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Burlew's Restoration & Carpet Cleaning

Carpet Cleaning, Oriental Rug Cleaning, Floor Cleaning and Waxing,

About us

Additional phone - (513) 289-6675. Additional DBAs - Burlew's Hamilton Carpet Cleaning, Burlew's Restoration & Carpet Cleaning, Burlew's Service Specialists. Award wining.

Business highlights

40 years of trusted experience

Services we offer

Carpets cleaning, oriental rugs cleaning, upholstery cleaning and tile floors, water damage restoration & mold testing.

Amenities

Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

5.0154 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
1%
3
1%
2
1%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.7
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 26-50 of 154 reviews

Debbie P.
07/2014
5.0
carpet cleaners
  + -1 more
Mark and Jason did a wonderful job! Very professional and courteous. I will definitely use Burlews again!
Description of Work: Cleaned sofa, chair and carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Susan S.
04/2014
5.0
carpet cleaners
  + -1 more
I really had little hope for this rug and was actually thinking of pitching it. Burlew's brought it to my home and I could not believe my eyes! There wasn't a trace of the urine/fecal stains anywhere! It was truly amazing. Bob Burlew and staff are magicians!
Description of Work: They were tasked with cleaning a very large custom white rug that had numerous, many -years- old pet stains. They took the rug to their facility to clean and since I had next to no hope that it could be redeemed, I told them there was no hurry.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

ELAINE S.
04/2014
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
This rug was custom made for my living room over 10 years ago. I've had it cleaned by another service several times. Spots and soil would reappear over time, leading me to think it was never thoroughly cleaned, especially where there was a pet stain. The back of the rug had rings from the earlier cleanings. I was considering replacing it, but there is no wear and it is perfect for the room, so I decided to give it another try with a different service. Mr. Burlew, the owner himself, came to give me the estimate. He told me his business is family run, and he is very attentive to quality. He explained the cleaning process and told me the rug would be cleaned front and back. When the rug came back, it looked great . . . both sides! It has been down for a couple of months now, and I see no soil spots resurfacing. The price was better than the previous service, but more importantly, the rug is a beautiful focal point again.
Description of Work: Cleaned my white wool living room area rug.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

