USA Waterproofing & Foundation Services

Make sure you ask questions and supervise your job to be sure it is the way you wanted it. The salesman gave a better pitch than he should have.

They did a beautiful job installing the system and would recommend. However, the workers were not very professional. They blasted music both days, left trash all over the basement (water bottles, clothing, spit sunflower seeds) and left water bottles and cigarette butts all over my driveway when I had an outdoor trash can no more than 100 feet. They initially identified my basement block type wrong and had to charge extra for the other system. Overall, glad I did because it looks so much better. When they were finished on the second day, they left without saying anything.. left my door open and didn’t even tell me how to work my sump pump (never have had one before and 1st time homeowner) or instructions or anything.... I had to call the company multiple times to have them send out a certificate of warranty etc. So far, the system has been wonderful although I have never heard the sump pump on. I would recommend this company but the installers need to work on their professionalism.

They were the lowest bidders on my job and they did a great job. They were polite and clean and fast workers. I would recommend USA Waterproofing to anyone. Jeff was the man who came out and gave me an estimate and he was polite and explained everything and his crew worked efficiently and cleaned everything up so you could never tell they were here.

USA Waterproofing was prompt, cleaned up as much as expected &, worked effectively. The system is working well, as proven by the last heavy rain. Yes, I would recommend this company.

Salesman miss quoted job. Installers couldn't do job because of fuel oil tank in way. Wanted us to remove tank. We couldn't be without heat since it was 10 degrees outside. Salesman said they would just bore under tank. We cancelled job and got deposit returned returned to us.

USA Waterproofing was able to connect me to one of their contractor, Springer Construction. They provided a reasonable price and did an amazing job. It was great working with them.

I had an issue with the way the outside drain was installed into the yard. Tried several times to get the owner to call and each time was told he would but he never has returned my call. Also they knocked out a much bigger hole than was necessary and it took two weeks to finally get it repaired correctly.

very honest, had a drain clogged at street, between curb and sidewalk. they could have fixed it and charged me but they told me that Fairlawn will take care of this and they did at no cost

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the workers worked all day non stop to get the work down. They were careful, polite, efficient and they cleaned everything up afterwards.

Get your drainage problems fixed. It's not that expensive.

I tried to hire this company but they never call back. I called several times, they said they would e-Mail me, leave my number with the owner we never had a follow up. Very poor customer relations, none.

very good service

Very Happy! They did everything they said and then some, including work on the side yard (down spouts and more soil to make it above grade).

Completed the job in less time than I expected. Did what they said they were going to do and more!

good job

Steve and the crew were great. Work completed on time. They went above and beyond to solve my water issues and my high expectations. We would definitely use them again. They did my interior drainage, crawl space, back up pump and extra exterior spot sealing. Go USA all the way!

Very courteous laborers. Steve the owner was great! We hired him at the time of our free estimate and so glad we did. They did a great job. Very pleased. For the 1st time in 29 years...no water in my basement! Thanks to USA Waterproofing!