I would like to commend Rileys‘s Carpet & Cleaning Co. Luanne, who answered the phone informed me of who would be coming out to address my issue. No time they were here. Thank you to. Leroy and Korey on the professional job they did in addressing my concerns regarding pee stains from my new little dog. Very respectful, courteous, and thorough in addressing all of my concerns. Their professionalism is to be commended and with highest regards, I commend their company. Rileys’s Carpet & Cleaning Co. for providing us with quality service at a most reasonable price. if you’re considering a good carpet cleaning, don’t hesitate to call 419– 535–5542.
Description of Work: In addressing puppy pee stains on Carpeting
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Linda M.
02/2020
1.0
carpet cleaners
+ -1 more
We have used Riley's to clean our carpets for many years. Our last experience with the company was very disappointing and resulted in having to replace the carpet in our great, family room. As a result of the cleaning several large spots were left on the carpet immediately after the cleaning. The owner, Bert Riley said he would take care of the problem but in the end denied any responsibility for the damage or spots left on the carpet. Very disappointed in him, thought he was a stand up guy. Highly recommend you stay away from him and his company.
Description of Work: Cleaning our carpet
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$75
alana B.
03/2017
1.0
carpet cleaners
+ -1 more
I was left with a streak in hall and living room carpet that was not there before. Was told carpet was old and then offered to get furniture shampooed on the side for cheaper.
Description of Work: Needed LR carpet and hall shampooed.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0
Patricia G.
11/2015
5.0
carpet cleaners
+ -1 more
unknown
Description of Work: They did a great job cleaning my carpet & was reasonably priced
Rating Category
Rating out of 5
Yes, I recommend this pro
kathleen T.
07/2015
2.0
carpet cleaners
+ -1 more
unknown
Description of Work: It seemed that no pre-treat of spots was done as they appeared after the carpet finally dried out. I scrubbed them myself with Windex and got most of them out. The employee told me he had done the best he could with the carpet I had, inferring it was of poor quality. Granted, it is probably 10 or 12 years old but it is karistan and is a quality product. In fact, every previous cleaning company we have used has complimented the quality. The employee told me the company he works for sells carpet and other people with carpet like mine have bought new because of the quality of their old carpet. I took offense and thought it unprofessional. |
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning
FAQ
Riley's Carpet & Cleaning Co is currently rated 2.4 overall out of 5.
No, Riley's Carpet & Cleaning Co does not offer free project estimates.
No, Riley's Carpet & Cleaning Co does not offer eco-friendly accreditations.
No, Riley's Carpet & Cleaning Co does not offer a senior discount.
No, Riley's Carpet & Cleaning Co does not offer emergency services.
No, Riley's Carpet & Cleaning Co does not offer warranties.