Ohio Basement Authority

I hired the SP on July 30th, signed contract, and gave them $2000 deposit. I decided that their approach would not fix my issue so I called and canceled their service on August 6th. They have agreed to give me a full refund and I couldn't be more thrilled. They are a reasonable company that can be worked with, its just unfortunate that my project didn't match their approach.

I am very happy with concept and basement air quality is wonderful now. Job had drug on for over 6 mos. They do not have enough staff for number of customers.

I had my sinking garage slab and two driveway slabs raised. I am very pleased with the quality of work. They honored their price matching policy and reduced their initial estimate to match others I had gotten. The consultant, Chad Bosak, was very knowledgeable and explained every step in the process. My original scheduled date was in July, but was moved up twice as openings occurred and was completed on June 20, 2018. The crew of Joe and Chris arrived on time, discussed with me exactly what they were going to do, and worked efficiently and professionally answering all my questions. I highly recommend Ohio Basement Systems for concrete projects.

This has been a 15,000.00 train wreck. If at all possible, hire someone else. I was told to take the bad review down. If you want to know anything with our experience and tbis company, feel free to email me at bigredlips58@gmail.com.

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There were a few cracks in our basement walls that needed to be addressed. Called Ohio Basement System. They were fast, fair and didn’t try to sell me things I didn’t need.

The salesman gave us an estimate. A date was set for the work to be done and we received an email confirmation of the time. We waited all day and they never showed up. When we called to check, they said that they changed the appointment. We were never notified of the change and after wasting a day waiting, we decided to cancel. The deposit took three weeks to return despite several phone calls and empty promises about "the check is in the mail." We asked several times to talk to a supervisor or manager and were told they would call us immediately......never received any calls. VERY DISAPPOINTING. Would never recommend this company!

Completed a large waterproofing project in our basement. Everything turned out as planned they were the best valued compared to other quotes we received.

There was a team of worker's that work very well together. They are professional,. Their came out, took care of business. Very friendly, answered all my questions. Explained what they were going to do, before they did it. They also were respectful of my property. They were a group of very well trained men. Just as polite as can be. Yes! I would recommend this company. The experience was great!

Could not be happier with the cost and work!

I had a water drainage system installed and a water line repaired. The crew who came in for the water line did a good job with the work but did not call me when there was a problem the first time they came. It was resolved.m, but a phone call would have been appreciated. To crew that came out for the drainage system called before they got here and gave me a call after they left. They did a great job, and the system seems to be working fine. I want to give special recognition to Dave, he was with us all the way through the process. He's genuinely concerned about making sure that we were happy with the work. He is a real asset to this company. I would hire again and recommend without reservation.

professional, easy to work with completed the job with no delays

The team was great and the job was done in 2 or 3 hours and looks fine

Larry and Adam came to replace my 35 yr old water main. They both were professional, friendly, knowledgeable and hard working. They offered opinions on the repair and adjusted my bill due to a measurement error. I am very happy with the work

The crew did a great job installing our new sump pump with battery back up. They had to jack hammer to make the pit bigger. They were very courteous and placed plastic throughout the house down to the basement. They did a great job cleaning up, you'd never know they were there. Would definitely hire again very professional.

I will hire them again.

showed up on time . explained every thing they done

The project foreman was very knowledgeable and walked me through all of their plans and kept me updated on the progress throughout the project. The team was very efficient and had the work completed in half a day, and the quality of work was great.

We needed help Friday evening. We got an immediate response from the company. Joe arrived within a couple hours. He was very knowledgeable and was able to solve our problem in a short time so that we could get the water pumped out of our flooded basement. We would recommend them to others and will use them in the future.

It was a good job but I thought it was a lot of money.

They had to change their original plan to fix the underground sewer pipes that had been damaged by tree roots but the change turned out to be the best way ever! Also they called me frequently to keep me updated on the status of the project. I would hire them again in a minute!