Lake Chem-Dry provides superior carpet cleaning services for home and office owners in and around the Toledo area, including Lucas, Monroe and Wood Counties. Our technicians are five star certified professional carpet cleaners and provide high quality carpet and upholstery cleaning. As a member of the Better Business Bureau for over 25 years, we are committed to the most professional business practices. One of our main goals is to delight customers with the cleanest, fastest drying carpets in the industry and we guarantee we will exceed your expectations.
Services we offer
Pet urine removal, carpet cleaning, color repair, specialty spot removal, commercial carpet care, mobile home cleaning, motor homes, boats & airplanes and fine fabric care.
Description of Work: They did a great job. In the future, I will schedule when I can have the windows open - there was a "chemical" smell that was unpleasant and caused headaches...can probably be avoided if windows can be open. Carpets look brand new!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Charles S.
12/2014
4.0
carpet cleaners
+ -1 more
overall good job. I just feel for one room they are high on the price. Back in Iowa we had the same type of service with all 3 rooms for $130.00. Being a Angie's list member I would think they price would be cheaper, they said that was with the discount, so not happy about he price.
Description of Work: cleaned carpet in living room area
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$130
Response from Lake Chem-Dry
Thank you for your review, however, when we went to our database to check your job order, we did not find you in our system. I believe you may have had another Chem Dry franchise do your work. Lake Chem Dry prices by the sq. ft. and only charges for the actual areas being cleaned. We quote the job price based on the dimensions our customers give us and then we confirm all pricing with our customers before starting a job. There is never an obligation or charge for service if a customer decides not to have work done. In the 33 years we have been in business, this rarely occurs as we are priced very competitively with our competition. Also, did you have any added services such as carpet protector, deodorizer or sanitizers? These are priced separately. Chem-Dry franchises are independently owned and operated and prices can vary from state to state and city to city. I was pleased to see that you were satisfied with the quality of your cleaning. PS: If you indeed have a Lake Chem Dry invoice for this job, please contact me directly so we can address your concerns.
Lewis S.
08/2013
5.0
carpet cleaners, oriental rug cleaning
+ 0 more
There was a communication problem on when the job was to be performed; we thought they were coming at noon but the truck arrived at 4:00 PM. Their employee worked quickly and professionally and asked my wife to check bedroom carpet before cleaning the rest. He was very courtious and friendly. We were very pleased with their service and plan to have them return and clean the rest of the carpet in the house.
Description of Work: Cleaned master bedroom, hallway carpets, famly room and entry hall rugs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0
Yes, I recommend this pro
$142
Response from Lake Chem-Dry
I apologize for the mix-up in arrival times. We strive very hard to stay in a three hour window. We had a "do not arrive before 4PM" note on your job order. As you said, we arrived at 4PM. We are pleased that you were satisfied with the final result and look forward to keeping you as a valued Lake Chem-Dry customer. Promise, we will work harder to get arrival time correct. Thank you for your review.
Phyllis A.
07/2013
1.0
carpet cleaners
+ -1 more
poor.
Description of Work: Nothing. I scheduled an appointment on their website which said they would get back to me within 48 hours to confirm the appointment. Never received a phone call. Never received an e-mail and obviously they never showed on the date that I scheduled.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Response from Lake Chem-Dry
I apologize that no one got back to you to schedule an appointment. When an appointment is requested on line it should automatically trigger a "confirmation of appt." notice on our computers. I went back as far as the beginning of June including our "spam" filter and did not find a request for service. Not having this issue in the past, I am not sure why your request did not reach us. We reply to these requests within the stated 48 hr. time frame to either confirm your requested cleaning date or to give you a choice of an alternate appointment. Again, I apologize that no one got back to you. As you can see by the other reviews, we work hard to give our customers not only extraordinary cleaning service but timely service as well. My hope is that you may try and contact us again in the future. I will contact you by mail addressing your concern in more detail.
Elizabeth T.
10/2012
5.0
carpet cleaners
+ -1 more
Everything went well and the work was done in less than two hours.
Description of Work: They first vacuumed the carpet. Carpet was cleaned and also a chair. Heavy furniture they moved for us and put back. Put plastic under legs until carpet was totally dry. Carpet dries within about two hours - it never gets soaked -
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Russell G.
07/2012
5.0
carpet cleaners
+ -1 more
Description of Work: Very punctual and professional. Had carpet and chaise cleaned.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Jeanne B.
05/2012
5.0
carpet cleaners
+ -1 more
I have used this company for many years and have always been impressed with their professionalism and courtesy. They do a wonderful job!
Description of Work: Cleaned all carpets in my 4 bedroom home and did some protective spray.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Helen M.
02/2012
5.0
carpet cleaners
+ -1 more
I was super pleased with them. They were very good. The guys were friendly and it just worked out very well. The price was right in line, I have had others and I was very happy with them. They came when they said and did a good job. I will use them again.
Description of Work: A year ago I used Lake Chem Dry to clean my carpets.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Patricia G.
01/2012
5.0
carpet cleaners
+ -1 more
They were very nice throughout the whole process. They called to let me know that they may be five minutes late even though they weren't. I appreciate the consideration.
Description of Work: I hired Lake Chem-Dry to do carpet cleaning for me. They cleaned 3 rooms and a long hallway.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Cleaning,
Oriental Rug Cleaning
FAQ
Lake Chem-Dry is currently rated 4.8 overall out of 5.
No, Lake Chem-Dry does not offer free project estimates.
No, Lake Chem-Dry does not offer eco-friendly accreditations.
No, Lake Chem-Dry does not offer a senior discount.
No, Lake Chem-Dry does not offer emergency services.
No, Lake Chem-Dry does not offer warranties.
Lake Chem-Dry offers the following services: Pet urine removal, carpet cleaning, color repair, specialty spot removal, commercial carpet care, mobile home cleaning, motor homes, boats & airplanes and fine fabric care.