Drain Doctor is a locally owned company, Started in Toledo Ohio in 1999. We have built Drain Doctor a reputation in the NWO area by providing fast, friendly and knowledgeable service that is unparalleled to our competition. Our goal is to provide you with quality,professional plumbing and sewer service at an affordable price. please call us to see what separates us from our competition. We offer no dig technology , install water heaters, sump pumps , backflows and more . https://youtu.be/S14vsNLaPH4
Business highlights
24 years of trusted experience
Emergency Services Offered
Services we offer
*Master Plumbers /anything that has to do with pipes drains or gas work *licensed sewer contractors/ cleaned, jetted,dug up ,re-lined, camera located or completely replaced.We keep up on all of the latest technology go to conventions, continuing education as NWO is usually behind the tech curve. Unique in this area (4000psi sewer jetter to remove roots and grease)(cured in place pipe. sewer lining system=no digging yard) *if we cant do something we can always refer someone locally that can.
Description of Work: Move laundry from basement to first floor
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Richard M.
06/2020
2.0
water heater repair
+ -1 more
left amess on my dtiveway emptying what was left in old tank . whatever it was stained my driveit took several scrubbings to get rid of it.
Description of Work: new waterheater
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
1.0
Response from Drain Doctor
Pardon me sir who was the technician out for the job?
Shirley M.
04/2020
5.0
plumbing, drain pipe, drain cleaning
+ 1 more
Rob was in and out quickly. Excellent work done.
Description of Work: Plumbing pieces replaced in the toilet tank.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Sheila J.
10/2019
1.0
plumbing
+ -1 more
I called Drain Doctor and made an appointment for the next day between 9 and 1. When 1:30 came I called and they said I had no appointment. I was furious, found someone else and got it fixed. You better check your referrals more thoroughly!!!!
Description of Work: clogged kitchen drain
Rating Category
Rating out of 5
Grace P.
08/2019
4.0
plumbing
+ -1 more
It went just fine, they did a wonderful job, they grab my bath towel and got grease on it and that was the one bad thing.
Description of Work: They put in a new outdoor faucet, tightened up our kitchen faucet, and replaced a faucet in the bathroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Diane Z.
08/2018
5.0
plumbing
+ -1 more
These are the people to go to! Professional, knowledgeable, efficient. The technician was able to identify the problem which is covered by warranty - part was ordered - and a satisfied customer. Will definitely use them again!
Description of Work: Faulty kitchen faucet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$125
Kimberly S.
10/2017
3.0
plumbing
+ -1 more
The plummer arrived on time, was very courteous and friendly, but was here for more than 4 hours and ended up having to come back the next day with heavier-duty equipment and a buddy. It only took about 30 minutes to unclog the drain the second day. I feel he was here too long the first day, like he knew he wasn't going to get it unclogged the first day, even though he had tried several different "snakes", lso why stay until 10 pm working! It was just more aggravating and made the guy seem like he didn't really know what he was doing.
Description of Work: Needed a kitchen drain unclogged.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$420
Sean W.
03/2017
5.0
plumbing
+ -1 more
Excellent work and results
Description of Work: Water Main
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
don S.
10/2015
3.0
plumbing
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
Response from Drain Doctor
We can not charge much less for a service call.. Joel Drain Doctor
Erinn W.
05/2013
5.0
plumbing
+ -1 more
Replaced with no problems . Works great and even looked at the toilet and fixed a minor issue in that while he was here!
Description of Work: kitchen sink was leaking so replaced all pipe from sink to wall. Our house is old and this had never been done before so it was a difficult one
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Deborah O.
02/2010
5.0
plumbing, water heater repair
+ 0 more
Plumber and his assistant were prompt, helpful, and able to deal with "vintage' plumbing in order to install the new unit. I can recommend Drain Doctor, with one caveat: I recently made a call for another unrelated problem (leak in basement), and after two days, and several messages left, have not received a callback. I have had to call another plumber. I do not know if Drain Doctor is still in business -- or if there is some other issue that has caused them not to return a call. *IF* you are able to contact them and choose to use them, I believe you will be very satisfied with their service.
Description of Work: Plumber removed and replaced a leaking -- and very old -- hot water heater.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$700
Response from Drain Doctor
Dear [Member name removed] sorry that we couldn't return your call I believe that was one time where we had to shut down the business because I had to go to Columbus for school for a week and I didn't change my messages. I can assure you were still in business and were very busy but we can fit you in at anytime thanks again I hope to hear from you in the future. sincerely, Joel George II owner
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Plumbing,
Drain Pipe Installation,
Water Heaters,
Drain Cleaning,
Foundation Repair,
Sewer Cleaning,
Natural Gas Lines,
Kitchen and Bath Remodeling,
Wells and Pumps,
Water Filtration and Softening,
Excavating
FAQ
Drain Doctor is currently rated 4 overall out of 5.
Sunday: 12:00 AM - 12:00 PM
Monday: 9:00 AM - 8:00 PM
Tuesday: 9:00 AM - 8:00 PM
Wednesday: 9:00 AM - 8:00 PM
Thursday: 9:00 AM - 8:00 PM
Friday: 9:00 AM - 8:00 PM
Saturday: 12:00 AM - 12:00 PM
Drain Doctor accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Drain Doctor offers free project estimates.
Yes, Drain Doctor offers eco-friendly accreditations.
Yes, Drain Doctor offers a 10% senior discount.
Yes, Drain Doctor offers emergency services.
No, Drain Doctor does not offer warranties.
Drain Doctor offers the following services: *Master Plumbers /anything that has to do with pipes drains or gas work *licensed sewer contractors/ cleaned, jetted,dug up ,re-lined, camera located or completely replaced.We keep up on all of the latest technology go to conventions, continuing education as NWO is usually behind the tech curve. Unique in this area (4000psi sewer jetter to remove roots and grease)(cured in place pipe. sewer lining system=no digging yard) *if we cant do something we can always refer someone locally that can.