D & R Pool Sales LLC

I contacted them because they had great reviews and ratings. I was put on the schedule and told to text my address to Steve who does the installs. He never showed up or called on the day I was scheduled. I called back and Steve told me that he never got the text after I told him that i text him right after we spoke on the phone. I set another appointment, Steve came on time and never knocked or called just walks into my backyard. What if my wife was tanning or something? I didn't say anything about it but went out to speak to him. He told me that there was electrical that needed done and i said i would get it fixed but he couldn't do anything till its done which means it would be at least another 3 weeks. I was upset and said I'll find another company and told him i was upset that he never contacted me from the previous appointment. Then starts raising his voice pointing at me saying i never text and when i said i did he then starts shouting until i told him to get off my property. He laughs and keeps yelling oh ill leave. I call in to complain and they literally told me that i should find another place and i could keep venting if i wanted to but they weren't going to do a thing. I have the whole thing on camera and my neighbor was out who watched and heard the whole thing. I'm shocked by their dismissive attitude and by Steve all together.

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Went above and beyond with their service. Nicest and most professional people you want to know. Love the pool they sold me was even able to pay it off a year before it was installed. Helped with other problems I was having. Always very kind and friendly no matter what was going on. Everyone in the place was very knowledgeable and helpful. Never made you feel like you were being a pest. Would highly recommend them to anyone. Thanks for great service

everything they said to do and all the things they gave us for the problem were exactly what was needed they were very interested and very professional at all times. they were great and really very friendly I will go to them every summer for my pool needs

It was great, they replace the motor in about half an hour while I waited. They are always very responsive and knowledge. I highly recommend Dand R Pool Sales in Toledo, OH

Same day service.