Ohio Basement Authority

Quick, fast and professional

Job was done in an agreed upon time schedule. Finished project is satisfactory but not exactly what I expected. There were a few issues but Basement Authority rectified very promptly. Overall, very satisfied. Bit pricey, but no leaks yet and if it stays that way I will be so happy. Our basement had water running across the floor when it rained before, now not even any damp spots. A+ for that.

He arrived in just a little over an hour and replaced the broken fittings on my leaking sump pump. He stayed to make sure the water was draining correctly. Since the pump itself was working, the cost was minimal.

Contacted me immediaately. Very professional, completed work quickly. A little pricy.

They were awesome! I was a mess with my flooded basement and my dead sump pump. They came right out and were very professional and fast.

I came home to a flooded basement due to faulty sump pump. I contacted ServiceMagic via phone and spoke to a representative. She contacted a couple of contractors in my area and within seconds Basement Authority was calling me. In fact, I was still on the other line getting contact information when I had another call coming in. The ServiceMagic representative said that was probably a contractor calling, she was right! Basement Authority was quick at their response and reassured me that they would take of the situtaion. Thank you Doug for such a quick and ONLY response in my time of need.

They are very professional, very detailed, very pleased with their work. Very good to communication with for the project. They were big in their work, very honest.