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Burlew's Restoration & Carpet Cleaning

Carpet Cleaning, Oriental Rug Cleaning, Floor Cleaning and Waxing,

About us

Additional phone - (513) 289-6675. Additional DBAs - Burlew's Hamilton Carpet Cleaning, Burlew's Restoration & Carpet Cleaning, Burlew's Service Specialists. Award wining.

Business highlights

40 years of trusted experience

Services we offer

Carpets cleaning, oriental rugs cleaning, upholstery cleaning and tile floors, water damage restoration & mold testing.

Amenities

Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

5.0154 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
97%
4
1%
3
1%
2
1%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
4.7
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 126-150 of 154 reviews

BILL K.
11/2018
5.0
carpet cleaners
  + -1 more
Wonderful.
Description of Work: About 2000 sq ft of carpeting, and several area rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Randy W.
11/2017
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Very well. All good. Recommended.
Description of Work: We had a rug cleaned. They came and picked it up, took it to their shop, cleaned it and returned it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Stephen P.
10/2017
5.0
carpet cleaners
  + -1 more
Could not ask for more.
Description of Work: Carpet cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Ron P.
08/2016
5.0
carpet cleaners
  + -1 more
GREAT RESULTS
Description of Work: carpet cleaned In 2 rooms

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Trish S.
04/2016
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They got a stain out of my new carpet that I had about given up on. They were polite, on time, done when they said they would be and are making me 2 mats to protect the area of carpet where we sit. The fee for this was nominal. They were referred by Simply Floors and I would recommend them to everyone.
Rating CategoryRating out of 5
Yes, I recommend this pro

William P.
03/2016
5.0
carpet cleaners, carpet installation
  + 0 more
unknown
Description of Work: Carpeting was first steam cleaned and then stretched in some areas. The work crew was efficient and knowledgeable. They did a great job. We will certainly use them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Lynn T.
12/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: They have cleaned our carpets for years.
Rating CategoryRating out of 5
Yes, I recommend this pro

PEG C.
10/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Marina R.
10/2015
5.0
oriental rug cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Greg A.
10/2015
5.0
carpet cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Brenda L.
03/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: In 2007, we had a backed up French drain that flooded our basement with 4 inches of water during a heavy rain. Our insurance company recommended Burlew's Restoration and Carpet. Mr Burlew and I believe his son came shortly after we called. They quickly found the sewer drain that had been carpetrd over, removed unpacked boxes from our move,suctioned out the water, removed the rug and set up ample large dehumidifiers. They even managed to save 5 particle board book cases and a desk as well as several good pieces of furniture with their quick action and thorough care of our possessions. They even told me what to do about any temaining water marks on the furniture! I was impressed and would recommend them to anyone. I have not needed there services since, but would gladly call them again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7

Stephen P.
03/2015
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: These guys know what they are doing. The value of the service is excellent because they know the work and do it at a very expert level. I have known the company for years and they have never let me down. The company and the people are trustworthy and give great service!! | |They came on time, set up, performed the work, were courteous, made recommendations and got in an out with as little disruption as possible. They came on one of the coldest days of the year and did an outstanding job for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$375

Marcia L.
10/2014
5.0
carpet installation, carpet cleaners
  + 0 more
unknown
Description of Work: Whole house was done and the crew was excellent! They did a thorough job and my carpets looked awesome when they were done. A week later and they look as good as they did right after the cleaning. I have had other carpet cleaners in the past and they looked good when they left, but dried looking not too good. Burlews cleaning lasts and I will use them for all my future cleanings.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

Kathy and Mike H.
08/2014
5.0
carpet cleaners
  + -1 more
Very good
Description of Work: Cleaned carpets and removed tough stains

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Michele F.
06/2014
5.0
carpet cleaners
  + -1 more
unknown
Description of Work: Nice job

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Sandy S.
05/2013
4.0
carpet cleaners
  + -1 more
unknown
Description of Work: I can't say enough about how wonderful my carpet turned out!! We have the original carpet from when we built our home 9 yrs ago. There was a long stain (black) and it is completely gone!! I was about to replace the carpet but had heard wonderful things about Burlew's, so I thought I would give them a try. Thank goodness I did....saved me a lot of money!! Also, would love to thank Torian and Jason personally for going above and beyond. They helped us move a piece of furniture that was upstairs, not even in a room they cleaned, that my husband and I alone could not!! I will never let anyone else touch my carpets or upholstery! Keep up the great work, you've got a customer for life!! Thnx :-)
Rating CategoryRating out of 5
Yes, I recommend this pro

MOLLY F.
01/2013
5.0
oriental rug cleaning
  + -1 more
see above
Description of Work: I had a wool rug 8'x10' that had animal stains from 2 cats and a german shepard. They not only cleaned it like new but also the pile was fluffed. I had bed bugs at the time and they sprayed the rug before transporting and wrapped in plastic. I asked if they could keep the rug till the bed bug problm was resolved. They kept the rug and called back in 3 weeks to see if I was ready for a clean delivery. They were polite, professional, courteous and did a fantastic job. I will definitely use them in the future. Also, I had a small door rug that matched and was not charged extra for it. They also will provide new backing for the rug when placed if requested. Marvelous service and people.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Lynda W.
12/2011
3.0
carpet cleaners
  + -1 more
Very poorly
Description of Work: Had the whole house carpet cleaned immediately after closing. They had complete unobstructed access to the home since it was totally vacant; no furniture, boxes or any thing was in there. There were some obvious stains in the carpet that they made no attempt to treat and remove. There were stains on the edges by the baseboards again no attempt was made to treat or make sure they were removed. It took two months for the bill to arrive I am still not sure why and when it did I was amazed at the price charged. I could have purcheased and had new carpet installed in my basement for the price it cost for a subpar cleaning. I would not reccommend this company to anyone in the future and I am truly surprised that the reviews have been what they are. Maybe I had a bad cleaning team I don't know but I will certainly try a different company in the future.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$1,000

