The Beard Group Ltd

The owner from The Beard Group Ltd showed up like he promised and was professional.

I enlisted the services of the Beard Group in October of 2012, to address five full pages of issues identified by the city inspector that we needed to take care of in order to be in compliance. Some of the issues were more cosmetic but others were quite substantial. As I live in a different state, 360 miles from where my mother resided, I needed to entrust my mom's home to them while they worked and needed to be able to have confidence in them to get the work done. These fellows were great to work with. They kept in regular touch with me during the times when I could not be present there; they did their best to keep the costs down while ensuring that the jobs got done properly. They had a good working relationship with the city inspection office and were able to get clarification directly from the inspector when they had questions about some of the items on the list. Their subcontractors also did their jobs efficiently and in good time. The entire job took longer than any of us had hoped mostly because there were times when they could not proceed until I had the opportunity to get there to clean out things. Some of the exterior work was also delayed simply because of weather conditions, but once the temperatures were high enough, and once I gave them the go-ahead, they were right back to work. The reason for my assigning them a B grade for quality is simply reflective of the fact that I asked them to do what was minimally necessary for compliance; it has nothing to do with what they are capable of! Where I needed them to do a great job, they did! The work included interior painting, drywalling, removing wall papers, replacing electrical outlets, installing smoke alarms, replacing windows in the basement, replacing an asphalt garage floor with a concrete floor, replacing and repainting exterior fascia, cutting back foliage, just to name some of it. The Beards were always professional, very responsive, flexible, and helpful; I would use them again without hesitation were I living in that area and I recommend them without hesitation.

Discovered a few problems (rot, moisture) upon tearing up the floor. Company repaired what was immediately needed and returned later to finish up work related to outside moisture getting in (flashed intersection of porch floor and siding - including two courses of new cedar shingles). Floor (like most in Cleveland Heights) looked like a sine wave, but the finished tile looks great with no noticable lippage. Quality is top notch as usual. Any concerns were dealt with prompty and Chris and Jason ensured that we were happy down to the last detail. The company is very busy, so flexibility (especially for smaller jobs) is necessary - but rewarded with excellent quality and service. Very pleased with the end result, as per usual.

I was very very excited to work with the beard group. I had a long list of projects and I thought having one place to call for everything would be great. I contacted them and they responded promptly. Jason came over within a week and while there his brother joined him. I gave them a detailed list of the things I wanted done. We went through the house. Jason sent me an estimate to which I responded with some corrections. The plan was as people came off other jobs they would come and start on my jobs. A few weeks went by and nothing. I contacted Jason and gave him a list of must do and finally got some things started. Then a few weeks would go by and I had to contact him and push to get more jobs taken care of. One project took a while to get started and that was completely my responsibility because I did not get the vanity and top for a while but getting most things done was like pulling teeth and over half of the things on my list were not done. The run down on the jobs and quality Was to take broken storm window and replace glass. They took it and never replaced the glass and now deny having ever had it. I suspect they threw it away. Now I have to have someone make me a new one. Was to refinish a wooden storm that had rain damage. They took the door. A year later I had to contact Jason. Took two emails but finally they returned it having done nothing to it. Fixed a leak in a shower but when I checked the work had created a different leak that would have been very pricey to fix. It happens in old houses but would prefer not to discover on my own. Had very slow tub. Suggested they clean the trap which they did. Left the trash that was behind the radiator they had to remove and just left it in my sons room. I assume they cleaned the trap but the tub is not faster. Removed and replaced a bathroom vanity. Did a nice job but failed to mention that when they took out the old vanity it exposed broken tiles. The backsplash did not go up high enough to cover the tiles and the mirror did not come down far enough. So there I was with a hole in my wall. Would have thought they would have mentioned it. I had to figure out how to put in some tiles to cover it up. Tihis would have been far easier if it was done before the vanity was replaced. It also would have been nice for me not to discover it on my own. Did not do a good job cleaning up afterwards. Was supposed to fix short in track lighting and a ceiling light. I came home to electrical tape on the track and the ceiling light left out. They had trouble "out sourcing". While I appreciated not having to pay for them to find the parts it would have been nice to get a call instead of coming home to half completed work. Some positives. Good choice of toilets, replaced nicely but wish I wasn't finding metal rods that came with it around them house. Great recommendation on the glass bricks and nice job replacing. Rebuilt kitchen faucet and works well. Had an emergency with water coming fpdown my ceiling. Emailed Jason and got a rapid reply. They came out next day and pulled down ceiling and were able to confirm it was not a burst pipe. Fixed ceiling at a later date. I think if you had one big remodel they might be good or if you had a single job they might be good, but over all I don't think they were particularly interested in doing my work. I thought with the long a detailed list they would be able to just work thru them but for me it was too much pushing to get stuff done. I ended up doing many things myself and still have others not yet done. disappointing.

