Grounds One

This is a very small company. Jacob and his manager. Jacob.really knows what he is doing when it comes to roofs,, however,. His price was reasonable, and seemed very honest as to what should be done. Since this is a two man operation, be prepare to wait a little.As far as price, they were lower than their competition, but not by much. I did get a verbal estimate range over the phone, however the competition did Come out and wrote me a quote. The competition was about $50 more, and didn't do the little extra things like seal the nail heads on my roof. I would call him again if I needed my roof repaired.

Owner came out the night before to look at the problem to see if it could be fixed right then, determined it needed a new pipe so he arranged to come back the next day. Jake and Mike came out the next day and with maneuvering on their part replaced a pipe in the wall behind wall tile to repair our toilet leak. No tile was damaged. The pipe that had be replaced was cheap chrome covered copper that twisted and crumbled at the site of a wrench. Great job guys...you saved the hubby from his do list! We definitely will request their services for other items...next will be new exterior doors. Thank you! Want someone reasonable, courteous, and professional--call Jacob's Ladder Handyman Services

They were fast,clean,curtious and reasonably priced

To start with, the contract Jacob wrote up for us was VERY detailed. This was a very nice detail. We were told up front that it would be at least 8-9 weeks before they could even start our job, and this was exactly the case. Throughout that waiting time period we had occasional communication with them about the start date. We were called and asked if they could start the next day, but would have delayed it if we could not have accommodated. Once they started the job they were very regular, showing up in the morning at the time we were told. They started by putting plastic flooring down on the carpeted stairs and hall and into the bedroom.. The other areas they put tarps on daily. They cleaned up after themselves daily and put their tools out of our way. Bob and Jeff did the bulk of the work, with a painter coming a couple of times as well. Bob was very knowledgeable about all the projects and gave us options and advice, but never wanted to influence us to do something we didn't want. We made sure we got everything done to our satisfaction, from the pattern of the tile work, to the grout color and the placement of the towel bar and toilet paper holders. They worked around making sure we always had one bathroom to use. We did purchase many of the items ourselves because we wanted to get the items we liked when we saw them. Otherwise, if we gave them the SKU numbers , they were able to go pick up the larger items. This entire job went smoothly until the next to last day when we realized that the vanity drawers did not clear the woodwork. But Bob said he could build an insert to match the color, which he did perfectly. You would never know it was not made that way. Overall we were extremely pleased with the workmanship and professionalism we experienced.

Very much pleased with the service/quote I received. Would definitely use again and suggest to family and friends.

All work was done in a timely and professional manner. There was good communication and we are very pleased with the work and the company.

The guys were great. They had to make an original botched install by another company work and they did. I will use Jacobs Ladder for other home repairs in the future.

The owner, Jacob Lewandowski, came out and we inspected the roof/skylight together. He pointed out a number of issues. His professionalism sold me and I hired him to fix the issues. The crew he sent seemed very qualified and they took no shortcuts. The work both looks good and corrected the leak issues we were having. He also guaranteed the work for a year.

Jacob's Ladder came to give an estimate. It was a small job and they stated their price and said they could complete it in 30 minutes. The price was less than half of the other two estimates. It was done correctly and on time. The two workers were competent and friendly. I will use the company for other things around the house.

We were initially told the wait time for our kitchen project was 6-8 weeks out. I wasn't sure I wanted to wait that long but all the reviews were very positive about the crew and quality of work. I was a little nervous when I had not heard anything at the 6 week mark. I sent an e-mail and got a reassuring response back that we were still on schedule but looking at the 8 week mark due to some delays with other job. Mike was very polite on the phone setting up the project date. When the crew arrived, they were very polite and did not want to bother you unless they had to. Upon the completion of the tile install, I was in complete awe of the beautiful workmanship. On the second day when the cracks in the ceiling were repaired, I was impressed at the quality of work and the clean up efforts. I am so pleased we chose Jacob's Ladder and look forward to working with them again for future projects.

Mike and Jacob were always willing to discuss things with me whenever I called with questions. They are both very cordial and helpful and I trusted them completely. There were four workers who came to do the work, Chris, Joe, Jeremy and Garth. All of them were very professional and friendly and were on time everyday. The materials needed for the job were all picked up by them and I never had to go to the store myself. This was a blessing to me as I am extremely busy at my work and do not have a lot of time to shop. I explained what I wanted and everything they purchased was exactly what I described to them. They cleaned up very thoroughly each day when they were done working which I appreciated very much. My bathroom is beautiful and all the other work looks just as great! I will continue to use them for a ton of projects I have in the near future. The cost for all the work was quoted to me by Jacob and he was right on track. He did everything he said he would and the things I needed added as we went further into the project were very reasonable. Jacob is very honest and lets you know up front what he thinks needs to be done and if he can do it. I can not praise him and his crew enough. I have given his name to some of my friends who are looking for someone who does good work and is dependable, and I am sure they will be contacting him in the future for their projects.

