Seagate Roofing and Waterproofing

I thought the price was good and I was very pleased with their work. I had another roofer 15 years ago do some roofing for me, I went back to them to have them do this job and they no longer did residential and I had a good enough rapport with them and I asked who would they recommend and they recommended Seagate.

After multiple delays due to weather and frozen ground, it turned out that the actual crews that would do the work and the original salesman were not on the same page about the work. Two and a half months later when the crew came they again put off the work, this time due to rain. Next I received a call from one of the owners informing me that they may not be able do the work because they no longer felt comfortable with the job. They wanted to refund my deposit. He gave several reasons, including that his best equipment operator left the company and his current operator feared the job was too difficult and possibly dangerous. A second reason he gave was in response to my informing the crew that there may be some concrete road fill in the ground. He was worried that running into concrete would be a problem. He stated that he would consult with the area soil conservation agency to learn more about what might be in the ground. To my knowledge he did not make this inquiry, but instead decided not to do the work because of the reason mentioned above. When I challenged him and suggested he was obligated to find a way to complete the work according to the contract, he became combative and unprofessional. He accused me of being insensitive to the safety of his workers asking me if I wanted to see someone killed on the job, told me to and quot;do what I had to doand quot; in terms of trying to enforce the contract. He got loud with me on the phone and made no attempt to problem solve. Not only had I been paying interest on the deposit for two months, but the time that elapsed placed my property in danger of further damage and I missed the opportunity to seek other bids for the job. In the end I was provided a refund plus interest on my deposit. I acknowledge the safety concerns but maintain that they should have been part of the original conversation before the contract was offered. And, that a change in the staffing of the company was not my problem. I can't help but wonder if there were other motivations, such as perhaps they underbid the job and didn't want to deal with it, or once the weather broke they had plenty of other work so my job was insignificant. But this is just speculation on my part.

Seagate dug out around the west wall of a duplex we owned. Solidified the foundation and water proofed as well. The team of workers were very neat and tidy on the job site. The job was done on time and as explained. The only down side was the price. Seemed very expensive for the amount of work done.

Were on time every day. It was very hot, Clean up could have been better. Job was well-done .I would refer them.

Seagate did a great job. They finished in 1 day and were very interested in ensuring eveything was OK before leaving...windows all worked, no new cracks, etc.

On May 30, 2013 I called Seagate Roofing to repair a leak on a flat roof. This roof had been replaced some twelve or more years ago along with the regular roof on my home. Over the years, I have had to call Seagate back numerous times to fix the flat roof whenever we had a hard rain. I have had to repair my kitchen ceiling numerous times because of this leak. Each time Seagate came out, they assured me the problem had been fixed. The latest time as I mentioned, was on May 30th. Bill Jones the sales representative came out. He suggested that he would have the bottom sheet of siding pulled off and the rubber extended up the side of the wall and the siding replaced. I put $120 down on a total payment of $350. On June 13, with a twenty minute warning, two workers came out. They did the above listed work but did not replace the siding. Wes (one of the men) told me that the earlier work on the roof had been done incorrectly. He was unaware until I told him, that it had been Seagate that had worked on it the previous four or five times. The roofers finished up and told me that they would come back the next day to seal the bottom part of the siding. This is where I made my big mistake, I paid the remaining balance. Now the waiting began. On June 26th (thirteen days and no workers), I called and talked to Patrick at Seagate. I explained the problem to him and he said he would call me back later in the day. I got no return call. On July 3rd, I called and asked for Patrick. I was put on hold, and then disconnected. I called again and asked for Patrick. After waiting for a few minutes, Steve (?) came to the phone. He told me that he would be out on Monday, July 8th between 5 and 6 p.m. No one showed up! On July 12, I called Bill Jones, the sales representative. He said that he was not happy to hear about my problem and that he would look into it and get someone out. he gave me his cell phone number. On July 16, I had still not heard from anyone so I called Bill back and left a message on his cell phone. I was called back a few minutes later by Wes. He told me that he would be out by the end of the week, Friday July 19th at the latest. No show! July 24th, left another message with Bill. On July 25th Wes and friend showed up unannounced (six weeks late). In ten minutes they completed the repair. Wes told me that the problem had been fixed (now where have I heard that before). I hate to think what they would have done had I not been home. Really, regardless of how well the work might be, should you really have to call and beg to have work you paid for completed? Even after all this, they did not do a good job on the bottom railing. It is bent in the middle and looks bad. But they won, I am not calling them back, again, and again, and again

Courteous, knowledgeable sales person, very knowledgeable Foreman who was efficient. They stuck with the job until it was complete and foreman even came out on a rainy day to try and figure out where the persistent leak was coming from. The clean up that couldn't be done in the fall because of the weather was completed in the spring and the company allowed us to withhold $700 until the clean up was done to our satisfaction.

