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PREFERRED POOLS & SPAS

Pool and Spa Service

About us

pool and spa reapir

Services we offer

pool and spa repair

Reviews

4.26 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
83%
4
0%
3
0%
2
0%
1
17%


Rating CategoryRating out of 5
quality
4.2
value
4.4
professionalism
4.4
responsiveness
4.2
punctuality
4.6
Showing 1-6 of 6 reviews

Paul T.
05/2016
1.0
pool cleaners
  + -1 more
Our normal provider would pull the cover and inspect it, lay it out in the driveway to dry, add water if necessary, clean around the coping, brush the sidewalls, clean the leaves out of the bottom as necessary, start up the pump, add chemicals, fold & stow the safety cover, and set the solar cover in place. Basically get the pool to a point where it would be usable when it reached temperature. As you can see it is far more thorough than what we got from this provider (I have listed everything that was done in the section above. My wife believes she informed them that we would need water when she made this appointment. All I got was being told put the hose in it and it should be ready for me to turn on the pump around 5:00 PM. I asked them if they were going to return and complete the job I was told to just turn on the pump and add the two gallons of shock myself. Wondering if the crew was just trying to get through the schedule for the day, since it was Friday, I called the office and was told that since the pool needed water that they considered the service complete. So for my money I got the service of 2 people for 20 minutes and some pool shock. It is safe to say I will not make the same mistake again.
Description of Work: Took the safety cover off pool, folded it, and left it on the deck. Removed plug & installed discharge nozzle in pool Removed plug from pump inlet. Connected discharge hose from pump Put the ladder back in.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
3.0
responsiveness
1.0
punctuality
3.0

$250

Christine V.
02/2015
5.0
pool cleaners
  + -1 more
unknown
Description of Work: They have opened and closed my pool since I bought my house and I will continue to use them. They have also repaired my pump once. All three experiences were top notch. Bill is very knowledgeable and helped me troubleshoot one issue I was having over the phone to save me a service call!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Nancy B.
06/2014
5.0
pool cleaners
  + -1 more
unknown
Description of Work: I purchased a Master Spa hot tub from them. It was delivered right on time and they set it up, filled it, etc. to make sure everything was working properly before they left. I love my hot tub and would highly recommend Preffered Pools & Spa.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$7,000

john D.
09/2013
5.0
pool cleaners
  + -1 more
I called and explained the problem, they were very understanding and sent somebody over within 2hrs. excellent response time , I am very satisfied.
Description of Work: could not open my automatic pool cover

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$120

deb B.
08/2012
5.0
pool cleaners
  + -1 more
See above.
Description of Work: We selected this business because of the ratings and comments listed. The business set up a service call that would work for us. The crew was on time. They immediately diagnosed the cause of the leak in our spa and explained that it would be a simple fix with a small part they had on the truck. Since the repair was not complex, they only charged for the service call, which was a kind gesture and one that will remind us to call them if there are future issues with the spa. It wouldn't be fair to expect a service provider to provide a more costly part free of charge, but one that may have been less than a couple dollars was just a nice way of showing they appreciated the business. We recommend and will use this business again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$96

Mike R.
03/2012
5.0
pool cleaners
  + -1 more
They came out and gave me a quotation and they were professional and arrived on time. We will use them in the future.
Description of Work: They gave us a quote for a spa to be installed in the structure we already have built.

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    1838 WYCHWOOD ST, Toledo, OH 43613


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Pool and Spa Service

    FAQ

    PREFERRED POOLS & SPAS is currently rated 4.2 overall out of 5.
    No, PREFERRED POOLS & SPAS does not offer free project estimates.
    No, PREFERRED POOLS & SPAS does not offer eco-friendly accreditations.
    No, PREFERRED POOLS & SPAS does not offer a senior discount.
    No, PREFERRED POOLS & SPAS does not offer emergency services.
    No, PREFERRED POOLS & SPAS does not offer warranties.
    PREFERRED POOLS & SPAS offers the following services: pool and spa repair

    Contact information

    1838 WYCHWOOD ST, Toledo, OH 43613