LYNN F.
04/2014
5.0
carpet cleaners
  + -1 more
They've always done an excellent job. I trust them and they always call back quickly. It's a smaller company so it's usually the same two guys that come out. I would refer them, as they were referred to me. Very nice guys and do excellent work. If you're not happy or still have smells, they are always ready to come back to retreat. Great guys.
Description of Work: They come out to clean my carpet. They've been cleaning my carpets for about the last two years.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dovie M.
04/2014
5.0
carpet cleaners, floor cleaning
  + 0 more
It was great! They were punctual, courteous and quick.
Description of Work: Cleaned the carpet in my home. Three bedrooms, hallways that included deep cleaning and stain removal.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Diana S.
03/2014
5.0
carpet cleaners
  + -1 more
I was very pleased with the professionalism and carpet cleaning job that Burlews performed. I will surely call them again!
Description of Work: Carpet cleaning service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Siobhan B.
01/2014
5.0
carpet cleaners
  + -1 more
I have had Burlew's before and they did an excellent job then; this time was no different. They cleaned by kitchen ceramic tile floor, including the grout - came out beautifully. I also had them clean some carpet. I like the fact that they charge by the square foot and not by the room, so I am able to ask them to clean just part of a room (for example, the dining room carpet right near the kitchen door is always in need of cleaning while the far end of this room remains spotless - no cleaning needed.)
Description of Work: I used Burlew's Restoration & Carpet Cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joanie T.
12/2013
5.0
carpet cleaners
  + -1 more
We have used Burlew's numerous times in the past 4 years, and have always been happy with their work. The men who do the work are pleasant and professional, and the work has been great. This most recent time, however, was fantastic. Bob has new equipment on his truck, and the cleaning was phenomenal. I am so happy I found and continue to use Burlew's. Great job!
Description of Work: Burlew's cleaned the wall-to-wall carpet in 5 rooms, 1 hallway, and a set of stairs. Date of service is approximate.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Mike W.
12/2013
5.0
carpet cleaners
  + -1 more
Bob Burlew and his crew stretched and cleaned our living room carpet just before we put our house on the market. They did an amazing job of making my carpet look like new. A few spots appeared the next morning, and Bob had said that this occasionally happens with the type of carpet I have. The carpet was cleaned for the first time on a Friday morning, then I called Bob on Saturday to ask if they could come out again to go over the spots that had appeared. He called me back right away and asked when I needed it to be done, having remembered that our house was going to be listed soon. He fit me in first thing Monday morning so that the carpet looked nice for the photos we were having taken that afternoon. I highly recommend using Burlew's - great results, great people, great price! We will definitely use them again!
Description of Work: Stretched and cleaned living room carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Patricia T.
10/2013
5.0
carpet cleaners
  + -1 more
These people are fabulous! They removed all cat urine smell and stain and performed a wonderful overall cleaning. They even removed some chemical solvent dried in one area that I had no expectation of them removing. Finally, they did minor edge repairs that I did not ask them to perform. All of these services were done for the originally quoted price. My only regret was that I took so long to write this review.
Description of Work: Cleaned a cat urine soiled wool area carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Fred L.
09/2013
5.0
carpet cleaners
  + -1 more
Giving Burlew's an "A" in all of the categories listed in this review was done without hesitation. The Burlew servicemen arrived promptly, with a smile on their face, ready to work! The servicemen displayed a high level of professionalism, including a very cooperative attitude. They repeatedly attacked the "toughest" areas until they were clean to our mutual satisfaction. When they had finished, the carpet (which is approximatly ten years old) looked great! We highly recommend Burlew's.
Description of Work: Cleaned all carpets on the main floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$163

ERIC G.
09/2013
5.0
carpet cleaners
  + -1 more
They arrived when promised and carefully moved the furniture in order to place the rugs. When we noticed that two of the rugs had to be switched, they happily made the change. We have used them several times in the past and will continue to do so in the future.
Description of Work: We in the process of moving, so they picked up 3 rugs at our old house and delivered them to our new house when they were cleaned.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Barbara B.
09/2013
5.0
carpet cleaners
  + -1 more
The technicians arrived promptly and were extremely professional and courteous. The carpets look great.
Description of Work: Burlew's cleaned the carpets in my master bedroom, family room, hallway and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Karen N.
08/2013
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
I delivered the rug. This gentleman seems to clean the rugs by hand -- laying them out and going over them. He was very helpful with helping me choose a pad to put under the rug.
Description of Work: Cleaned a large oriental rug and sold me a pad to place under it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Ann A.
06/2013
5.0
carpet cleaners, floor cleaning
  + 0 more
We were considering replacing the carpet, but after they cleaned, there was no need! This is the second time we have used them and love their work.
Description of Work: Cleaned two flights of stairs, four bedrooms, one hallway and 3 landing areas by the steps.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$243.19

RALPH D.
06/2013
5.0
carpet cleaners
  + -1 more
Arrived on time, spent 2-3 hr in cleaning, removed tough stains, carpet looked great
Description of Work: Clean downstairs family room, steps, living room, den, master bedroom

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Colin S.
05/2013
5.0
carpet cleaners
  + -1 more
Excellent service. Got out some stains that the major steamer had left behind several times; minimal moisture left in carpet, dried in hours.
Description of Work: Cleaned carpets on bottom floor.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Virginia C.
05/2013
5.0
Bob Burlew is very good at his job. He was able to clean all of the carpets in my house that needed it. He has helped me in the past with water problems that required restoration. He is a jack of all trades. He is wonderful with all of my carpet needs and I would highly recommend him.
Description of Work: Carpet Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Marta H.
04/2013
5.0
carpet installation
  + -1 more
Mr. Burlew and his team were helpful, thoughtful and very respectful of us and our heirloom carpet. We couldn't have had a better experience.
Description of Work: This company collected, then delivered and put in place a beautifully cleaned, very large, Persian carpet. In addition we purchased carpet pad cut specifically to our carpet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Greg A.
02/2013
5.0
carpet cleaners
  + -1 more
Totally satisfactory experience: prompt, courteous, thorough.
Description of Work: Cleaned carpet and furniture.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

