Buckeye CableSystem

TV Service - Cable, Internet Service, Phone Service - Landline,

About us

Additional phones - (419) 866-8539, (866) 402-1468, (800) 866-3260.

Business highlights

58 years of trusted experience

Services we offer

TV cable, internet, home phone, premium channels, DVR, VOD & TV.


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

4.252 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
54%
4
15%
3
19%
2
8%
1
4%


Rating CategoryRating out of 5
quality
4.2
value
3.5
professionalism
4.3
responsiveness
4.3
punctuality
4.3
Showing 1-25 of 52 reviews

Carolyn C.
01/2017
5.0
internet service, cable tv service
  + 0 more
Great service & customer service. Worth the expense but, would really appreciate if the price was based on the television channels I actually watched.
Description of Work: Internet & Cable Television

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Roy B.
06/2015
4.0
cable tv service
  + -1 more
Everything went fine. It was hooked up on time
Description of Work: hooke up my service after a vacation stop

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Karen F W.
06/2015
5.0
cable tv service, landline phone service, internet service
  + 1 more
I'm pleased with them. It's a local company. The rates depend on the speed of your internet.
Description of Work: I use Buckeye. We have a bundle for phone, internet and cable.
Rating CategoryRating out of 5
Yes, I recommend this pro
$150

Jennifer O.
05/2015
5.0
cable tv service, landline phone service, internet service
  + 1 more
Their price is too high but it is the fasted and best we have around here.
Description of Work: I use Buckeye Cable System for internet, cable and phone services.
Rating CategoryRating out of 5
Yes, I recommend this pro
$225

Eric D.
04/2015
5.0
internet service
  + -1 more
They are ok. I've just started to use them and I have no positives or negatives.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$55

Dennis A.
01/2015
5.0
cable tv service, internet service
  + 0 more
I have always found their service to be very good. I have a mother with Alzheimers, and she would always press the wrong button, and the guys at Buckeye came and fixed it always for her. They were always very nice and very sweet to her.
Description of Work: We use Buckeye CableSystem for cable and internet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$187

Nick V.
07/2014
5.0
internet service, cable tv service
  + 0 more
Great quality internet and tv lots of programs on VOD. Crystal clear images in HD. Installers at friendly and clean. I recommend being there when they are working because they will run the cable the way you want it ran. Customer service is top notch. Every time I call they are able to talk me through the steps to remedy my issue or they have someone come out and fix it for free. And I never have to wait to talk to someone who knows how to help. I'm on the phone with a real person almost instantly. Amazing company.
Description of Work: Great customer service and a quality product

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

nanda Y.
06/2014
5.0
cable tv service, internet service
  + 0 more
i had a problem with the modem . they fixed it in a day . the service was very good
Description of Work: the fixed the model in less than 2 hour .

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$110

Sandie R.
06/2014
4.0
cable tv service
  + -1 more
The first person that came was awesome, he explained everything. There was something he couldn't do so they had to come back and then wanted to charge me for it. They called the office and I had to pay for half of it when it was part of the install. Shold have been free.
Description of Work: Installed cable and internet service.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0

Yes, I recommend this pro
$198

Ashley S.
06/2014
2.0
cable tv service
  + -1 more
Horrible. Transferred me to 3 different people who didn't know what was going on n they were no help.. would switch but only cable provider in area.
Description of Work: Nothing no help what so ever even after being transferred to 3 different people.

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$150

john D.
06/2014
3.0
cable tv service
  + -1 more
Cabel TV service has declined steadily since I got the DVR and multiroom set up. Many channels are not providing good image quality. I complained and was told that they are trying to get everyone off analog to digital which will require everyone having a cabel box for all of your tv's throughout the house. I Think that people should switch to Satellite tv if you need to have all of your tv's hooked up to boxes. I made the switch and I am very impressed with Direct Tv the quality is superior to what I had and so far very reliable with installation and service .
Description of Work: cabel tv service and internet service

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
5.0
responsiveness
3.0
punctuality
3.0


