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Fairytale Professional Cleaning Service

4.8(
10
)

House Cleaning

About us

Fairytale Professional Cleaning Service has provided reliable, affordable and customized residential cleaning service since 2009. We've expanded to commercial cleaning as well over the past two years, and it has been our mission to be the absolute best cleaning service available with a focus on our customers' 100% satisfaction. "If you're not happy, we're not happy!" We work hard so you don't have to! Whatever your "glass slipper" is to you (e.g., time with your family, employee productivity, relaxing on the golf course or the peace of mind a healthy & clean environment gives you) we provide the type of fairytale cleaning service that will keep you focused on the things you love.

Business highlights

16 years of trusted experience

Services we offer

Commercial & Residential

Services we don't offer

-Please see for more details

Amenities

Free Estimates
Yes
Warranties
Yes

Accepted payment methods

Check

Reviews

4.810 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
70%
4
0%
3
10%
2
10%
1
10%
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Write a review
Showing 1-10 of 10 reviews
Timothy F.
09/2015
3.0
house cleaning
  + -1 more
Called number identified and the Kristine stated that she is booked solid and not taking new clients--FYI
Description of Work: N/A
Rating CategoryRating out of 5
Michelle H.
04/2015
5.0
house cleaning
  + -1 more
unknown
Description of Work: She came and did a spring cleaning while we were at work. Walking through the door to a freshly cleaned home was fantastic. She does an amazing job. The price was less than we anticipated. She is super sweet and is willing to work with your schedule. Will definitely use the service again! Highly recommend.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$95
Christine I.
07/2014
2.0
house cleaning
  + -1 more
unknown
Description of Work: This resource never even responded to inquiries. Very disappointed with lack of follow-up.
Rating CategoryRating out of 5
Response from Fairytale Professional Cleaning Service
I am so sorry you were unhappy or very disappointed with my response time. Please try to understand that I work alone with residential and commercial clients and also am a mom of two extremely busy teenagers. I typically follow up promptly with prospective clients using my current and most updated method of communication, which is via my business email and/or phone number that are both currently found in my profile under Company Information. So receiving inbox messages here as well makes it very difficult and next to impossible for the constant need of checking multiple email/inbox sources. I will be following up with Angie's List to see if there is a possibility of forwarding my inbox messages I receive here to my business email. And please know that my slow or lack of response was neither intentional nor the way I conduct business, which can be very easily verified with any of my current or past clients, my reviews here on Angie's List and/or any of my references. Thank you for your feed back and I hope you found someone else to fit your needs. ~Kris
Kimberly J.
01/2014
5.0
house cleaning
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$85
Jeffrey C.
11/2013
1.0
house cleaning
  + -1 more
I left a message for a quote on house cleaning and after 2 weeks, did not receive a call back. When I called them again, someone answered and said "oh we don't go out that far". I guess when they list 6 counties they don't really mean it. Wish they at least would have called back and told me instead of not responding.
Description of Work: No response to request for quote
Rating CategoryRating out of 5
Response from Fairytale Professional Cleaning Service
I am so sorry you were unhappy with my response time. I work alone and also am a mom of 2 busy teenagers. I will change my information on Angie's list so that I don't upset anyone else. Thank you for your feed back and I hope you found someone else to fit your needs
Barbara E.
06/2013
5.0
house cleaning
  + -1 more
She is really nice and she does a very good job. It is approximately between $20 and $25 an hour. I like that she comes in and does the work fairly quickly and does it thoroughly. She comes on time and she comes when she says she will. The last person I had called off all the time and never came on the day she was supposed to come.
Description of Work: I used Fairytale Professional Cleaning Service every other week for housecleaning.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$20
Lisa B.
06/2013
5.0
house cleaning
  + -1 more
I was so VERY impressed with Kristin! She did a fantastic job. Her price was reasonable and I was so impressed, I decided to hire her to come every 2 weeks. If you are looking for someone trustworthy, who does a fabulous job and pays attention to detail, then Kristin is the professional you want in your home! Thank you Kristin!!
Description of Work: Cleaned the entire house including washing the knobs from the oven, washing the grills from the oven, cleaned the inside of the microwave, wiped down the cabinets, dusted, mopped, vaccumed, and scrubbed floors.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Michelle H.
04/2013
5.0
house cleaning
  + -1 more
She was amazing. Returned my initial call the same day and had an estimate for me within the week. The following week I had her come clean the house while I was at work. As soon as I opened the door, the house smelled fresh and clean. I am beyond happy. The initial cleaning does cost a little bit more, but she is worth every bit.
Description of Work: I had asked Kris to come and do a thorough cleaning of our home.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Jeanne M.
10/2012
5.0
house cleaning
  + -1 more
Very well - excellent service.
Description of Work: Kristine Butts of Fairytale Professional Cleaning Service is a Godsend!!! I use her service every two weeks for my house, and she does a fantastic job for a great price. I also love to come home on those days because the house smells so clean! I am a pretty neat person, but I have two dogs (one a puppy) and there is always fur all over the house - she gets it all up and leaves the house spic and span. When I first called her, she promptly returned my call, set up an appointment, showed up on time and was able to give me pricing on the spot. I would definitely recommend the company.....
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$65
Isabella S.
06/2012
5.0
house cleaning
  + -1 more
I generally use Fairytale Professional Cleaning Service before I have company at my home. I have a three story house but I have never had her clean the third story. I have a dog so everything has to be done at the last minute.
Description of Work: I used Fairytale Professional Cleaning Service for house cleaning services. She dusts, vacuums, cleans bathrooms, floors and washes the woodwork in the kitchen and some other areas that do not have carpet.
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Response from Fairytale Professional Cleaning Service
Thank you Member for recommending me to Angie's list. It's always nice to receive positive feedback. We work hard so you don't have to!

    Contact information

    138 Kenilworth Ave. NE, WARREN, OH 44483

    fairytalepcs.com

    Licensing

    Insured
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    House Cleaning

    FAQ

    Fairytale Professional Cleaning Service is currently rated 4.8 overall out of 5.
    Fairytale Professional Cleaning Service accepts the following forms of payment: Check
    Yes, Fairytale Professional Cleaning Service offers free project estimates.
    No, Fairytale Professional Cleaning Service does not offer eco-friendly accreditations.
    No, Fairytale Professional Cleaning Service does not offer a senior discount.
    No, Fairytale Professional Cleaning Service does not offer emergency services.
    Yes, Fairytale Professional Cleaning Service offers warranties.
    Fairytale Professional Cleaning Service offers the following services: Commercial & Residential
    -Please see for more details

    Contact information

    138 Kenilworth Ave. NE, WARREN, OH 44483

    fairytalepcs.com