Description of Work: Tuned up self-propelled lawn mower.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

carol S.
04/2013
5.0
lawn mower repair
  + -1 more
Jericho repaired a push mower that had been sitting un-used for two years. They did an excellent job.
Description of Work: Push mower tune-up and repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christopher R.
04/2013
5.0
lawn mower repair
  + -1 more
I stopped in just before close with a mower that would not start. They took a quick look at it, replaced a spark plug and the mower was working again. I was very happy they were able to service the mower so close to closing time. I was also greatful I did not have to turn the mower in for service and wait a few weeks to get it back.
Description of Work: Spark plaug replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5

Tim J.
03/2013
5.0
lawn mower repair
  + -1 more
Great - they did the job in 1 day, also power washed my mower and wore brushed and repainted the mower handle that had become rusty. The mower looked like new again! They were much faster and at or below price of where I previously took my mower and gave the extra cleaning/painting service I was not expecting.
Description of Work: Mower tune-up, blade sharpening

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Cindy F.
03/2013
2.0
lawn mower repair
  + -1 more
They gave us a time they would arrive to pick up the mower. We made plans to be there, yet they showed up several HOURS later with no phone call informing us they would be late. They were days late returning the mower, but at least called to say "they were swamped and running behind". In the meantime, we had to hire a company to cut our grass twice! Once they returned the mower, it would not start. They came back for it and returned it a couple of days later in working condition.
Description of Work: Replaced plugs. Cleaned several parts and sharpened the blade on our riding mower. Changed the oil.

Rating CategoryRating out of 5
quality
2.0
value
5.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$300

Response from JERICHO MOWER SERVICE
We are not sure why we get these reviews almost a year later? All the details of a job can not be recalled in such a time period.Anyway the best we remember is that we have never meet this customer as the equipment was left out for us to pick up both times.So we are not sure how we could have been late? We sold this customer a used enigine with NO warrenty for $200.00 installed,on 3-26-2012.( which is in writing on thier invoice) However this engine failed mid April 2012 . We picked up the tractor and installed a different used engine at no cost to the customer. We fail to see the lack of good will or good service in this.At this time we are not really sure what more we could have done.We wish it did not take almost a year to hear about though.

jean H.
03/2013
3.0
lawn mower repair
  + -1 more
Did not use. quit asking.
Description of Work: did not use.
Rating CategoryRating out of 5

MELISSA R.
02/2013
2.0
lawn mower repair
  + -1 more
Jericho notified us that the snow blower needed a new carburetor and the total amount would now be approximately $225.00 instead of $59.00. We were already out the $59, which they didn't offer to return, and we debated spending the additional, but went ahead with the repairs. I think they gave a 60 or 90 day warranty on the repair. The winter of 2011/2012 was one of the warmest in years. We only had a couple of small snows that melted quickly and weren't deep enough to require a snow blower. I'm not sure my husband even used the snow shovel. Consequently the snow blower wasn't used during the warranty repair period. When we did get a significant enough snow in the winter of 2012/2013, the snow blower would not work again. It acted just like it had before the repair. My husband would try to start it, but it wouldn't run. It would sound like it was trying to start, but it wouldn't actually start; it would just die as soon as he let off the button. So, we were out over $225, the repair warranty period had expired, and we still had a snow blower that wouldn't operate when we needed it. If we had known this would be the result, we never would have purchased the original Big Deal or paid the extra for the repair.
Description of Work: We purchased a Big Deal for a snow blower tune-up for $59.00.

Rating CategoryRating out of 5
quality
1.0
value
2.0
responsiveness
3.0
punctuality
3.0

$225

Response from JERICHO MOWER SERVICE
The total invoice for this units repair was $222.00 Inv#4638.Which included the $59.00 Snow thrower tune up.Which was accounted for as a credit to the invoice ( not including sales tax) The customer paid us the difference.We would not offer to return the $59.00 since the service was preformed.The unit also needed other parts-which was estimated to them on 12-19-2011 and approved.This work was completed over two years ago.Local competitors offer a 30 day warrenty , we offer a 45 day warrenty. ( not two years?) However ,had the customer even called us we would have been glad to look at it with the common understanding of past winter/s warmth. We still will.

