Total System Performance LLC

They did a fabulous job! I really like the technician who did the work. He was very punctual, professional, and did not leave any mess. My computer is working great now! I would recommend their services.

It went very well. Andy called to let me know he was running a little late (not a big deal and I appreciated him letting me know). When he got here, he set up the software to transfer data to my new laptop and set up a secure wifi network for me. There were a couple of other things that he wasn't able to complete as I didn't have the right equipment. For those items, he advised what I needed to do and even offered telephone or remote support should I need it. He did a great, efficient job and I would recommend Total System Performance for anyone needing work on their computer/network. Thanks, Andy!

Andrew will be replacing my hard drive this Friday (Oct. 25). I'm sure after doing so, he'll make sure my system is running at optimal levels. He is a bright considerate young man who didn't make me feel dumb about any questions that I asked. I would recommend him to anyone looking for help on their home computer.

Total System Performance was responsive and very helpful finding a time that would work for both of us for the repair. I plan to use them again in the future. While I checked the box that says I went to provider location, he originally came to my house to look at the PC. I then took it to him for the work that needed to be done. That was my request based on the to the time the work was going to take. Compared to competitor "big box" PC repair stores, where they want you to drop your PC off for 1-2 weeks just to do the assessment, Total System Performance was FAR more cost and time effective.

Andrew arrived on time and went right to work. He corrected several problems with our computer systems and network that had been troubling us for sometime. Pleasant to work with and very knowledgeable. Have asked him back to install signal extenders throughout our home to improve internet reception. He will also install security cameras outside and the network for us to see what is going on outside at anytime from our iPad. That should be completed in the next week. The original service was part of an Angie's List Big Deal promotion.

The work went very well from the first visit in which we talked about all of my current needs thru to the installation. He was very professional and suggested products that would work for us but that would stay within my budget. I am very happy with my new computer and printer. Everything works like a dream now. I would definitely use Total System Performance again.

Andrew is very friendly and was nice enough to pick up my computer from work and brought it back to me. He did a thorough tuned up on my computer and very satisfied. I will definitely use him again..

I can't say too much good about Total System Performance and Andrew in particular. Well, yes, I can. In fact I couldn't cut and paste my opinion into the response area this past week because I had used too many characters in describing my experience! I am starting over now. I'll make it shorter. I want to very clear about my opinion on Total System Performance. I RECOMMEND THEIR SERVICE TO ALL. I felt very confident from the minute I met Andrew. I had purchased a Big Deal for hours of service. Andrew called me quIckly to make arrangements to pick up my machine, It had died and we discussed the cost for repairs vs. purchasing a new laptop. He was able to retrieve all of my information from F. I was thrilled because I have never been good about backing up data...I know, I know. Andrew kept me posted on his progress with finding a new machine (which I had reviewed alitlle before I bought the Big Deal). We agreed on a price and he had the laptop overnighted to his office, installed my data and had me on my way over a weekend. I would not have thought it could be done. You will happy with the work of Total System Performance and Andrew, in particular. It was obvious that he loves his job and excels in it. I am confident that Andrew will be there for me for any future issues and it's a feeling that is priceless. cdm

Andrew was very professional and did a great job answering my questions and providing information and guidance. His recommendations were measured and fair, considering what would be best for me rather than trying to "up-sell" me to get more work/$$$. He has a great attitude about wanting to make his customers happy. I will continue to use Andrew for my home office IT needs.

My computer had not been serviced in a long time and it was getting very slow. I purchased a special offer from Angie's list --2 hours for $89.00. Andrew showed up on time. He explained what needed done and fixed all the problems. Since it only took one hour he said I had another hour credit and that it also could be used for any other tech item I had now or in the future. "Total System Performance, LLC" has provided the best computer service I have ever experienced.

System is now working very well. Friendly, helpful. A comfortable person to have in my home and to have hands on important information. Well versed in PC issues and repair procedures. Excellent followup. Normal prices are reasonable; very good deal with the Angie's List Super deal.

