Arslanian Brothers

Carpet Cleaning, Upholstery Cleaning, Oriental Rug Cleaning,

About us

Arslanian Bros. is the trusted & dependable professional cleaner you're looking for! Call now to experience the difference! Award winning. Additional DBAs - Arslanian Bros Carpet Cleaning Co, Arslanian Bros Carpet & Upholstery Cleaning. Additional phone numbers - (440) 710-0708, (330) 836-1641. Additional e-mail - service@arslanianbros.com. Additional contact name - Ted Arslanian. Cost is determined by the job.

Business highlights

66 years of trusted experience
Family Owned & Operated

Services we offer

Carpet cleaning, furniture, tile & grout, window treatments, oriental rug sales & repairs.

Services we don't offer

Duct cleaning.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.8749 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
6%
3
3%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.8
responsiveness
4.9
punctuality
4.8

Filter reviews by category

Showing 126-150 of 749 reviews

CYNTHIA G.
10/2012
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
They did a great job. Our wonderful dog died that morning and had an accident on the rug just before. I was able to get the rug to them later that morning and they were kind and explained the cleaning and repair process. Beyond cleaning the rug edges were fraying in spots and it needed to be repaired to prevent further damage. They could have machine stitched the edges that needed repair but it would have looked different than what was originally done so we elected to do it right, but it was expensive. 3 times more in fact. $375.00 vs $105. 00 for the machine surging. They are a great family business and I will use them again.
Description of Work: They cleaned our 8x10 antique oriental rug and the pad as well. They deodorized both rug and pad.They hand stitched the edges where needed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$612

JEAN K.
10/2012
5.0
carpet cleaners
  + -1 more
They came out and did a great job. We used an Angie's List discount. We scheduled an appointment and they called a few days before to see if they could come a day earlier. They gave us a timeframe of 3-5pm and came at 3:30. They were here for about an hour and a half and did a fabulous job. We are happy with their service.
Description of Work: We used this company to clean the carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$138.15

LANA G.
09/2012
5.0
carpet cleaners
  + -1 more
Within 20 minutes, the 2 men had my dirty carpet looking almost like new. I am very pleased with the quality of their work.
Description of Work: I had a VERY dirty berber carpet in my sunroom and hall. I called for an appointment and Arslanian Bros. was very adaptable in working with me on my schedule.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$116

Stephanie H.
09/2012
5.0
carpet cleaners
  + -1 more
Very professional. Were able to fit me in quickly. Kept me informed as they cleaned. Family owned small business. Highly recommend.
Description of Work: Carpet cleaning - 4 rooms and stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Patrick H.
09/2012
5.0
carpet cleaners
  + -1 more
The appointment was easy to make, they were able to accommodate a first appointment of the day request. They were punctual, and even waited about 15 minutes for me, as I was not punctual. They were quick and the price seemed reasonable.
Description of Work: Arslanian Brothers came to clean carpet on our third floor (two bedrooms plus landing and steps) and our master bedroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$255

Margaret N.
09/2012
3.0
carpet cleaners
  + -1 more
Satisfied that rugs appeared to be clean. Complete text of Angie's List member coupon [ Coupon For 'Arslanian Brothers' / Coupon / $10 off service up to $149 OR $20 off service up to $150 or more. / This Coupon is Good Through 02/28/2013 ] Caution: We brought the carpets in for cleaning. Upon pick-up, Arslanian Brothers refused the Angie's List member coupon ($20). Their excuse: You saved money by bringing the rugs to the shop yourself (instead of paying for our pick-up service). This constitutes an 'other offer'. This coupon cannot be combined with any 'other offer'. None of these stipulations were conveyed (or otherwise justified) by any up-front qualifications of the Angie's List member coupon offer. If you are counting on $10/$20 Angie's List member coupon savings, make sure that you accept the additional Arslanian Brothers pick-up fees.
Description of Work: Cleaned oriental rugs at $2/sq.ft.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
3.0

Yes, I recommend this pro
$226

Response from Arslanian Brothers
In response, We do offer 20% off when you bring your rugs in for cleaning, in this case saving $56.60. We just cannot offer two discounts or offers like most coupons state. We do honor the larger discount available. Sorry for the misunderstanding!

