everdrytoledo

We have a large basement but it had no water intrusion. The salesman was pushy enough to make us concerned about water we couldn't see. EverDry started work on a Monday 28 Nov, 2022 (cold weather). On the third day the foreman was injured so he wasn’t here. The crew finished the work and left. On Thursday night I looked at the work and found several problems. The StablWall systems looked as though they were installed incorrectly (based on information I found on StablWall website). Friday I got ahold of StablWall directly to confirm, StablWall was upset at how poorly their product was used and represented. I called EverDry to let them know that the work wasn’t done correctly. They also left my furnace drain draining into the basement, my furnace was under 1/2” of water. I had to call EverDry twice to get someone to come and put a temporary fix to the furnace drain. They rescheduled to come back and fix the problems. On Friday they removed the original StablWalls and installed new ones. They completed the work and left (forgetting to turn the furnace back on again). The return work on Friday work was also done without covering any of my items in the basement, everything was covered in lots of dust. I am now left worrying about the work that was done to replace the tile system under my basement that was done on day three without the foreman. From the quality of work done that day on items that I could see, I worry about the quality of the items that I can’t see (buried in concrete).

Good customer service and takes time to walk you through everything.

They arrived on time. It took 2 days, including the cement drying. For the first day, between the jackhammering in the basement and the digging outside, the house was a mess. When they left, you could hardly tell they were there, except for the drying cement on the perimeter of the basement and the gravel along the outside walls. It has been over 10 years since then. The basement is still dry. The only problem I had was a malfunctioning sump pump which was taken care of the day after I reported it.

The crew was prompt and professional. The basement remains warm and dry to this day 8 years later. The job was completed in 3 days and both the inside basement floor and the out side walls were left neat. Well worth the money.

Everyone at Everdry is always so nice and helpful. Did not go with their services because currently they weren’t needed and just stopped at their booth at a festival but I will definitely go to them if there ever becomes an issue. Janet and I had a good talk about what to do if anything were to happen and I could tell she really cared about helping people!

very knowledgable and professional

He ewas very nice and not pushy. Told me what the issues were and also told me that they wouldnt not be able to get their equipment into crawlspace and try sealing foundation myself. I was impressed by how he didnt push his product on me