Pro Cut Landscape Development

It went very well, the team was very understanding to my needs and got everything done professionally and beautifuly

They did a great job of spreading the mulch and cleaned up after they were done

Terrible company. DO NOT HIRE. I started working with Pro-Cut in September of 2019. The job was to kill my existing lawn, remove stump grindings from stumps I had ground up, till it up, run a rockhound to remove any stones and debris, grade towards my swale and creek, then re-seed entire lawn and install mulch beds. Initially Mike was good to deal with but things quickly went south. I was at work and my wife called me to tell me that they were tilling the stump grindings into the soil. She went out to talk to the guy on the tractor and he argued with her and told her “we do this all the time”. I had to call his boss and remind him that removing the stump grindings was part of the contract. Anyone who knows how this works will tell you that stump grindings will adversely affect the pH of the soil and grass won’t grow. He reluctantly agreed and removed the grindings. They tilled the rest of the lawn and re-seeded but never graded the lawn. They never used a transit, laser level or anything (also discussed in our initial meeting) to ensure proper grade. I had low spots before and didn’t want to have the same problem again. I couldn’t tell that they didn’t grade it because the entire lawn was covered in straw. Mike assured me it was graded properly. They did my mulch beds but laid the mulch up to 6” thick in many areas which has caused mold and I can’t plant anything there unless I add 3-4” of soil. They also covered my downspouts where they tie into the storm drain so my storm drains are full of mulch. The lawn started to come in in October but never came in quite right. Mike came back and overseeded but it didn’t help. I decided to purchase my own seed (same exact Lesco brand they used) and spent $150 to try to help fill in the bare spots. During our initial meeting, I told Mike that my lawn had several areas where grass wasn’t growing and I wasn’t sure why but I suspected I had clay in the soil. He said they would add soil as necessary. They didn’t bring one wheelbarrow of soil. I decided to wait until Spring and see how it looked. Well, it looked awful –worse than it had before I even hired them. There were bare spots everywhere and I had standing water in many spots. It became a mud pit. I emailed Mike pictures and he responded and said as soon as weather allowed they would come back and take care of it. He didn’t send a crew out until June 3. By then it was hot and we missed the last of the Spring rains. He could’ve come out in early May but since they already had my money I could tell they had no interest in coming out unless I kept asking them to. I told Mike that he should come out with at least 20 yards of soil due to the excessive low and bare spots. He ignored my advice and came with 3 yards. His crew even agreed that adding seed and soil wasn’t going to fix my problem because it wasn’t done properly in the first place. After asking his foreman 4 times when Mike was going to come out he finally showed up. While walking the lawn with him, he kept deflecting my questions and concerns. I looked him in the eye and asked him if he really thought that throwing down some soil and seed was going the fix my problem. He looked down at the ground and responded “yes I do”. He wouldn’t even look me in the eye and say it because he knew it wasn’t the proper way to repair my lawn. I have tried to be as patient as possible with this company and give his idea a chance. I diligently watered my lawn (again with super high water bills like I had in the Fall) every day and mowed around the straw that was all over my lawn. The grass never came in and I still have excessive low spots. I requested a refund and asked him to make it right and now he won’t respond to me. My lawn looks worse than it did last Summer. I have photos to back everything up. Do not hire these guys. I went with them because Mike seemed genuine at first and gave me a good price. I won’t make that mistake again. Next step is to hire an attorney.

Mike and his crew did an excellent job. They arrived on time and completed the work, and cleaned up everything. I will definitely being using them again.

They missed spots all over and left a bunch of deep tire tracks in my backyard. Terrible job.

Overall went well. Little delayed application but due to weather and understandable. Remember to be flexible as early to mid spring does not allow for many sunny days which I am sure backs things up. Overall crew was quick and thorough. Cleaned up after as well.

At First, Mike was awesome and he informed me he would be at my house on Thursday 1/2/2020 to perform the job. On Thursday I waited all day at the house till 4:30pm. I called his cell phone twice and the companies phone and received no answer. They never showed up. On Friday I called again and received no call back from Mike or the company. I wasted an entire day off waiting for them to perform the job or at least call to tell me they had to reschedule. This was absolutely terrible. Would never recommend.

I knew my husband and I would not be renewing our arrangement with Pro-Cut when, several weeks into our biweekly lawn services, Mike stopped returning my phone calls. He did not even send a brief text message in response to my queries. Very rude and unprofessional. Things then got worse. Hedge trimming was done incorrectly or not at all, and the lawn mowing was done in a very shoddy manner. The last time they mowed our lawn they sheared the grass down to the dirt. Mike actually deigned to send me a text message saying he would take a look at the lawn and get back to me. I don't know if he ever came to look at the lawn but I do know he did not get back to me. They then stopped doing anything to the lawn, ending our arrangement without notifying me. They did not finish out the summer. I will always recommend people not use Pro-Cut.

Absolutely great service. Mike came out and reviewed the work we needed, gave us great recommendations, and better/more permanent fix recommendations for our backyard draining issue, instead of recommending the other method other companies recommended that would only have addressed the issue for a year or two until the tree roots pushed up the soil again. They provided quick/excellent response times, and were able to start the work pretty quickly from the time we signed off on the quote. They did an excellent job, and we are really happy with their work. Have had some really hard rains, and the backyard drainage is SO MUCH BETTER. Thanks, guys!

Despite telling them to arrive at 10 am, they arrived at 9 am. Not a big issue, but we had to leave and come back. Although they did a lot of work, the quality could have been better. We are going to have to still hire someone else to make our yard presentable.

