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Preferred Appiance Service

Plumbing, Appliance Repair, Appliance Repair - Small

About us

We are a family owned and opperated company. We service most of Franklin County as well as Licking, Fairfield, and Perry, counties. We have now expanded into the Zanesville area as well. We have 14 years experience in the industry and are setting the bar in customer service.

Services we offer

Washers, Dryers, Dishwashers, Microwaves, Refridgerators, Ranges, and Cooktops

Amenities

Senior Discount

10%



Accepted payment methods

Check

Reviews

4.32 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
50%
4
0%
3
0%
2
0%
1
50%


Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0
Showing 1-2 of 2 reviews

Joan K.
07/2015
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$100

Gina S.
09/2013
1.0
appliance repair
  + -1 more
1) Said they would call within 1/2 hr of arrival. After call came saying he was on his way, I emptied all fridge contents & shelves so he could access area with problem. It was an hr before he arrived so food sat out longer than expected. 2) He opened up the back of the fridge, looked at it, slightly bent a piece of metal "to better direct the water" which my husband and I had already done before reporting the claim. He then ran water through the drain line to make sure it was "Clear", which my husband and I had already done before reporting the claim. 3) He put it back together and said it was an un-fixable problem and my best bet was to put shims under the front legs so gravity could direct the water better. 4) He charged me the $100 Deductible from Home Warranty Co. It was less than 10 Minutes of work total. I understand that's his contract with the Home Warranty Co, so even though a steep fee for Minutes worked, that did not upset me. However... 5) I sent a picture of the problem to Samsung. They replied and said "There are no recalls on this problem & to permanently Solve this issue, all that needed to happen was to have a Repair Tech come out and fix the problem and asked if I would like them to Schedule Repair"!!! 6) The Report turned into my Home Warranty Company by Preferred Appliance said that I had a CLOGGED DRAIN LINE that he had cleared it. So my Home Warranty Company believed the problem was FIXED and everything is fine. It was a Lie that the drain line was clogged, as previously stated the line was checked by my husband & I BEFORE turning in the claim. And even when the tech was here and he ran water through the line, he himself stated that the drain line was accepting water and CLEAR! 7) Now I have the conflict of having to pay a Second tech to come out and see what needs done to fix the problem and will also have the conflict of my Home Warranty Co showing the issue as Repaired so if it ends up being a covered issue, I will have to file a dispute with my Home Warranty Co. This is all extra added work an headache due to someone being dishonest with me and with my Home Warranty Co. as to what the problem was. This repair was mandatory to be completed quickly due to having my daughters wedding at our home and having 100 guests at our house. Now I am not only on a time crunch to get this done with a 2nd provider but it is an added expense to an already tight budget from paying for a wedding. It's a lot of un-necessary stress at an already stressful time caused by someone being dishonest.
Description of Work: Provider came to evaluate problem with my Samsung Refrigerator, he was sent by my Home Warranty Company and was not someone that I personally had chosen to come out, but was rather assigned my Claim.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
2.0
punctuality
2.0

$100

    Contact information

    104 Edgewater Beach, Thornville, OH 43076


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Appliance Repair,
    Appliance Repair - Small

    FAQ

    Preferred Appiance Service is currently rated 4.3 overall out of 5.

    Sunday: Closed

    Monday: 8:00 AM - 5:00 PM

    Tuesday: 8:00 AM - 5:00 PM

    Wednesday: 8:00 AM - 5:00 PM

    Thursday: 8:00 AM - 5:00 PM

    Friday: 8:00 AM - 5:00 PM

    Saturday: Closed

    Preferred Appiance Service accepts the following forms of payment: Check
    No, Preferred Appiance Service does not offer free project estimates.
    No, Preferred Appiance Service does not offer eco-friendly accreditations.
    No, Preferred Appiance Service does not offer a senior discount.
    No, Preferred Appiance Service does not offer emergency services.
    No, Preferred Appiance Service does not offer warranties.
    Preferred Appiance Service offers the following services: Washers, Dryers, Dishwashers, Microwaves, Refridgerators, Ranges, and Cooktops

    Contact information

    104 Edgewater Beach, Thornville, OH 43076


    Service hours

    Sunday:
    Closed
    Monday:
    8:00 AM - 5:00 PM
    Tuesday:
    8:00 AM - 5:00 PM
    Wednesday:
    8:00 AM - 5:00 PM
    Thursday:
    8:00 AM - 5:00 PM
    Friday:
    8:00 AM - 5:00 PM
    Saturday:
    Closed