Ohio Basement Authority

I wish I had hired them first! I hired another company to fix my moving bowed and shearing basement walls. They were primarily a waterproofing company, but said they had the solutions to my issues. 3 months after they were complete, my walls cracked and shifted again. (Note, in the attached photos, the patchwork quilt on the walls was the OTHER company.) OBA fixed my issues the correct way. And they were great at every step. The work crew Caleb, Delontae, and Dylan were fast, efficient, and cleaned up when they were done. Caleb made sure to explain what was happening as they did the work and ask if I had questions. The work was thorough, and I feel good about it. And even better, they'll be out in 6 months to ensure everything is working as it should and make adjustments if needed.

From first contact to sales person showing up to people doing actual work everything went very well

Richard B, Donte B and Javaun W completed the job in 3 days. Lots of work, but they did it in a timely fashion. Richard was very informative about the process and checked in and out each day between my husband and I. I would recommend this crew to do any basement repairs. We inspected the entire basement and everything is exactly up to what the contract advised.

The work was done very well and John and Jabari were professional and courteous. Wonderful work!

Richard, Javaun and Mike Y, called and let me know their time of arrival and called while they were a few minutes out. They installed an encapsulation of a crawl space in a timely manner and left it nicer and cleaner than they found it.

CJ came out for our annual inspection - he was very thorough and friendly! He explained his findings in clearly and even gave an estimate for another project when asked. We have been really happy with Ohio Basements… everyone who works for this company does their job well!

I cannot believe the difference basement glass block windows make compared to the single pane we had for many years. We finally had Jacob Letner come out to give us an estimate after seeing their company at a home show a year or so ago. So glad we did! My only regret is not doing it sooner because I can already see a difference in my utility bills and it also looks so much better! Also can’t beat the price for such a nice improvement. Jake was very informative and professional. Would use them again for sure. We used the Greensky financing and it was easy and no problems with that. Had it paid off in a couple months and there was zero interest.

We used this company to waterproof our basement. We spoke with Jacob Letner, who came to our house initially and helped us decide the best plan for our needs. Could not be happier. Definitely worth the money for the investment value in our home. The installers were pleasant and professional and got it done with no delays. I never felt pressured or dissatisfied at any time. Would recommend them for sure.

Brian Cieszkowski was my technician, he was prompt, knowledgeable ,and addressed my concerns. He formulated a game plan for what is needed overall, and addressed the immediate issue. He is a hard worker and listened to my concerns, I would highly recommend him and OBS to friends and family.

Ken, Richard and Clarence were timely and professional, and did a thorough job. A+

This replaces a previous unfavorable review. Ohio Basement Systems returned and repaired the brick porch foundation wall.

Alex was wonderful. I highly recommend him. He was competent and professional. He explained what he was doing and why he was doing it.

These guys worked a miracle. My kitchen floor was sinking into my basement. To set the jacks and beams for the floor, Rocco, Sean, and their crew had to crawl back four feet, through an area that had only about a foot of clearance and that was mostly blocked by an HVAC system. Then, they had to excavate manually so that they could pour concrete support for the jacks. The crew completed the job in a day and a half and were courteous, professional, and polite throughout. I highly recommend them for any foundation repair project.

Good service , Delbert was very professional and detailed.

Installer, Chris Shewell sized up the installation and found a way for smooth install. Others could not do the install.

Steven, Earl and Brian did our repair today. Great service. Efficient and professional. Thanks for a job well done!

Fine Larry was very friendly was and explained every thing and Richard was very good too . Stayed to finish

Very well from salesman to final inspection. And so far a dry basement. All I could ask for.

Work went great. Crew was great to work with.

Everything went so smooth and they showed up on time and everything looks great

Basement waterproofing. The crew they sent me was very courteous, and friendly. They did a great job and the price was right. I would highly recommend this company.

Initial work was done well; however, I had a finished side to the basement. While I was told they would cut the wall at an appropriate height for a chair rail to be installed when re-sheetrocked, the quality of the wall and stud removal left something to be desired. Now a few months later I have a leak in the dehumidifier. I called and was told they could have someone look at it in a week: unacceptable. I would not recommend.

Basement waterproofing , Will be done within the next week. It will be guaranteed for life time of the house,. I am totally at ease over this project..

They Said it was a ONE Day Job, it Started Friday an it is Now Tuesday an they are not Finished an I finally Got a supervisor to come look at my job today an his Comment was this is not what we are about ,I'm sorry this happened,, But never an offer do refund any money for Wasting peoples Time an **** poor Workmanship an the Dehumidifier was flooding into my finished part of my Basement, the Electrician placed an Electrical box under a water drain,, not very Smart, He did not put my panel box cover back on an maid one **** of a Mess with Sawdust all over my personal Property, an Clothes,, the Sump drain was leaking an they Pulled my Drainage plumbing out from the wall to install the sump Drain an caused it to leak,, Umm Fail.. the sump outside Drainage is very ugly/poorly installed an sticks out of the Ground 3 1/2 inches so you cannot mow over it,, The Basement steps where lifted an pulled on so may times they are now in need Structural repairs so No one gets hurt in the future,!!, Their Management team seem to have a Communication Problem as they Do not reply to you an all you get from anyone is we are going to have a meeting an get a Plan together,, Well you do this for a Profession,, I suggest you Get your **** TOGETHER,, Your Customer service Sucks, an you seem to Not want to give refunds For **** poor work an Wasting Peoples Time an their Vacation days wasted an **** poor Quality Control... I was to have my Other house done for a lot more Money, Not gonna Be Using you for this Job an I will reach out to All my Veteran Friends an inform them NOT TO USE YOU,,,!!! I've SINCE had more issues Sump pump blowing fuse,, they recommend a $1100.00 Battery backup SYSTEM, THEN IT'LL TAKE 3 MONTHS TO INSTALL.. I I had to install a French drain to get the Water away from my Foundation as they only put it 10 feet from the house an it just kept running back into the house,, during my Drainage install I found THEY/ THIER CREW boke my downspout drain tile an never fixed or told me,,, I've called an text NO NE WIL CALL ME BACK....

Technician showed up on time and completed work in a reasonable amount of time. They wear booties over the shoes and make sure to clean up well before leaving.