Kenneth S.
02/2013
5.0
lawn mower repair
  + -1 more
They did a good job! They came and picked it up, and did a good job tuning it up and getting it ready for the winter!
Description of Work: Snowblower tune-up/winterization.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Edgar L.
01/2013
5.0
lawn mower repair
  + -1 more
They did a good job. The mower worked like new when I got it back. They were conveniently located.
Description of Work: They did a mower service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Fred B.
01/2013
5.0
lawn mower repair
  + -1 more
I found them on Angie's List. They picked them up on Monday and returned them the following Monday. All mowers were cleaned and they did a nice job on them.
Description of Work: It was an annual service for 2 of my push mowers and a lawn tractor. They sharpened blades and replaced the oil.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$325

katie and jerry R.
12/2012
5.0
lawn mower repair
  + -1 more
no issues, super fast service, well-done!
Description of Work: purchased a tune up for our toro mower with angie's special...great service, right price, would use again

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

Lori Z.
12/2012
5.0
lawn mower repair
  + -1 more
Great work. The mower came back in great shape and very clean. Would definitely recommend.
Description of Work: Lawn mower tune-up purchased as an Angie's List Big Deal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

KATHY P.
12/2012
5.0
lawn mower repair
  + -1 more
Service was great and the folks at Jerico's were very friendly. I would definitely use them again and look forward to the next Angie's List deal.
Description of Work: I purchased the Angie's List deal in 2011 to have my walk-behind mower serviced - cleaned, blades sharpened, oil changed, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$70

David S.
11/2012
5.0
lawn mower repair
  + -1 more
Spoke with staff briefly before deciding to proceed, received assurances regarding the work. I transported the mower myself (as expected). Work completed in the time frame I'd agreed to. Only outstanding fee was the (state/county) sales tax. Mower worked fine (better than before), plus a missing part (to brace the handle) was provided at no cost.
Description of Work: Honda-branded mower, for routine cleaning/tuneup.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

tim V.
11/2012
1.0
lawn mower repair
  + -1 more
Tune up was done and lawnmower (Honda) was very hard to start. Took back to Jerico, Jerry said couldn't find anything wrong with mower, he had no problem starting? Brought home and still hard to start. I had several neighbors (much younger and stronger) try to start, they had as much dificulty as I did. I called American Honda and took mower to Honda East for second opinion which concurred there was a carburator problem. Took back to Jerico and they found other problems besides carburator.
Description of Work: Had a lawnmower tune up.

Rating CategoryRating out of 5
quality
1.0
value
5.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0

$59

Response from JERICHO MOWER SERVICE
This unit was tuned up 2/13/2012. At this time the mower was started several times with no issue.It was brought back in on 4/23/2012- We could not get the mower to fail to start at this time as customer stated.The customer started the unit here with no issue. It was brought back once again on 6/18/2012 at this time we found that the thermal choke device was working intermittantly.We gave the customer the price information to replace it.The customer chose not to fix it and gave us the unit.We would like to understand how Jericho Mower Service could have made this better and why we were not offered a chance to even know about the customers dis-satisfaction until now?

Joel S.
11/2012
5.0
lawn mower repair
  + -1 more
On my last mow of the year (hopefully), there was a big puff of black smoke from the mower engine, followed by oil dripping everywhere. The tube the dipstick goes in had cracked completely through. The repair shop I had previously used had gone out of business again so I turned to Angie's List and found Jericho nearby. Brought the mower in and they said they had the part in stock and could fix it within the week. It was due for a tune-up as well and they said they would not charge me labor for the repair if I did the tune-up too. It was completed in less than a week, they called me to tell me when it was done, and when I picked it up it looked brand new. It was so clean my son asked me if they had painted it! I especially like their convenient hours - they are open Saturdays until 3PM. I haven't priced a mower tune-up in awhile so I don't know how their price compares, but since I got the repair and tune up done for less than I was anticipating the repair to cost, I was satisfied with the price. I would definitely use them again.
Description of Work: Replaced cracked oil dipstick tube on walk-behind lawn mower, and performed mower tune-up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$115

