Rich Roofing

unknown

They did a good job.

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unknown

Did not go.

The inspection was performed promptly on June 27, two weeks after the the insurance adjuster's visit. Called them two months later for status and a week later picked out colors and wrote check for 50% down. Called again two weeks later for status and was told work would begin the following week, which it did. Roof was completed in one day and one hour the next day. Two days later the gutter crew showed up and completed the gutters, gutter topper, and spouting. This left only the single pieces of siding and trim to be replaced. Several phone calls to the company revealed that they did not know what needed to be done to complete the job. Working against an insurance deadline of November 25, and another one month extension, the siding and trim were replaced a few days before Christmas. The final inspection and payment took place just before year end. I was told that my two major contacts were both relieved of their duties, as they had been a source of misinformation, lack of communication, and lost records, causing the delays and frustration I had experienced after the bulk of the work was complete. The other employees and contractors I had contact with acted in a very professional manner. I also received several verbal apologies for the problems. I believe the company performed a quality job and would use them again if they truly resolved their communication problem, which will be evident upon feedback from several neighbors and other acquaintances who have contracted with them for work yet to be started, and from feedback on this website.

We had two estimates and decided to use Rich Roofing because they were able to do everything we wanted done without multiple contractors. The flow of work went fairly smooth with few miscommunications. The major hangup we had was with the insurance company. It took all summer to finally come to terms with them. Once we overcame that hurdle things moved along. The staff from the company handled the insurance and scheduling and kept us informed. The working crews were efficient and outside of the language barrier a few times there weren't any problems. The crews did very good work and cleaned up when finished. We only had one problem with a vent shield and it was taken care of quickly. We highly recommend them and would use the company again.

They did a wonderful job. The insurance company paid for it. It was $17000. My overall experience was wonderful. The quality of their work was great. They came before schedule and completed it before their scheduled time, so their responsiveness was good. I had a lot of questions. They sent people back out and double-checked their work. After they completed everything, they showed me everything they did. They double-checked to make sure they got everything completed properly. They were pretty good. I would absolutely use them again in the future.

Rich Roofing over commited and was unable to complete all the work. I had to get another company to finish the window replacement. To get any work done I had to call several times.

Very well, it was very close between the 2 companies.

There was no problem with the quote turnaround from this company. The gentleman who gave me the bid was very professional but his price was quite a bit higher than the other two bidders. We went with another company and are very happy with the results. I will not use them to bid again in the future.

Top notch work. They were thorough, knowledgeable, and careful. They are a very professional company in my opinion. We were completely satisfied with the roof repairs they performed. Two of our neighbors were fortunate to have complete new roofs installed by Rich Roofing; they are clearly the best looking new roofs on the street.

Did not select Rich because way overpriced.

I has 4 contracts come to provide suggestions and estimate the repairs. Rich Roof had the best price and suggestion on the repairs. The were on site as scheduled and completed the works as planned.

Had Rich come out to quote a new roof (second layer). I've had 2 other quotes from high scoring companies on angies list and they come in around $5000. Rich came in at $8600. He asked if I had other quotes...Yes. He asked if he was higher...Yes. His response was ok. Then he showed me that his material quote alone was $4100. It wasn't until later that it hit me that therefore he was quoting $4500 in labor and profit. He didn't even try to discuss coming down in price. Other than the price, he was a very professional and friendly gentleman. They very well may do fine work, but I can't see spending that much money.

I gave him a down payment of $10920 on May 6th and he told me the roof would be done in two weeks later. It is now June 23 and my roof is still not done. I would never use this company again, nor would I recommend them to my worst enemy.

We really liked the way our home looked after the men finally finished. They cleaned up well and during the whole process, answered any questions we had. They were also punctual and the workers that came were very courteous to us the entire time.

RICH AND SONS ARE VERY GOOD, AND THEY HAD A LOT TO DO WITH THIS ROOF! THERE WAS ABOUT FIVE LAYERS OF OLD ROOF TO TEAR OFF, AND THEY GOT IT DONE IN NO TIME. I DON'T THINK I FOUND A SINGLE NAIL IN THE YARD, EITHER.

WE BOTH THOUGHT THAT THEY WERE VERY GOOD. THEY DO SPECTACULAR LOOKING WORK, BUT THEY ARE A LITTLE BIT SLOW AND COSTLY. I MIGHT SEEM TIGHT FOR SAYING THAT, BUT MONEY JUST DON'T GROW ON TREES.

THERE WERE TWO LAYERS OF SHINGLES TO TEAR OFF, AND THAT SURE DID MAKE A MESS! I WOULD HIGHLY RECOMMEND RICH & SONS BECAUSE THEY GAVE US A GREAT LOOKING ROOF AND THEY TOTALLY CLEANED UP.