Buckeye CableSystem

Great service & customer service. Worth the expense but, would really appreciate if the price was based on the television channels I actually watched.

Everything went fine. It was hooked up on time

I'm pleased with them. It's a local company. The rates depend on the speed of your internet.

Their price is too high but it is the fasted and best we have around here.

They are ok. I've just started to use them and I have no positives or negatives.

I have always found their service to be very good. I have a mother with Alzheimers, and she would always press the wrong button, and the guys at Buckeye came and fixed it always for her. They were always very nice and very sweet to her.

Great quality internet and tv lots of programs on VOD. Crystal clear images in HD. Installers at friendly and clean. I recommend being there when they are working because they will run the cable the way you want it ran. Customer service is top notch. Every time I call they are able to talk me through the steps to remedy my issue or they have someone come out and fix it for free. And I never have to wait to talk to someone who knows how to help. I'm on the phone with a real person almost instantly. Amazing company.

i had a problem with the modem . they fixed it in a day . the service was very good

The first person that came was awesome, he explained everything. There was something he couldn't do so they had to come back and then wanted to charge me for it. They called the office and I had to pay for half of it when it was part of the install. Shold have been free.

Cabel TV service has declined steadily since I got the DVR and multiroom set up. Many channels are not providing good image quality. I complained and was told that they are trying to get everyone off analog to digital which will require everyone having a cabel box for all of your tv's throughout the house. I Think that people should switch to Satellite tv if you need to have all of your tv's hooked up to boxes. I made the switch and I am very impressed with Direct Tv the quality is superior to what I had and so far very reliable with installation and service .

Horrible. Transferred me to 3 different people who didn't know what was going on n they were no help.. would switch but only cable provider in area.

we went from $55 tO $110 a month they raised their prices!!! nOT happy!!! LOoking around for cheaper internet connections... people aLL over the social media saying the same thing...TOOO EXPENSIVE!!!

Good company sliding downhill fast. Outages on all three products (cable, TV, phone). The quality of service has taken a nosedive last six months. From the constant fights with CBS, Fox, and now NBC. Watching a show and they slide extra commercials and you miss two minutes and lose the plot. High def stations freezing. Call support you say? When you try you are greeted with all circuits are busy please try again later. And if that's not enough my bill included a rate increase. Amazing. More money for less product. Now lets and quot;talkand quot; phone. I can do this because I am not using Buckeye VOIP. It is a 50-50 shot your call goes thru. I have gone to my cell exclusively now. While the internet is fastest in town I have begun to question if its the most reliable. I work from home and short term outages ranging from a few minutes to hours are frequent. Two or three monthly. I need the bandwidth so I am a captive customer and have my home for sale so other providers isn't feasible now. Just be warned Buckeyecable is heading south just like me! and quot;

as said above, they are not providing channels that other providers give. they have not negotiated for the winter olympics and the limited coverage they are showing is terrible. 24 hour of curling (no offense--do not like curling). no evening activities shown except for the Canadian Station which I do not like. I want to see NBC and Bob Costas coverage interviewing Americans. Repeated calls to Buckeye just give excuses. This is the 2nd time this has happened in 12 months. The money I pay is not worth what I get.

Have used them for years, love their service. Very responsive to any question.

Buckeye Cable works much better for me than the previous internet provider. I use their tv & internet. Whenever I have a question, technical or otherwise, they are there (you get to talk to a human) and very helpful. I would recommend them over those other internet providers. Prices are also competitive.

I have called several times, and they have not been able to help me with NBC. Also my service was out for a day.

It went horrible, that's what happened. I plan on looking into another carrier. Whenever you call you get a different answer from everyone. Same with techs coming to the house.

they did not service my area!

I'm not impressed with their service. If cable, phone or internet go out, I don't think they're very responsive. If it goes on for a period of time, there's no credit to your bill. It's too bad! Also, their service price is exorbitant. If there's a competitor that comes in town, I would probably not use them again.

They're always excellent, polite, understanding, and find solutions to your problem.

Buckeye Cable System has a fast connection. They are great to deal with. They have a technical team to help you with your connection problems. Great customer service.

My husband likes it the best for the computer. I had some problems recently and they ruled it out as their problem but the tone of the helpers was a bit congenial, they were a little annoyed. But the internet connection is pretty good.

I have been using them since 1977. I don't like the idea of a satellite dishes. They have one channel that is a make or break. There might be other providers cheaper out there but they hava the make or break. If a piece of hardware breaks you can drop it off at a local shop and they will fix it or wait for them to come out. They were quickly in and quickly out last time they were here. They came on time also.

I'm a lot happier with Buckeye than I am with Dish Network.