Everything was done without any problems would definitely hire again

Contacted prior to the job starting and very accomodating. The fence was installed at my 86 year old mother's home and it went very smoothly. Knowing Jacob and his work crew I was comfortable in having the job done while I was at work knowing if any issues presented Mike or Jacob would contact me immediately. The 2 gentlemen who did the work were kind and courteous to my mother and really did a great job with the insallation as well as clean up. When I arrived in the evening on the day of completion her yard was in wonderful shape with no debris noted anywhere. I have used Jacob several times and will continue to use his services.I was so pleased with my mother's fence I recommended him to my sister and she had a new fence installed as well. It looks great!

The workman were courteous and thoughtful. The workmanship was excellent. The scope of the project had to be expanded somewhat to replace rotted wood. The charges for the extra work and the extra materials were very reasonable. The actual costs of the project and the original estimate were nearly identical. Estimator did a good job estimating the cost of the work. We have more renovations that we would like to make. We will definitely use Jacob's Ladder for our next project and it will be a big project.

All the work has been completed. The worker's were congenial and professional. Work areas were cleaned up. For me the best part was there willingness to purchase the needed items and include all of it in one bill. I have no experience in purchases of this kind.

isolated where leak was around a skylight and corrected flashing issue, then ran hose and repositioned gutter for better run off

He did an excellent job. I would recommend to others.

Excellent. We could not be more pleased with Jacob and his crew. Jacob designed a craft room and half-bath to be constructed in our basement. He secured all necessary permits and his staff communicated with us on a daily basis informing us as to who was coming in next and at what time they would be arriving. All crew members were extremely polite and cordial. Cleanup was performed at the end of each workday. They were cooperative when we requested several minor alterations to the original plan. Bob and Jeff offered several suggestions which worked out better for us. The finished project more than exceeded our expectations. We are already considering Jacob's Ladder for another project. Jim and Gayle Conrad

We had Jacobs ladder install a hardwood floor in multiple rooms, rip out and cap plumbing, drywall repair, painting, 3 window installations, and installing wainscoting. They did an amazing job. It took 8-9 weeks for them to start, but they said and the reviews said that they do take a while to start work. Mike and Jacob were in touch regularly to let us know where we were at. They are worth the wait. Our house looks amazing. They really take pride in how their work looks when it is done. If you want a job done fast they are not for you. If you want your home to have work done that you can be proud of and enjoy for years to come, then go with Jacobs Ladder.

We love Jacob's Ladder Handyman Services. They were good people to deal with, had good workmen, they were pleasant to have in the house, they were gracious, and really responsible. Jacob was just incredible. He came back personally to scrub a rust spot to see if it could be removed. They did an excellent job and I can't say enough good. They did the work beautifully and to my expectations. I didn't like it the first time around and said I didn't like it. They said they would make it right and they did. It wasn't that they weren't willing to do it. The workmen honestly thought doing it one way first would get the results that we wanted. They undid what they'd done and redid it perfectly so I can sell the house. I think Jacob's Ladder Handyman Services' price was fair because the work was time consuming and yucky. I can't even tell a replacement was done in the basement. It has been three months and we haven't had a problem. Only Jacob and I know where there used to be a seam. They responded immediately to the issue by calling that night and came back the next day. They were right on time and here when they said they would be. I would recommend and use them again in a heartbeat.

Work was done when promised and completed on time. We are very happy with the work. My only concern is that we still get roofing nails coming out of the downspouts when it rains. So maybe they could have done a better job of cleaing that part up. Otherwise we are very satisfied.

After partially finishing the job, contractor owner argued with me, then promised to complete it. A week later he refused to follow through, unless I paid double the original amount. I advised him that his services were no longer needed. Previous work done by this company had been satisfactory. But, I am very disappointed in contractor's failure to complete current job per his written proposal. Payment in full was sent to end the nuisance. We will not use and can not recommend Jacob's Ladder in the future.

Perfect . Estimate was great work accomplished as usual in proper time and excellent quality

Everyone was very good but there was not a lot of notice when the ladder was in and they were ready to install. Quality and clean up were very good. They also sent the bill solely by email, but everything was as expected.

This company did a fantastic job. We needed a new roof and had some rotting wood in the bay window. We got three quotes and Jacobs Ladder was the only one who thought of cheaper alternatives even after they found out we had ran insurance claim. The other two seemed to want to get as much money as they could from the insurance company. Jacob was honest, did the work required, his workmen were clean and polite and the cost was reasonable. I would recommend this company to anyone!