Janice L.
09/2012
5.0
carpet cleaners
  + -1 more
By far, the best carpet cleaning firm I have ever used. Will never use anyone else. Their services on area rugs is outstanding. Pick-up and delivery available, or you can take your area rugs to their facility. Very prompt and professional cleaning wall-to-wall carpet. Looks like new when they are done. They really know what they are doing.
Description of Work: Carpet cleaning, both area rugs and wall-to-wall

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Mia B.
09/2012
5.0
carpet cleaners
  + -1 more
They were wonderful to work with from start to finish. They were able to come out just two days after I called. The two men who came to the house were very professional. I would definitely use them again.
Description of Work: They steam cleaned our basement playroom.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Robert C.
08/2012
5.0
carpet cleaners
  + -1 more
Dave and John did a fantastic job cleaning my carpet in my wreck room.
Description of Work: I hired this company to clean my carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$164.69

GUST & DOLORES M.
08/2012
5.0
upholstery cleaning, oriental rug cleaning
  + 0 more
They do a great job on both. They are punctual, and work hard.
Description of Work: They have cleaned my oriental rugs and upholstery.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nancy P.
08/2012
5.0
carpet cleaners
  + -1 more
Great! The crew that performed the work were very nice and personable. They called and gave me an estimated arrival time to my house. The fact that they do that is very much appreciated. They were very efficient and did a good job with the carpets. I will be using them again in the future.
Description of Work: They cleaned (1) bedroom and (1) set of stairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$90

John B.
08/2012
5.0
carpet cleaners
  + -1 more
Our experience with them is good. There's only one time they had to come back because they kind of left a little trail. But only one time that they ever have to come back; otherwise, it's always been "A" work.
Description of Work: We have used Arslanian Brothers for carpet cleaning services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

ELLEN R.
07/2012
1.0
carpet cleaners, oriental rug cleaning
  + 0 more
I scheduled a pick up of my rugs for July 30 between 9 and 11. When no one showed by 11, I called and was told it was now rescheduled for 2 to 3 in the afternoon. At 3, I called and was told that the truck was in my area an had only 2 stops before coming to my house. At 3:45 I called and told the gentleman the saga from beginning to end, His first comment was, "Well, you didn't talk to me." I am not sure why that would make a difference but I let it slide. Then I cancelled and he said he was sorry.I chose this company because of their excellent reputation. Ironically, on their website they tout the fact that they show up when they say they will.
Description of Work: The company was supposed to pick up my rugs for repair and cleaning but they did not

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


d K.
07/2012
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
They picked it up and took it in. It is a 9x13 rug. They are really good at cleaning my rugs. They are very professional.
Description of Work: They cleaned an area rug for me.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Thomas W.
07/2012
5.0
carpet cleaners
  + -1 more
We did not have any problems with them and the job is done okay.
Description of Work: We used Arselanian Carpet Cleaning to clean the carpets in three rooms.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Emma D.
07/2012
5.0
carpet cleaners
  + -1 more
They complete carpets and Im happy with it. If there is any problems they will come back and resolve it. Ive used them for years.
Description of Work: Washed carpets

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nancy G. H.
07/2012
5.0
carpet cleaners
  + -1 more
They are on time, efficient, clean, and nice.
Description of Work: They cleaned my carpet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Richard S.
07/2012
5.0
carpet cleaners
  + -1 more
It's outstanding and they do a wonderful job. I've used them for over 30 years.
Description of Work: They cleaned our carpet in a number of rooms, one room, two halls, and the stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Tom W.
07/2012
5.0
carpet cleaners, oriental rug cleaning
  + 0 more
They really know their carpets well. They do a great job of cleaning and repairing oriential rugs. They use steam cleaning. They are always polite and courteous.
Description of Work: We have used Arslanian Brothers Carpet Cleaning to clean our carpets. We've used them several times.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Colleen B.
07/2012
5.0
carpet cleaners
  + -1 more
Al & Jeff arrived on time. They did a wonderful job! If I knew how to do happy emoticons, you would see them here! xoxoxoxo is all I can come up with.Have used this company in the past,( 30 years ) but this is the first time I am leaving a comment .I know this i8is not the cheapest company, but it is the best company!I moved to my new home 8 monthes ago and due to scheduling issues could not hav
Description of Work: Cleaned carpet in living room, dining room, stairway upstairs and hallway, laundry room, bathroom and stairway downstairs.Annoyed they don't allow more space for answers. I have seen complaints that are very long. Don't get it!

