United Roofing Company

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Where to begin? In November 2012, the United Roofing salesman, Eric Antos, quoted the job and collected a down payment. We should have trusted our gut at this point. Eric said that he was the managing partner of United Roofing and was running day to day operations for Mark Harrison, the owner, who had been ill but was recuperating. Eric insisted that we make the check payable to him, rather than United Roofing. The reason was that Mark was in the hospital and by making sure he could cash the check they could start work. It sounded fishy and we were stupid to have continued along. The start of the job was then delayed because it turned out that Eric was stealing money from the company. So, he was fired and, I suppose, Mark was hard up for cash to start our job. I never once spoke to Mark. He would only text me. I told him in no way would I be held responsible for Eric stealing his money (I don't know for sure that he stole ours anyway), and Mark agreed that it was not our responsibility. Regardless, the work began. The crew who showed up was nice enough and seemed to work hard. However, the job dragged on and on. Meanwhile, my next door neighbor had his roof ripped and replaced by another company in two days. The reason ours took so long was that some of the crew stopped showing up for work. Perhaps they knew more than I did at that point. Eventually the job was completed. However, Mark refused to provide the paperwork I needed to complete my claim with my insurance company. My adjuster was kind enough to take my word for it and complete the process. Mark's crew messed up my DirecTV satellite dish and I had to pay DirecTV to come and fix it. I asked Mark about covering the cost of this service call. Not only did he not pay, he didn't even acknowledge it. Lastly, I requested that extra shingles be left with me in the event that I needed to make repairs down the road - none were left. Fast forward to April 2013. My new roof that is under a lifetime shingle warranty and 10 year labor warranty has water pouring into my garage during the first hard rain. I immediately called Mark. Of course, he only texted a reply. It's been over two weeks now and Mark has still not shown up at my house to look at his faulty work, nor has he returned many calls. He will only text, but usually 36 hours after I text him and only to give me another excuse of why he hasn't shown up. We are exploring legal action and will update this review in time. Avoid this company like the plague.

Where to begin? In November 2012, the United Roofing salesman, Eric Antos, quoted the job and collected a down payment. We should have trusted our gut at this point. Eric said that he was the managing partner of United Roofing and was running day to day operations for Mark Harrison, the owner, who had been ill but was recuperating. Eric insisted that we make the check payable to him, rather than United Roofing. The reason was that Mark was in the hospital and by making sure he could cash the check they could start work. It sounded fishy and we were stupid to have continued along. The start of the job was then delayed because it turned out that Eric was stealing money from the company. So, he was fired and, I suppose, Mark was hard up for cash to start our job. I never once spoke to Mark. He would only text me. I told him in no way would I be held responsible for Eric stealing his money (I don't know for sure that he stole ours anyway), and Mark agreed that it was not our responsibility. Regardless, the work began. The crew who showed up was nice enough and seemed to work hard. However, the job dragged on and on. Meanwhile, my next door neighbor had his roof ripped and replaced by another company in two days. The reason ours took so long was that some of the crew stopped showing up for work. Perhaps they knew more than I did at that point. Eventually the job was completed. However, Mark refused to provide the paperwork I needed to complete my claim with my insurance company. My adjuster was kind enough to take my word for it and complete the process. Mark's crew messed up my DirecTV satellite dish and I had to pay DirecTV to come and fix it. I asked Mark about covering the cost of this service call. Not only did he not pay, he didn't even acknowledge it. Lastly, I requested that extra shingles be left with me in the event that I needed to make repairs down the road - none were left. Fast forward to April 2013. My new roof that is under a lifetime shingle warranty and 10 year labor warranty has water pouring into my garage during the first hard rain. I immediately called Mark. Of course, he only texted a reply. It's been over two weeks now and Mark has still not shown up at my house to look at his faulty work, nor has he returned many calls. He will only text, but usually 36 hours after I text him and only to give me another excuse of why he hasn't shown up. We are exploring legal action and will update this review in time. Avoid this company like the plague.

When they were done, the dumpster was in my yard. No one ever came to pick it up. They said they would be here the next day. I called the dumpster number and they said they can't come and pick it up. Apparently, the roofing company didn't pay for this. The dumpster company said he could dump everything in my driveway then they could take it away. Eventually, they got the dumpster out for me after they were paid for the dumpster. Ever since day 1, I've had roofing nails falling off the roof into my driveway. They never cleaned up on the top of the roof. I'm still getting nails on my driveway. They said they would use a magnet and clean up the nails. We cleaned them up ourselves into cups. We could end up popping a tire because of the extra nails. We had a really windy day one day and I saw the fascia in a ball in the yard. There were also several shingles that had blown off as well. My wonderful neighbors were telling me that they were falling off. The ones on the garage and the side of the house would stick straight up when the wind was blowing. I paid for an ice guard on all the gutters on my home. It states so on my contract. To this day, there is still no ice guard on my gutters that I paid for. In between all of this, I would try and call them, leave messages, etc and they would never call back. A new guy called finally and said he would come out and look at this. They had a representative come out and say it was bad. They brought a technician out and they found the roof was put on when it was too cold and there was no issue with the shingles themselves. Mark, the owner, is saying he will sue the shingle company. I had a party in June and I asked them to fix this and he said it wasn't their problem. He never showed up and I haven't seen them ever since. Eric, the new guy, came out and told me he knew the drip edge wasn't long enough. He said that's why the fascia was coming off. He told me to not tell the representative with the shingle company that things were going wrong.

The job was to be a 1 day job. It lasted 3 days. A couple hours of 1 day was spent with the whole crew working on the trailer hitch of the work truck because the owners boat which was previously stolen was found and they needed the truck to go get the boat back. The job was all finished except for placing a chimney cap on the house roof. I had a cap that did not fit and could not find a new one at any of the local stores. They crew leader and the owner knew of 1 last place to check. They said they would check there and if they did not have 1 they would order one. I was going to pay for the cap. I payed them for the total job, BIG MISTAKE! This was the last time I talked to the owner, Mark Harrison. Approximately 20 phone messages and 1 certified letter later and after hearing nothing from the owner I contacted another company to put a cap on the chimney. From the 1st call to the completed job was 1 week. I decided to take United Roofing to small claims court. A court date was set. A week before the court date ( I set aside this date to be there) I was informed by the court that the date had to be moved because United Roofing never went tothe post office to pick up the letter. Another summons was sent by regular mail for the next court date. I set another day aside to be there. I went to court on that date and met with the judge. United Roofing did not show. I was awarded the judgement. United Roofing was sent a copy of the judgement. I was told to call United Roofing to set a time to get the judgement. After 2 more phone calls and no return calls I went back to court and given several options to get the judgement. I was in my car in front of the owners house on a public street to take a photo to put a lein on the house which was 1 of the options. Mr. Harrison came out of the house and asked me what I was doing. I told him. He said he was appealing the judgement, had no intention of paying me and called me an "a******". Now I am back in court proceeding with my legal options to get they money owed me which is approximately $235.00.

Had them fix a leak on the back roof that was caused by an ice dam. Thought everything was good except in December 2010 the leak returned as we suffered from another ice dam. Not very satisfied with paying over $500 for a repair that didn't work.

that following winter we had more leaks. that april we kept calling, twice they were to meet us at our house and didn't show up. finally a guy came out and from the yard pointed out where our roof was "rotting" again we kept calling, finally the owner left a msg that he could do a "cadillac" roof for us for $8900, that price was "minus the 525.00". we just wanted our money back and he refused. written guarantee was vague. we got the roof done for $7200 which included 6 new boards under the shingles. the owner claimed that the 525.00 was only meant to get us thru the winter. totally a lie.