The job was for a renovation of our condominium. There was work done in every room, including two baths, the kitchen, the bedroom, den, and living room. Much of this was messy, and living in the space through this was a bit challenging. They did a good job of coordinating their work with mine, and with other tradespeople involved. All of the work was completed on time, and the job came in on budget even with some changes along the way. Most of the work was first class; some less so, but was corrected when brought to their attention. All of the craftspeople were easy to work with, and I believe all were committed to pleasing their client (we are very fussy). The work took several months to complete, and because I was doing some of the finish work and painting, the remodeling wasn't completed until the end of 2012 - beginning of 2013. The end result was what we wanted, and we were very pleased. This was the first time we ever hired a company to do this amount of work, and so I have no previous experience to compare. My only criticism, and it's small, is at times I felt a bit rushed. That said, the overall experience was very good, and I wouldn't hesitate to use them again.

Excellent service. Repair work looks great. Also repaired bi-fold door. Took his time and repaired correctly. To date no issues.

went well, a little expensive but excelent work!

It went well, they are wonderful. They were always on time, very helpful, and trustworthy.

Jason Beard was very responsive. His company would not have been able to start before September so we chose another company.

I liked them just fine, I just happened to like another company more and the other company had been recommended by people I know.

They give pretty detailed walk through of their work. He gave a detailed quote and he worked pretty efficiently with our insurance companies to make sure we got it, he filled the insurance claims. And his actual work and craftsmanship was was very thorough. Overall, his level and completeness of the job was great.

There are times when Thank You just can't express the deep gratitude. The Beard Group had renovated my kitchen and several other projects in our house a year ago. Then, our home was significantly damaged by the Hurricane (Superstorm). There is nothing more frightening than a lot water rushing into your house - coming through the roof and ceiling of multiple rooms, and dripping through the walls and pouring out light fixtures! The rain went on for days and to make matters worse, all the roofers in town were inundated with emergency calls and not calling back. On the night of the hurricane, Chris and Jason Beard and their crew came to our rescue - doing everything to try to secure the place, disconnecting electricals, re-routing the pouring water, and even climbing up 30 feet at night during the storm to try to put a temporary patch on the roof - when no one else would (I must have called a 2 dozen roofing companies). Well, fast forward 4 months later, our house is a now a secure and beautiful home. The Beard Group made all the repairs and renovation, a new bathroom and not to mention putting back together every detail of our dream kitchen renovated one year earlier. The message I want to convey is that there are many renovation companies but few are gems like The Beard Group. Yes their craftsmanship is top-notched, and their punctuality is exact, but their service can only be described as extraordinary. If you ever have to go through repair from natural disasters, feeling whole again is not just putting the bricks back together but knowing that you are being taken of.

Jason and Chris were great to work with. This was an extensive upgrade including a large air tub and in-the-wall toilet. As the job progressed, and modifications to the original plan were needed, their team (led by the foreman, Donald) were always able to accommodate adjustments. The bathrooms turned out fantastic and I'm looking forward to more projects with The Beard Group.

The Beard Group do most of maintenance, repair and remodeling work. They have been great in offering suggestions, in carrying out projects and in emergencies (burst pipes, etc.). I trust Jason and Chris implicitly - they are fair, honest and will not try to talk you into something you don't need. In general, their crews are relaible, polite, clean and hardworking.

