Very hard to get in touch with. Never showed up when they said they would. Came when ever they wanted. Was very unprofessional. Made a mess of the yard. Never explained exactly what was included in their services. If you are an older or single woman with no male to help know that you have to put the ladder in the pool yourself. They left the filter leaking and ladder with missing screws. Even when promised would take care of everything never completed the job. Reached a point that all I wanted them to do was leave, and I would do what ever I had to do to fix the problems. My experience with this company was very stressful, and I was vey disappointed.
Description of Work: install 18 foot pool
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$525
Melissa M.
05/2014
1.0
pool cleaners, swimming pools
+ 0 more
The pool is crooked. At one point it is touching the deck and the other is not. It also is leaking. I have called them every day of the week to fix it, and they either dodging my calls, making excuses why they can't make it, or they simply no show an appointment made.
Description of Work: They installed my pool, on a preexisting site.
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Service Categories
Pool and Spa Service,
Pool Sales Construction and Installation
FAQ
TS Pool Service is currently rated 1 overall out of 5.
No, TS Pool Service does not offer free project estimates.
No, TS Pool Service does not offer eco-friendly accreditations.
No, TS Pool Service does not offer a senior discount.
No, TS Pool Service does not offer emergency services.