MARTHA L.
11/2012
5.0
oriental rug cleaning
  + -1 more
The representative was very punctual in arriving at our home to pick up our 9 oriental rugs. The rugs were cleaned at their facility and were delivered to us in a very reasonable time. The representative was very pleasant and efficiently answered all of our questions about care of our rugs. He unwrapped the rugs and laid them down for us as well. The rugs look fantastic! They really do a thorough job of cleaning. We highly recommend Burlew's Carpet Cleaning and will definitely use them again. We will be calling them soon to clean our upholstery.
Description of Work: Burlew's Carpet Cleaning picked up, cleaned, delivered and laid down 9 oriental rugs for us.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$321

Marcia O.
11/2012
5.0
carpet cleaners
  + -1 more
They did a great job. I cannot say enough about them. They repaired one of my carpets at no extra charge. They are the best I have ever had.
Description of Work: He cleaned my carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$199

Jason B.
10/2012
5.0
carpet cleaners
  + -1 more
I found mold on my basement carpet. He came that day and placed a drying fan. He came the next week to repair and clean carpet. I also had him clean upstairs carpet and a couch and chair.
Description of Work: Repaired carpet and cleaned carpet in basement where mold/water had been. Not only did he clean, he replaced tacking, and replaced carpet pad. He was so nice, and responsive. The carpet cleaning crew were great, very professional. Would use again!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$680

Melissa C.
09/2012
5.0
carpet cleaners
  + -1 more
I had a great experience with Burlew's! Techs were professional, prompt, and informative. My rugs and furniture looked like new.
Description of Work: Rugs and upholstery cleaned

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

GABE & PATTI R.
09/2012
5.0
carpet cleaners
  + -1 more
They were fair priced. They were courteous, on time and did an excellent job.
Description of Work: They cleaned my area rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

9693 Pam Ct, West Chester, OH 45069

www.burlews.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 AM
Tuesday:
9:00 AM - 5:00 AM
Wednesday:
9:00 AM - 5:00 AM
Thursday:
9:00 AM - 5:00 AM
Friday:
9:00 AM - 5:00 AM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Oriental Rug Cleaning,
Floor Cleaning and Waxing,
Upholstery Cleaning,
Carpet Sales and Installation,
Mold Testing & Remediation,
Water & Smoke Damage,
Ceramic Tile

FAQ

Burlew's Restoration & Carpet Cleaning is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 AM

Tuesday: 9:00 AM - 5:00 AM

Wednesday: 9:00 AM - 5:00 AM

Thursday: 9:00 AM - 5:00 AM

Friday: 9:00 AM - 5:00 AM

Saturday: Closed

Burlew's Restoration & Carpet Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Burlew's Restoration & Carpet Cleaning does not offer free project estimates.
No, Burlew's Restoration & Carpet Cleaning does not offer eco-friendly accreditations.
No, Burlew's Restoration & Carpet Cleaning does not offer a senior discount.
No, Burlew's Restoration & Carpet Cleaning does not offer emergency services.
Yes, Burlew's Restoration & Carpet Cleaning offers warranties.
Burlew's Restoration & Carpet Cleaning offers the following services: Carpets cleaning, oriental rugs cleaning, upholstery cleaning and tile floors, water damage restoration & mold testing.

Contact information

9693 Pam Ct, West Chester, OH 45069

www.burlews.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 AM
Tuesday:
9:00 AM - 5:00 AM
Wednesday:
9:00 AM - 5:00 AM
Thursday:
9:00 AM - 5:00 AM
Friday:
9:00 AM - 5:00 AM
Saturday:
Closed