This Beard Group could not have been more professional or proficient. Our experience could not have been better. The attention to detail was impressive, and the quality of work was jaw-dropping. Each night we returned home to marvel at the high level of the work that had been done. When we encounted a problem with deteriorated pipes serving a bathroom unrelated to the project, Jason Beard suggested a cost-efficient solution that did not impede the job. What impressed us the most was Jason's staff. Dan, his all-around handyman and carpenter, was astounding in the breadth of his talent and the quality of his work. Dave the plumber is a fast worker whose work is flawless. Justin the electrician is a magician, weaving unwieldy wiring into a beautiful display that, sadly, gets hidden behind the drywall. And Chris the painter is a friendly soul (our golden retriever loves him) who was helpful with advice and took obvious pride in doing the best job possible. Jason and Chris Beard have attracted the best talent around. We could not feel better about having them come into our home every day to do the work. The Beard Group performs at the highest level for fair price. It's clear that the firm's reputation is spreading. If you've got a project, get on their calendar. You will be glad you did.

They did great! They also found a leak from my upstairs tub.

They showed up on time, did the work promptly and well, and were very easy to work with.

We were extremely pleased. Their estimate and final cost were the same. The workers who did the job were friendly, dog-tolerant (!), hard working and very professional. They gave us options, when necessary and explained what they were doing as they went along. From the initial estimate to the invoice email that asked whether we had anything we were concerned about, we were happy with the whole experience and wouldn't hesitate to use this group again.

I sustained water damage from a roof leak due to the storm (Sandy) the end of October 2012. My upstairs closet, living room ceiling, wall and floor & basement ceiling were damaged. This was covered by my homeowner's insurance. I located the Beard Group on Angie's List and contacted them via email to schedule an estimate on Nov 8. Chris Beard responded the same day and we scheduled the estimate for 9 AM 11/20. Mr. Beard was here right on time and reviewed the damaged areas thoroughly, including noting some staining in the living room ceiling that I had missed previously. Their estimate was received very promptly. The estimate was high and due the work being covered by insurance I did not select this company. I was very impressed when I called to advise them I would be working with a different contractor and after leaving my voicemail got a call back within 30 minutes to inquire if they could have done anything better or differently. I would definitely recommend this company and have kept their information if I need work done in the future.

Plumber was very professional, taking shoes off at door, etc. He diagnosed the problem quickly & accurately. The only issue I had was a misunderstanding on the phone about the nature of the problem so he didn't have all the proper tools with him. He spent about two hours snaking the drain & about 15 minutes replacing the valve. Overall a great experience & everything works like it should now.

The space looks very nice, clean, professionally done. The space is useable once again. Job was delivered as promised. Would have welcomed more direction on some of the materials selected, such as bifold doors which seem a little flimsy. Was sent to pick out floors on my own, which worked out fine, but more accustomed to contractors handling this. The bulk of the work was completed by one person (Dan) with some additional workers brought in for some of the speciality work. Dan was reliable, clear when he was coming and going and left things clean and safe when he left for the day or lunch breaks. The work was delayed a few days due to scheduling of painters.

Jason and Chris were very helpful and informative. Overall it was a good experience and I will definitely contact them again for future projects.

The Beard Group has been attentive, responsive, professional, and friendly from the start of our project. They came out to our house within a day of calling them for an estimate. They responded within a few days with a detailed estimate of what services they would be providing as well as a time frame. Their crew is talented and respectful. After each day at our house, they cleaned up and gave us an update on the progress. Cleaning up was particularly important because we have a two year old who grabs and will put anything in his mouth. The Beard Group crew kept everything safe for him. Throughout the renovation The company owners would email and stop by to check on the progress of the work. They even gave us their cellphone if we needed to contact them for any reason for the project. It was comforting to know that the owners were "in the know" and so involved in each project (even if our project was not as extensive or costly as some kitchen renos can be). Being new to Cleveland, and not knowing anyone in the area, it was such a great investment for us to meet and work with The Beard Group. We are so impressed with their work and they are now our "go to" group for ANY project or repair we should need. I would highly recommend them to anyone (and I already have!).

First and foremost Jason listened. He gave ideas and recommendations but never tried to sell any particular idea. He appreciated the vision my wife and I had. He became a partner and facilitator toward our goals. The Beard Group was not the cheapest the estimate we had, but we believed and were proven to be right that the quality they offered would be more than off set by the additional expense. Human endeavor does not lend itself to perfection and the Beard Group is not perfect; but they are excellent contractors who take pride in their work. An added bonus to their exemplary work is that they take particular care to clean up daily. In this regard they are meticulous. Our experience was wonderful and we thank them from the bottom of our hearts for transforming our house. We simply love the work they did. I am sure if you hire them, you will have the same experience and gratitude.

I am trying to sell this house. What more is there to say?