I live out of town so my son was their immediate go-to person in the event of a problem. We had no problem with that arrangement and all went well. They were right on time. Did the work quickly and correctly. Consulted with my son when they had questions about how I wanted a certain thing done. The area on the house that was worked on left only one entrance/exit during the time the work was being done. With two small children living in the house, this made speed in completion of the job a necessity. They did this I was very pleased with the whole experience. I would recommend this company for this type of work again if asked.

This was the second house I called Seagate in to do the waterproofing for. From estimate to clean up, the experience was very professional. Bryan was the salesman for this job, and was very nice and polite and answered all my questions. The crew showed up on time, knew what to do, and did it well. Those were some of the hardest working men I'd ever seen. The work was completed in the time frame that was estimated. All of the men were very polite. I appreciate the communication with the crew, they kept me informed. I like using this company because they do what they say they will do and they do it well. I will definitely use Seagate in the future and do recommend them to others.

They did a great job and were in and out in a day and cleaned up afterwards. I would use them again.

They came for the estimate as scheduled. The workers showed and got right to work. Put the plastic to protect bushes and side of house. All 4 workers worked hard and got the job done. We havenot had any problems with the new roof.

Their bid was higher than anybody else, so, I did not keep it. They were fine. They were reasonably prompt and cordial. They knew what they were doing. They explained the situation fully unto the whole process what was going to be involved in the work. It just came down to dollars and cents.

Gave me a low cost solution to my drain lid rusting.

The crew was on time and professional, they answered all of my questions and returned to complete the front steps to my satisfaction. The steps were a bit off from what I had pictured and they made it right without complaint or extra charges. The job took a little longer than I thought it would but was completed within the estimated time.

Found problems with existing roof that other companies did not. Did an excellent job. Went out of their way to accommodate our schedule. Crew that did work was very professional and did outstanding work. Were very careful of plantings and stamped concrete that are around house. Clean-up immaculate.

There were a lot of times where we would call to set up an appointment, and nobody would show up. Sometimes, they would send different people and then do different things, and that didn't work. It ended up being something really basic, and I don't know why they didn't catch it.

REALLY BAD COMPANY. The actual workers did an OK job, but the supervisor didn't show up to oversee the job (Ken), and when my new dryer was broken by the workers, the salesperson and owner were extremely rude and nasty--immediately getting defensive without even listening to what the problem was. They began threatening me with a lien against my house when I stopped payment on the final check until we met to discuss this problem. In my 30-plus years of working with renovators, painters, contractors, etc., I have never, ever had an issue with anyone. I cannot believe Mr. Herman is still in business. This kind of behavior left me with the impression that the company is about to go out of business in that they couldn't wait a day or two to meet with me before going into a Mel-Gibson-like tirade to get a few lousy bucks.

the salesman was 2 hours late. Didn't even go into our crawl space. Said it was a roofing problem and he didn't handle those. Said someone would contact us the next day to set up an appt. We never heard or saw anyone from that company again.

Never received an estimate even after calling and asking again. Don't think the chimney repair person ever came out to look.

Everyone friendly, clean up, job finished and get conscious about doing a good job. They want to please the customer, follow up excellent and will return to fix anything needed.

Everything was fine with them. They've been out twice to correct the problem and they've come on time. I've had no issues with them. They did a good job. They came when they said they would come. Their estimate was fair compared to other people. I just had no problem with them.

We had a tear off and complete re-roof done on a commercial building and because of our past experience with Steve at Seagate we did not hesitate to contact them. The job was completed quickly and again Steve and the roofing crew went out of their way to ensure that the job was well done - they even removed a tree that was growing over our roof to prevent it from causing damage to our new roof. We would highly recommend Seagate Roofing.

We had a very good experience with Seagate Roofing and would highly recommend them. We have a flat roof, and other local roofing companies had come out to inspect and repair the roof due to the numerous leaks inside our building, but the repairs never held up until Seagate did the job. Since the application of the Astec coating system we have not experienced any leaks. The Vice President, Steve Naylor, was very knowledgeable and thoroughly explained the work that needed to be done. The crew that was sent to do the job were very professional and courteous – they did an excellent job as well as cleaning up after the job was complete. Not only did we receive a 10 year labor and material warranty, Steve even gave us a 10 year guarantee on the replacement of any ceiling tiles that would become damaged if the roof does leak again. I am happy to say that he has not had to replace any of them. As soon as the roof was complete they started the 2nd. job, which was replacing the vinyl siding on the upper area of our building. They completed this job without any problems and we were again, very satisfied with the work.

He said that he was going to do a whole bunch of stuff and never got back with me. I didn't hire him.

The work went really well. Doing concrete work and excavating gravel in the crawl is not easy work but they did it in stride. The price seemed what I expected. They started work and finished when they said they would. Quality of work seemed excellent and so far so good - no wetness or dampness since. We would use them again in the future.