Toledo Painting & Powerwash

We hired this crew as we’ve seen them in the area. Turns out the owner lets the kids do the work.. he sure showed up to get paid tho. The Holliday weekend was coming so they were to come back and finish the job and didn’t. We reached out cause they had a big missed spot next to front door.. after which we also noticed the chimney was not painted up the entire back side and sent pics. They said they been busy and used the rain as an excuse for why they couldn’t get caught up enough to come back and finish.. tho I feel like the job they been paid for should’ve been done by now. It’s been months and haven’t heard anything. A few empty promises in text..beware

WARNING. Russ is not a polite man to my wife. He was extremely rude to my wife in that he kept cutting her off in mid sentence trying to "will his way" on her saying this isn't his first rodeo etc... Russ our project wasn't your first rodeo for sure but it'll be the last with us . Russ was originally contracted to power wash our house. The job was lousy. I noticed on the overhangs in the back he didn't even power wash the them off all the way. Secondly, he ripped out my garden/rock trim and threw it off to the side for me to put back in place along with my drainage gutters. Thirdly, he rotated my flood light 90 degrees and now I have to get a ladder 30' to get it realigned. I didn't even bother to tell him about his because he left it that way for a reason...he obviously doesn't care! Lastly, and most importantly, he did have our decks painted but not by Russ. He hired some guys who were very polite and did a h*** of a job on our decks...but here's the thing. Two weeks after the painting I had a bunch of white spots all over the deck. And no its not bird poop! I was told by Mendards people that you should wait a couple/three weeks and put a nice sanding on the deck to "draw out" any impurities that were embedded in the wood during the power wash. My wife tried to inform him of this and he cut her off and got confrontational by saying he does this work all the time and he knows what he's doing. She was scared of him after that. We trusted this contractor only to have a lousy job done..

I left a message asking for an estimate. It took approximately 2 1/2 weeks for a return call. Another few days later, I received an estimate in my mailbox. The estimate was for $350. (waited a total of over 3 weeks for an estimate) I called Russ McKie, the owner, and scheduled a time and date for the powerwash. Russ was evasive and reluctant to schedule an exact time, preferring to give me a few target dates on which he would call me prior to him showing up. I finally narrowed him down to an exact time and date. On the date scheduled, no one showed up. I called Russ 40 minutes after the agreed upon time/date, and he said he forgot but would be over in a half hour. An hour and 1/2 later, Russ showed up. He commented that he was glad I called as he was heading to his boat for the day. He looked at my project, and said that it would cost $500. When I asked him about the estimate of $350, he was evasive and stated that he really didn't think he saw my project very well when he gave me the estimate. He said that he usually charges $100 an hour and my project was big and that he would be onsite for most of the day. He proceeded to powerwash (and maim several plantings and potted flowers) for 3 hours and still charged me $500. The overall results of the wash was fair-good. I would never use his services again and would discourage others from using the company because of his lack of professionalism, timeliness, dependability and quality.

unknown

Work was performed satisfactorily at a reasonable cost. The job did take a little longer than expected.

Things went fine. They were professional. They did what we asked them to do. They run into some trouble, but they handled it okay. They were fairly good in cleaning up after themselves.

EXCELLENT! From the introduction survey of the job and the proposal and all the way through the job, Russell Mckie-owner and crew was on time and professional. They kept in constant contact during the job, and was very open and flexible as we made changes, often making suggestions based on their expertise. The team did more than was contracted for without additioanl costs. Very respectiful of property, pets and family. The job is beautiful! Great company to do business with.