The virus was removed. It came back a few days later (we must have opened the same bad location that we got it from before). Andrew was nice enough to remove it again without charge. Great job and quick, quick turn-around. Even picked up the computer both times. Will definitely use again and will refer to anyone.

Andrew adjusted his schedule to meet my pick-up schedule and was early! He quickly found my problem and recommended a solution. He completed his work and had my computer back to me at the agreed time. I'm very satisfied with his work.

It was terrific. What the told me to do corrected the problem immediately. Every time I use them everything goes smoothly.

He showed up on time took my laptop to his office and delivered it the next day promptly

Andrew is great to work with and we are very happy with the service and solution. We would definitely use TSP again and would recommend Andrew without hesitation. He is very professional and extremely nice as well. Essentially, we ended up with a new (better) computer than we had before with home service included. We couldn't be more pleased.

We were setting up a new computer and saw excellent reviews for Total System Performance on Angie's List. I called on July 31 and Andrew scheduled an appointment for Aug 1. We had already loaded Outlook email on our new computer but had some problems getting the emails to come through. Andrew resolved the issue right away and not only had our email working on the new computer but also resolved an issue we were having receiving email on our iPhones. He was not only very nice but also very patient. I've also scheduled Andy to upgrade the operating system on my MacBook Pro. I will recommend him to everyone I know. He's wonderful and really knows what he's doing!

Andrew was extremely prompt in his response to my call for help. I dropped my computer off to him on a Monday morning (he wiil come to your house if you prefer that) and he resolved all of my computer problems within 24 hours. The computer works perfectly and far more quickly, thanks to him. Andrew also offered his assistance if I should have a question that he could answer for me in the future. He was personable, yet very professional. I would highly recommend him to anyone.

Andrew arrived at the date and time promised. He listened carefully to my description of what was frustrating me and he solved my problems quite quickly. I've had him do lots of computer set up and trouble shooting for me at other times. He is most polite and business-like along with possessing superior computer knowledge and skills. It's my opinion that he can handle any computer activity. Andrew definitely is my consultant every time my computer acts up due to a system problem or because of me not knowing how to do something on my computer. Total System Performance is lucky to have Andrew as their representative and I know I'm lucky to be able to acquire his remarkable computer operational and fix it abilities. Thanks Andrew !!!

Not only was I pleased, I made friend, for almost 3 years I have kept close contact with this company and would recommend them to anyone. I normally wouldn't say this, but even when it was my screw up, TSP patiently and without question fixed the issue. I do not think you will find another IT company on this level for this price. One time in early 2011 my website was subject of a SQL injection that caused my database to multiply in size, thus bringing it to it's knees, I made on phone call and it was fixed within 30 minutes. I have no other way of making this choice easier for you than I already have. Give TSP a go, it is sure to be worth every penny. Thanks again Andrew!

Not only did my computer get fixed, but Andrew picked up the broken computbutane got it repaired very quickly...3 days. I've had friends whose computers have crashed and some waited up to two WEKS to get their computers back! Then, he delivered the computer to me! Now that's service!

We have been very happy with the overall service. TSP is very responsive and professional.We trust TSP to perform any computer services in our home. We would not hesitate to continue service with TSP and we have recommended TSP to many of our friends and neighbors.

All data was retrieved. Provider was easy to work with and extremely timely in responding. Very happy with this company and would use again. Have even recommended them to other friends who have been pleased with services provided.

easy communications got the job done...

I was extremely pleased with the prompt and curtious service I received during my PC build. TSP made sure to build my PC to specifically fit my gaming needs. I still continue to use their services when needed to this very day, they are always prompt in addressing any questions or services I may need. If anyone is thinking of having a custom PC built or is in need of any type of software upgrades I strongly recommend giving Total System Performance, LLC a call. They are always my go to people for any PC or software needs.