The service is excellent, timely and courteous. Mike is a great guy and they are extremely professional. I always place the order with Procut each year. However, here was the small discrepancy this time. The deal offer says 3-inch mulch will be installed, the invoice says 1 1/2- 2 inches but what was finally laid out was 1 - 1 1/2 inches. So, it was half the offer; perhaps there was an unintentional disconnect between the office and those who installed the mulch. I would be glad if it is 2 inches uniform. Nevertheless, I will still strongly recommend them. They are really good.

After we removed numerous trees from our backyard, we also wanted to level and reseed our backyard. Mike provided us with the best pricing of anyone we quoted and were quick to respond to any questions we had. They were able to come out in early fall so the grass had the best chance to grow. They were able to completely till the preexisting backyard area and reseed in two working days. Once the seed and straw were down, I followed his plan of watering which led to amazing results. It's been close to a year since the job was completed and looks great. As long as you follow their guidelines of watering if no rain is in the forecast, you'll have a great looking yard.

Requested a quote for landscape work. They stated they would get back to me the next day with a quote and I still have not heard back. Its only been a couple of days but I feel it’s a reflection on the business if they can’t even get back to you when they say they will.

The work went very well. No problems

MANY large, obvious bare spots which they never came back to fix, as promised. Poor communication, poor follow-through, no service after the sale. Owner respond once after initial treatment but only after I contacted Angies List with a complaint. CAN NOT RECOMMEND THIS COMPANY FOR LAWN CARE

Work was good. Beds and shrubs look much better. Crew cleaned up thoroughly. Will use Pro Cut again.

I used the offer here on Angieslist. I got a call the next day while I was traveling. He texted me and asked for email. Sent me a quote that night and I set up for early May. Will follow up on here regarding my experience and if any of the issues noted by others are there. Update after work completed. Planned for yesterday delivery and work completion and cancelled due to weather. Reached out and told we need to find another day, Said any day this week. Crew of four showed up today. Placed mulch in a timely and clean manner. Possibly a little deeper level of mulch could have been applied but the area generally takes 10 yrds. Overall, prompt, clean job, good clean up.

Careless application of herbicide resulted in killing all the grass around a large patio and around part of the large bed behind my shed. It took the owner, Mike butts, a week and a half to come out and look at the damage. He gave us a date to fix the damage that was many weeks in advance and then stood us up for the day because he forgot to schedule the date. When his men finally came out on a rescheduled date, they did not take out all the dead grass next to the patio, left topsoil on the patio, and left several piles of dead grass on the lawn. Grass came in very sparse and we wound up reseeding ourselves. The rescheduling, missed appointment, and additional day of work cost me a lot of lost income since I had to clear my schedule since I have a home private practice plus I had a lot of additional time and work watering and reseeding the grass. Because of this company's poor work and service, they lost an additional landscaping job worth 3,000 dollars.

Great. Wet nice work on the hedges.

Believe they may have come again at the end of season and at least removed some leaves left on curb that city did not take as past their deadline. I would have scheduled a little differently if order again. They usually do a good job, and if issues will try to come back if needed.

The mulch was not evenly disbursed. The owner was fantastic but some of his employees. They were too quick to get things done. They were too fast and missed things. They had to come back. The owner was exceptionally knowledgeable and gave me lots of advice on the plants. He was very knowledgeable on plants and bushes.

went well I will hire them I will refer to my friends

There were no problems with upgrading the amount and type of mulch I wanted to use. They were right on time, very professional and courteous, completely cleaned up after the job. Very nice to work with a company that knows what customer service means .

As always, we were very pleased with how our yard looked when they were done! We have used this company for the last several years and we are never disappointed. They take the time to carefully put mulch under plants and trees and when they leave, other than the beautiful flowerbeds that they leave behind, you wouldn't know they had been there. They clean up after themselves very well. We will be calling them again next year!

We were very happy with a previous experience with this company and decided to hire them again to work on our backyard. They came out to give an estimate and we discussed our concerns about the unevenness of our landscaping and how badly water pools after rain. The estimator stated they would level the low spots of the yard and install 3 dry wells in the back corner to aid in water drainage. We also had them quote us on removing a large section of gravel and installing a gravel border around our existing patio. The initial work was done in stages over the span of 3 days. Once completed all seemed to be well at first until we started noticing large deficits in the quality of work. A few days after installation we had our first big rain storm. The area of the dry wells filled with a large amount of water and did not drain for a couple of days. The area of gravel that was to be removed completely was only halfheartedly removed and there was still rocks all along the fence line. after several weeks only about half of the grass had grown in. In the new gravel area, no weed barrier had been put down so weeds and grass were growing up between the stones and looked awful. We contacted Mike about our concerns and he said that he came out and the dry well area was dry...but he didn't come out until days after the rain so of course the area was dry. He also said that he would come out to herbicide the gravel, remove the old gravel as contracted and overseed the yard. I am home during the day and was watching for them but never saw anyone come by. After several days we again contacted him. He stated that they had already come out to complete the work and overseed. We went out and inspected the yard and can see no new seed at all and gravel still remains all along the fence line. Once again we contacted Mike and asked that they come out again and that this time they please let us know when they have been here. It has now been several weeks and we have not heard back from anyone from our latest contact attempts nor has anyone been by to complete the work. The complete lack of communication has been infuriating. We've made several attempts to reach out and have Pro Cut come complete the work and have been completely disregarded. We are extremely disappointed. At this point we have taken matters into our own hands. We will not be hiring Pro Cut again nor recommending them to anyone. We paid for a completed yard and yet our yard looks worse than ever.