Robert F.
11/2012
5.0
lawn mower repair
  + -1 more
Every thing was as promised----very professional !
Description of Work: Tune-up on lawnmower and leaf vacuum .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Ken E.
11/2012
5.0
lawn mower repair
  + -1 more
The whole experience was good. I dropped the mower off and since it was the off season; I was in no hurry. They had it done in a couple of weeks and called when complete.
Description of Work: changed oil, tuned up mower, sharpened blade, checked drive wheels of push mower

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$59

Torsten W.
10/2012
5.0
lawn mower repair
  + -1 more
My snowblower will be next!
Description of Work: Jericho Mower serviced my riding mower as well as my walk behind. Both were power washed and looked/performed like brand new.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Vivian L.
10/2012
5.0
lawn mower repair
  + -1 more
I called Jericho Mower service after I obtained their name off of Angie's list. Our mower had a flat rear tire. They were absolutely great. Our mower is older but still runs good however I was concerned if worth fixing. The gentleman I talked with said it was definitely worth fixing as the engine was in good shape. The tire could not be patched so they put on a used one and also a used wheel because the original could not be removed without damaging it. They put new blades on since our were bent and then cleaned the engine and mower so well the engine part looks new. It runs better then it has in a long time. I normally have it tuned up once a year but this was the first time I used this company and they did such a fantastic job I will use them for now on. I like the fact they will fix an older mower and not encourage you to replace. Also, they worked quickly so I could get the mower back since I still need it for more mowings before winter. They told me it is good to go for the rest of this season and next summer. Thank you again for such great service.
Description of Work: replaced rear wheel and tire (with a used one), tuned up mower, replaced bent mower blades, cleaned mower - this was a riding mower

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$305.98

bill L.
09/2012
5.0
lawn mower repair
  + -1 more
All three worked great over the summer. I thought I might have to junk the rototiller, but it starts on the first pull every time now.
Description of Work: Tuned up a lawn mower, rototiller and weed whacker

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

David R.
08/2012
4.0
lawn mower repair
  + -1 more
dropped off mower. Service completed in app. 10 days. Mower previously running rough - idling at inconsistent speeds.After service, ran smooth.
Description of Work: lawn mower tune-up, blade sharpening

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$50

David C.
07/2012
5.0
lawn mower repair
  + -1 more
Used an Angie's list deal. Took it in during the winter, so I really didn't need it in a hurry. Staff was friendly, work was good, and they called when they said it would be ready. I would use them again. Felt like the Angie's List deal was a good value for work performed.
Description of Work: Lawn mower tune up. Cleaned mower, oil change, sharpened blade, new spark plug, etc. Toro self-propelled walk behind mower was about 3 years old and had no work other than annual oil changes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

Contact information

8151 Regal Lane , West Chester, OH 45069

www.gotojericho.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 3:00 PM

Licensing

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Lawn Mower & Power Tool Repair

FAQ

JERICHO MOWER SERVICE is currently rated 4.7 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 6:00 PM

Tuesday: 9:00 AM - 6:00 PM

Wednesday: 9:00 AM - 6:00 PM

Thursday: 9:00 AM - 6:00 PM

Friday: 9:00 AM - 6:00 PM

Saturday: 9:00 AM - 3:00 PM

JERICHO MOWER SERVICE accepts the following forms of payment: Check,Financing Available,MasterCard,Visa
Yes, JERICHO MOWER SERVICE offers free project estimates.
No, JERICHO MOWER SERVICE does not offer eco-friendly accreditations.
No, JERICHO MOWER SERVICE does not offer a senior discount.
No, JERICHO MOWER SERVICE does not offer emergency services.
Yes, JERICHO MOWER SERVICE offers warranties.
JERICHO MOWER SERVICE offers the following services: Lawn mower repair and tune ups- pick up and delivery- chain saw chain and blade sharpening-welding-parts ( new and used) New and used equipment-tire repair -free estimates and tech advice-friendly service.We recycle used motor oil.

Contact information

8151 Regal Lane , West Chester, OH 45069

www.gotojericho.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 6:00 PM
Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 3:00 PM