Mari T.
03/2014
3.0
cable tv service, internet service, landline phone service
  + 1 more
we went from $55 tO $110 a month they raised their prices!!! nOT happy!!! LOoking around for cheaper internet connections... people aLL over the social media saying the same thing...TOOO EXPENSIVE!!!
Description of Work: provided a simple phone connection-just local calls- no long distant & internet connection

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0

$110

Frank L.
03/2014
3.0
cable tv service
  + -1 more
Good company sliding downhill fast. Outages on all three products (cable, TV, phone). The quality of service has taken a nosedive last six months. From the constant fights with CBS, Fox, and now NBC. Watching a show and they slide extra commercials and you miss two minutes and lose the plot. High def stations freezing. Call support you say? When you try you are greeted with all circuits are busy please try again later. And if that's not enough my bill included a rate increase. Amazing. More money for less product. Now lets and quot;talkand quot; phone. I can do this because I am not using Buckeye VOIP. It is a 50-50 shot your call goes thru. I have gone to my cell exclusively now. While the internet is fastest in town I have begun to question if its the most reliable. I work from home and short term outages ranging from a few minutes to hours are frequent. Two or three monthly. I need the bandwidth so I am a captive customer and have my home for sale so other providers isn't feasible now. Just be warned Buckeyecable is heading south just like me! and quot;
Description of Work: no recent install

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$258

mary R.
02/2014
2.0
cable tv service
  + -1 more
as said above, they are not providing channels that other providers give. they have not negotiated for the winter olympics and the limited coverage they are showing is terrible. 24 hour of curling (no offense--do not like curling). no evening activities shown except for the Canadian Station which I do not like. I want to see NBC and Bob Costas coverage interviewing Americans. Repeated calls to Buckeye just give excuses. This is the 2nd time this has happened in 12 months. The money I pay is not worth what I get.
Description of Work: service has always been good. problem is them cancelling negotiations with WNWO/Sinclair and no Olympic programming. Called several times and they give channels olympics are on. However, the times are terrible & all it shows on one channel is 24 hours of curling. hate curling. want to see more. they provide the Canadian Station but it is not like the NBC/Bob Costas olympics. Very disappointed.

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
5.0
responsiveness
4.0
punctuality
4.0


Sherda W.
02/2014
5.0
internet service, landline phone service, cable tv service, home automation
  + 2 more
Have used them for years, love their service. Very responsive to any question.
Description of Work: ongoing internet, home phone, TV cable, total home wireless and DVR

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

William D.
01/2014
5.0
cable tv service, internet service
  + 0 more
Buckeye Cable works much better for me than the previous internet provider. I use their tv & internet. Whenever I have a question, technical or otherwise, they are there (you get to talk to a human) and very helpful. I would recommend them over those other internet providers. Prices are also competitive.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Donald B.
01/2014
3.0
internet service
  + -1 more
I have called several times, and they have not been able to help me with NBC. Also my service was out for a day.
Description of Work: I was asking about NBC as one of my channels. Buckeye is in a fight with NBC and has deleted this channel from my (and everyone's service. Can't watch NFL playoffs nor Olympics..

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
3.0


Carol G.
11/2013
3.0
internet service, landline phone service, cable tv service
  + 1 more
It went horrible, that's what happened. I plan on looking into another carrier. Whenever you call you get a different answer from everyone. Same with techs coming to the house.
Description of Work: We have used them for cable for 20 years. In 2006 we bought their bundle which includes cable Internet and phone. Its been a rocky road but they have a monopoly. Oct 5 I called the sales dept to innocently inquire about pricing for new customers because my daughter was moving from a rental to a house. The woman I spoke with demanded to know who she was talking with and our acct info. After I told her innocently she started combing thru OUR account saying she was "looking for errors in pricing and it was her duty to do it." She says she found an error, we were being charged " too little" and she was going to increase our fee. After talking with a supervisor, Burt, he apologized and said he would see that didn't happen and she was out of line. Well guess what? When the bill came they did increase by $20 and I called and got no where. HOw's THAT for nerve. So I'm going to BBB.