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$288.61

Stephen Y.
06/2012
5.0
carpet cleaners
  + -1 more
They are very easy to work with, and I thought they did a good job.
Description of Work: I used Arselanian Carpet Cleaning for their carpet cleaning services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

elizabeth D.
06/2012
5.0
carpet cleaners
  + -1 more
I would recommend them very highly. I would use them in the future.
Description of Work: I used Arslanian Brothers for carpet cleaning in a couple of our rooms.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Aparna P.
05/2012
5.0
carpet cleaners
  + -1 more
They did a very good job. They were punctual and the results were really good. The carpets were beautiful. They take a lot of pride in their work. I would definitely work with them again.
Description of Work: We used Arslanian Brothers for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Mary G.
05/2012
5.0
carpet cleaners
  + -1 more
We called Arslanian Brothers to steam clean two large light colored carpets in anticipation of an open house. They were able to schedule us quickly and arrived promptly as scheduled. They got to work very quickly and did a beautiful job on our carpets in a short amount of time. The rugs look like new and we were very pleased.
Description of Work: Steam-cleaning of two carpets in our home.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$185

Robert M.
05/2012
5.0
carpet cleaners
  + -1 more
I contacted Arslanian for an estimate for carpet cleaning and they told me it was a flat rate of 32 cents a square foot including moving furniture. So I called and made an appointment for the cleaning. He gave me an approximate time window for the cleaner's arrival. He said to call the evening before the day scheduled for the cleaning and that he would give an exact arrival time. I called the evening before and he told me a time. They arrived at the stated time.They said that for an additional $100 they could apply Scotchguarding. It sounded like a good idea, so my wife agreed.The cleaners were curteous, pleasant, and professional. My wife and I were very pleased with the result. They even put blocks of styrofaom under the the feet of all the furniture to hold it up off the carpet until the carpet dried. My overall experience with Arslanian was flawless and I ould definitely use them again.
Description of Work: Cleaned and Scotchguarded the carpeting in a living room, dining room, and a sun room - about 860 square feet. This included moving the furniture as required.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$360

Contact information

19499 Miles Ave, Warrensville Heights, OH 44128

http://www.arslanianbros.com

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
7:30 AM - 1:00 PM

Licensing

Bonded

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Oriental Rug Cleaning,
Floor Cleaning and Waxing,
Ceramic Tile,
Carpet Sales and Installation,
Flooring Sales and Installation,
Blind Cleaning,
House Cleaning

FAQ

Arslanian Brothers is currently rated 4.8 overall out of 5.

Monday: 7:00 AM - 5:00 PM

Tuesday: 7:00 AM - 5:00 PM

Wednesday: 7:00 AM - 5:00 PM

Thursday: 7:00 AM - 5:00 PM

Friday: 7:00 AM - 5:00 PM

Saturday: 7:30 AM - 1:00 PM

Arslanian Brothers accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Arslanian Brothers offers free project estimates.
No, Arslanian Brothers does not offer eco-friendly accreditations.
Yes, Arslanian Brothers offers a 10% senior discount.
No, Arslanian Brothers does not offer emergency services.
Yes, Arslanian Brothers offers warranties.
Arslanian Brothers offers the following services: Carpet cleaning, furniture, tile & grout, window treatments, oriental rug sales & repairs.
Duct cleaning.

Contact information

19499 Miles Ave, Warrensville Heights, OH 44128

http://www.arslanianbros.com

Service hours

Monday:
7:00 AM - 5:00 PM
Tuesday:
7:00 AM - 5:00 PM
Wednesday:
7:00 AM - 5:00 PM
Thursday:
7:00 AM - 5:00 PM
Friday:
7:00 AM - 5:00 PM
Saturday:
7:30 AM - 1:00 PM