Erie Construction Midwest Inc

Description of Work: gutters and gutter guards, downspouts

Description of Work: Needed windows replaced around 15 windows

Description of Work: Replaced windows and doors

Description of Work: Erie Salesmen were very pushy and we caved to their pressure. The roof that was installed was down very poorly, and after 2 1/2 years we complained to the BBB. They ended up replacing the roof, and even that didn't go smoothly. All is well now, but I do not recommend them!

Description of Work: They replaced the roof with Erie Metal Shkingles.

Description of Work: High quality work done. But took a long time and they were terrible about letting us know when or if they were coming.

Description of Work: .

Description of Work: They were very professional. Did everything they said they would. After looking at many roofers I'm glad I chose Erie Metal Roofing company.

Description of Work: The subcontractor had problems with the supplier and contractor but was pleased with the new roof.

Description of Work: .

Description of Work: They put some siding on.

Description of Work: On 9/7/2011, a person from Erie Construction Mid-West Inc. knocked on my storm door (the entry door was open). She caught me off guard, because I was expecting a TV cable repair person; otherwise I probably would not have talked to her. She asked me to make an appointment for an estimate for new siding. She wrote down my information for an appointment, and wanted to know where my wife and I retired from. I told her Erie Construction did not need to know that for an estimate, and I was not going to permit a three hour sales presentation. She told me a representative would call within a half hour to confirm my appointment on 9/8/11. She handed me an Erie advertisement which did not show an address or telephone number which I thought was odd. She wrote down a telephone number and street which she said is in Dayton, but said she did not know the street address. In the past, I read warnings not to do business with a company without an address, so I became suspicious. The representative did not call within the promised half hour, so I used the time to check out the company with Angie's List and Better Business Bureau (BBB) records. Angie's List had three reports, two Fs and one D, and the reports indicated Erie Construction was not bonded or insured. A BBB report showed Erie Construction Headquarters was located in Toledo, Ohio, 14 locations had a total of 44 closed complaints, the BBB met with Erie Construction 11/18/2010 to address the volume of consumer complaints, and the company told BBB that they are working to improve their internal procedures so that consumers do not have to turn to BBB for assistance in resolving their disputes. There was no way that I would do business with a firm with this kind of record. I did not want to get involved. When the Erie Construction representative called, I cancelled my appointment, and told him it was because of the Angie's List F reports and the 44 complaints filed with BBB. The Erie Construction representative than began to talk non-stop. I definitely knew then he was not getting in my home. He said the 44 complaints were all closed and the complaints were a small percentage of Erie Construction business at 29 locations (the BBB showed 14 locations). He did not explain the Angie's List 2 Fs and a D. He said that Erie Construction siding was better than other siding. He began to cite BBB complaints that he said had no merit. He went on and on. I had to interrupt him to ask if Erie Siding was rated in Consumer Reports. He said no, but other companies are not rated either. I asked him if an independent study had been made to show that Erie Construction siding was better than the rest. He said no and continued to talk on and on. I again interrupted to tell him to cancel the appointment. He finally cancelled the appointment saying that he had to get to other customers who were waiting.

Description of Work: I used the services of Erie Construction for insulation. I last used them in April 2010.

Description of Work: Added e-shield insulation, replaced the soffit vents, added roof vents to our house.

Description of Work: Nothing, couldn't even get someone to show up for an estimate.

Description of Work: Metal shingle roof installation. Take off existing roof (cedar shake) and install new roof. Clean job site to our satisfaction.

Description of Work: Consultation for 3 new windows for our home (Living Room, and Son's Room). Government is giving 30% back tax credit for any energy star items purchased, these qualify. The have triple pane windows that are awesome. The salesman took a long time at our home, but was very friendly and gave good information, even asked us if we wanted him to go through everything, or skip the boring parts. We were impressed with the product and will be getting them installed in the next 3-7 weeks. The windows are custom made, so take a little while to come in. They had double pane windows, but gave us triple free for signing that day ($380 value). He also gave us $500 off for keeping our original appointment when we called them for the consultation. Windows have a lifetime guarantee and 5 year breakage replacement on windows and screens.

Description of Work: No work performed.

Description of Work: They re-faced my cabinets.

Description of Work: NO WORK - THEY TWICE SCHEDULED APPT. TO GIVE ESTIMATES AND MISSED BOTH OF THEM. THIS WAS AFTER REPEATED PHONE CALLS SAYING HOW IMPORTANT IT WAS THAT WE BE THERE BECAUSE THEIR GUY WAS MAKING A TRIP AND ALL--A BIT HIGH PRESSURE SALES TACTICS. BUT THEY COULDN'T BE BOTHERED TO CALL WHEN RUNNING MORE THAN 40 MINUTES LATE FOR THE APPT.