Beck Electric, Generators & Plumbing

DO NOT BELIEVE THE REVIEWS!!! Purchased a generator and service plan. Twice in the first year I had issues with the wifi modules, twice I had to call their office. Customer service is AWFUL, once you do get a person, you get to speak with Lucy or Carolyn. All they know how to say is "we need to charge you an extra 160$" to fix our issue". Not sure whose running this place, but now I have to find a different service provider because they install and then basically walk away. Josh Beck probably isn't a real person. This company may be out of China.

I I was very pleased with their finished product

Great service and knowledgeable electrician. Expensive

Plumber who came out had good customer service. Solved one leak and gave me two possibilities for the second one.

Estimate was 614.00 for 6 outlets. Job done it came to 694.00. I will not rehire them again!

Too Expensive!!!!!!

They were very good.

Yes. Todd came and he did a great job of fixing my broken water pipe that had broken under my deck during winter. He went right in with all the cob webs and got the job done in no time at all. He was very knowledgeable, friendly and explained everything. I would surely have them back for any other plumbing or electrical needs i need done.

Worked with Beck for almost 4 years now. They rewired an entire house, installed a new generator system, ran electric underground to a separate building, and ran telephone wires. Clearly, we had a good working relationship. They had a few stumbles out of the gate with quality, but I worked with the owner to try and get by them. Now, three years later, after installing my whole house generator, they refuse to service it. Josh will flat out not talk to me. The office called me a couple of months ago and asked what they could do for me to remove the low social media ratings I did, and I told them that they needed to decide what they needed to do. They did nothing and now have informed me that they will not service my generator⠦⠦.AFTER having set up appointments to do so and been a no-show for both of them. Iâ m sure they work out well for some people but hold their feet to the fire and they wonâ t like it.

The team from Becks had our generator installed - up and running in 4 1/2 hrs. The service manager, Kyle Thorne came out to do a final inspection and it was perfect.

Adam RUEGG with BECH Electric came out same day as my scheduled appointment was, in 13 degree weather, asked what I needed done to have electric to use at my address to use wirh a 20'FT. X 10'FT. Awning that had a volted motor to open and close, that needed proper electric installs outdoors, got new indoor outlet, wiring, so, he worked same time appointment was,sameDay, did very well, total, full, complete Satisfaction, no regrets, I am really pleased wirh his expert experience, and doing work in 13 degree weather,with ice, snow, wind, same time as the appointment was, same day. He did everything perfectly, and I can be able, now, to use electric motor& remote with my installed house awning now, to open& close awning, whenever I desire, for perfect amts. of Shade. Nancy Burkholder, 2818 ELK DR., DENNISON, OHIO 44621, MY ph....330-243-7128. Thanks! So Pleased with Adam Ruegg's abilities at Work.!! I would recommend him to others for all of your electricity needs anytime, whatever you need done electricial. Great job, & Very Well done too.,-'ADAM RUEGG, works for BECK ELECTRIC. Has Very Remarkable Electric know how.

Professional, technically proficient, respectful, timely

Professional, quick clean work.

they charged my credit card more than the agreed price after I caught this they refunded $399 - which was everything except a $99 charge for coming to my house which I had assumed was the minimum charge for the house call - not an additional charge

Outstanding professional company to deal with from every aspect. No high pressure salesman, delivered on every promise, returned calls, outstanding installation crew. Couldnâ t have had a better experience!

Very pleasant service representatives.

Very friendly and professional

Outlet stopped working, found it was just the GFCI button. But the breaker did have too many outlets depending on it, so they separated one for us and installed a new breaker. They also identified an area outside that wasn’t sealed properly anymore and was allowing water from outside and into the fuse box. They fixed that too. Totally replaced the outside wiring that feeds into the meter and then into the house in like 1 hour! Lastly they installed a new ceiling fan we bought and identified a bad leak for their plumbers to come fix. (Old house) They were beyond professional and clean WHILE they worked. Also cleaned up after themselves. Fairly priced. Five stars 10 stars all the stars. :)

Logan was professional, thorough, and completed quality work. We are pleased.

5

Showed up on time. Quick and easy repair

The electrician was very professional and up front about everything he was seeing and the difficulty to fix the issues.

Great sales team......gave me all of the information requested. The installation went without any issues. Once installed they went over the instructions. Since September 2020, the generator kicked on for 13 hours in December and a couple of times for three hours each. Well worth every penny!

On time and serviced my generator. Also replaced the battery. Service was good so I scheduled a yearly service appointment.

I used Beck for quite a few things in a house and apartment I purchased this spring. Easily spent $15k-$20K with them. New generator, wiring updates, phone line installation, ceiling fan installations. They were out here close to 10 times. Lots of positive experiences. Some minor issues early on that Josh made allowances for which was much appreciated, but some negative ones that were sent to Josh via email to which he has decided to not respond. The good -Installation and wiring is largely professional. -Staff is polite -Josh pretty responsive -Office staff is great to deal with Struggles -Left gate open, letting dogs out to roam for hours, no apology acknowledgement. -Generator breaker box looks like a beaver chewed it, no offer to fix -Trim on house not re-secured properly when installing phone lines -No show/no call for appointment -$150 travel charge every time that is not credited to work done (I live close to the office not sure how that $150 is justified) -Cross wired a switch box that was a fire hazard. I dont want to hammer Josh too hard here, as he has done some good work and made efforts to fix mistakes, but I really work to support small businesses and when the owner shuts me down, declines to respond to my concerns when I call him, he creates a frustrated customer. See attached pictures of new breaker box issue and trim issue.