Rating CategoryRating out of 5
quality
4.0
value
2.0
professionalism
3.0
responsiveness
4.0
punctuality
4.0


Becky T.
09/2013
1.0
voice mail
  + -1 more
they did not service my area!
Description of Work: internet service
Rating CategoryRating out of 5
$29.99

LINDA U.
07/2013
3.0
landline phone service, cable tv service, internet service
  + 1 more
I'm not impressed with their service. If cable, phone or internet go out, I don't think they're very responsive. If it goes on for a period of time, there's no credit to your bill. It's too bad! Also, their service price is exorbitant. If there's a competitor that comes in town, I would probably not use them again.
Description of Work: I used Buckeye CableSystem for internet, cable and landline.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

$144

Jan D.
06/2013
5.0
cable tv service, landline phone service, internet service
  + 1 more
They're always excellent, polite, understanding, and find solutions to your problem.
Description of Work: I used Buckeye Cable System, Inc. for internet, phone,and television cable services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$113

Wayne W.
05/2013
5.0
internet service, landline phone service, cable tv service
  + 1 more
Buckeye Cable System has a fast connection. They are great to deal with. They have a technical team to help you with your connection problems. Great customer service.
Description of Work: I used Buckeye Cable System for my internet, phone and TV cable service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Barb C.
07/2012
5.0
cable tv service, landline phone service, internet service, voice mail
  + 2 more
My husband likes it the best for the computer. I had some problems recently and they ruled it out as their problem but the tone of the helpers was a bit congenial, they were a little annoyed. But the internet connection is pretty good.
Description of Work: Buckeye Express is our internet, phone, voice mail and cable service provider.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

judith J.
07/2012
5.0
internet service, landline phone service, cable tv service
  + 1 more
I have been using them since 1977. I don't like the idea of a satellite dishes. They have one channel that is a make or break. There might be other providers cheaper out there but they hava the make or break. If a piece of hardware breaks you can drop it off at a local shop and they will fix it or wait for them to come out. They were quickly in and quickly out last time they were here. They came on time also.
Description of Work: I use Buckeye Cable System for cable service, phone service, and internet service.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Bryan B.
06/2012
5.0
cable tv service
  + -1 more
I'm a lot happier with Buckeye than I am with Dish Network.
Description of Work: I recently had Buckeye cable installed for internet access and TV.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$40
    • 1(current)
    • 2
    • 3

Contact information

5566 Southwyck Blvd, Toledo, OH 43614

www.buckeyecablesystem.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

TV Service - Cable,
Internet Service,
Phone Service - Landline,
Voice Mail,
Home Automation,
Phone Service - Cellular,
Phone Wiring

FAQ

Buckeye CableSystem is currently rated 4.2 overall out of 5.

Monday: 8:00 AM - 6:00 PM

Tuesday: 8:00 AM - 6:00 PM

Wednesday: 8:00 AM - 6:00 PM

Thursday: 8:00 AM - 6:00 PM

Friday: 8:00 AM - 6:00 PM

Saturday: 8:00 AM - 6:00 PM

Buckeye CableSystem accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, Buckeye CableSystem does not offer free project estimates.
No, Buckeye CableSystem does not offer eco-friendly accreditations.
No, Buckeye CableSystem does not offer a senior discount.
No, Buckeye CableSystem does not offer emergency services.
No, Buckeye CableSystem does not offer warranties.
Buckeye CableSystem offers the following services: TV cable, internet, home phone, premium channels, DVR, VOD & TV.

Contact information

5566 Southwyck Blvd, Toledo, OH 43614

www.buckeyecablesystem.com

Service hours

Monday:
8:00 AM - 6:00 PM
Tuesday:
8:00 AM - 6:00 PM
Wednesday:
8:00 AM - 6:00 PM
Thursday:
8:00 AM - 6:00 PM
Friday:
8:00 AM - 6:00 PM
Saturday:
8:00 AM - 6:00 PM