Ginny P.
10/2008
5.0
carpet cleaners
  + -1 more
We were very pleased and the carpets look great.
Description of Work: They cleaned our carpets and put down Scotch Guard in two rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Catherine B.
10/2008
5.0
carpet cleaners
  + -1 more
Great! Bob is professional, knowledgeable and speedy. He did a great job cleaning up the spots and I felt completely comfortable with him in my house. He gave me advice prior to the job on how to pre-clean without doing anything that would void my warranty as well, which I really appreciate. Will use him on all of my steam cleaning needs in the future.
Description of Work: Spot cleaning four stains in tan Berber carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Lori S.
09/2008
5.0
carpet cleaners
  + -1 more
Bob Burlew did the carpet cleaning of stairs and 2 additional rooms. He spent a lot of time making sure any spots were removed. The steps had not been cleaned in 4 years. The carpet on the steps now looks like new. I was very comfortable having Bob in my home and he was extremely professional. I will use his services again and will recommend him to friends.
Description of Work: Burlew's cleaned carpet on stairs and in 2 rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Deborah M.
08/2008
5.0
carpet cleaners
  + -1 more
Bob was very accommodating in scheduling appointments. I wanted him to stretch and clean carpets in my new home before moving in. I had to cancel and reschedule twice due to issues with the closing date on the house. He came out very early the morning of the move to stretch the carpets before the movers came. He was able to clean the carpets the next day. He and his employees were trustworthy and professional. I will use Burlew's carpet cleaning service in the future.
Description of Work: Bob stretched carpets in 4 rooms plus hallway upstairs and part of the basement. All carpets in the house were cleaned.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

ERIC G.
08/2008
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
Good experience! Staff was pleasant and called when they determined they were going to be late arriving. Would use again.
Description of Work: I had 4 area rugs cleaned. Two large orientals, one medium size oriental and one small. They picked up the rugs, cleaned both sides, and returned the rugs and put back in place. Many of the other companies I called who said they cleaned area rugs only cleaned the top not both sides.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Diane L.
10/2007
5.0
carpet cleaners
  + -1 more
Easily made appointment on 1st phone call. Workmen arrived on time and worked efficiently. Workmen seemed to sincerely want me to be satisfied with their results. The lighting is bad in one of the rooms they worked in and they offered to come back if I saw any spots they had missed. They cleaned up after themselves.
Description of Work: Cleaned carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$320

JIM H.
08/2007
5.0
carpet cleaners, floor cleaning
  + 0 more
Always outstanding and recommend him to a friend and she used them as well.
Description of Work: He cleaned my carpet on the first floor.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Contact information

9693 Pam Ct, West Chester, OH 45069

www.burlews.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 AM
Tuesday:
9:00 AM - 5:00 AM
Wednesday:
9:00 AM - 5:00 AM
Thursday:
9:00 AM - 5:00 AM
Friday:
9:00 AM - 5:00 AM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Oriental Rug Cleaning,
Floor Cleaning and Waxing,
Upholstery Cleaning,
Carpet Sales and Installation,
Mold Testing & Remediation,
Water & Smoke Damage,
Ceramic Tile

FAQ

Burlew's Restoration & Carpet Cleaning is currently rated 5 overall out of 5.

Sunday: Closed

Monday: 9:00 AM - 5:00 AM

Tuesday: 9:00 AM - 5:00 AM

Wednesday: 9:00 AM - 5:00 AM

Thursday: 9:00 AM - 5:00 AM

Friday: 9:00 AM - 5:00 AM

Saturday: Closed

Burlew's Restoration & Carpet Cleaning accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Burlew's Restoration & Carpet Cleaning does not offer free project estimates.
No, Burlew's Restoration & Carpet Cleaning does not offer eco-friendly accreditations.
No, Burlew's Restoration & Carpet Cleaning does not offer a senior discount.
No, Burlew's Restoration & Carpet Cleaning does not offer emergency services.
Yes, Burlew's Restoration & Carpet Cleaning offers warranties.
Burlew's Restoration & Carpet Cleaning offers the following services: Carpets cleaning, oriental rugs cleaning, upholstery cleaning and tile floors, water damage restoration & mold testing.

Contact information

9693 Pam Ct, West Chester, OH 45069

www.burlews.com

Service hours

Sunday:
Closed
Monday:
9:00 AM - 5:00 AM
Tuesday:
9:00 AM - 5:00 AM
Wednesday:
9:00 AM - 5:00 AM
Thursday:
9:00 AM - 5:00 AM
Friday:
9:00 AM - 5:00 AM
Saturday:
Closed