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J&J Plumbing Heating & Cooling

Heating and Air Conditioning, Water Heaters

About us

At J&J Plumbing, Heating, Cooling, & Electric we know that we are only as good as the service we provide. We are a family owned business, committed to our customers. We are licensed, insured and bonded with the State of Ohio. We have been servicing Summit, Portage, Stark and Medina County for over 30 years! J&J Plumbing, Heating, Cooling, & Electric is compliant with all city ordinances, Ohio code, and OSHA regulations.

Business highlights

35 years of trusted experience
Women Owned & Operated
Veteran Owned & Operated
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Service & New Installation - Plumbing Heating & Cooling System Components, Remodeling Projects, New House Plumbing and Ducting, Sewer Cleaning, Rooftop Units Camera Inspection Projects, & Water Heater Installations.

Services we don't offer

Excuses and dishonesty.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

35%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

3.634 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
53%
4
6%
3
6%
2
3%
1
32%


Rating CategoryRating out of 5
quality
3.6
value
3.1
professionalism
3.4
responsiveness
4.0
punctuality
3.9
Showing 26-34 of 34 reviews

Maureen O.
02/2017
5.0
plumbing
  + -1 more
Very pleased.
Description of Work: I broke the spigot off the outside faucet. I had to shut water off to whole house. 4 other companies couldn't fit me in. Dave was sent over after his last appt and fixed it right up.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from J&J Plumbing Heating & Cooling
I remember taking this call. The Customer was very pleasant to work with. Dave turned around on his way home to take care of here problem. We Take great pride in our technicians work, and we look forward to working with you in the future.

Cynthia T.
11/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: They showed up on time, showed me what the problem was, fixed it, then showed me how they fixed it
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from J&J Plumbing Heating & Cooling
Thank you being a fantastic customer! We appreciate the review, and we look forward to assisting you in any matter plumbing or heating.

Webster K.
04/2008
3.0
plumbing
  + -1 more
Well.
Description of Work: They replaced a sill cock on an outside faucet. The charged me 421.00 for it. I saw the same sillcock at a home improvement store for 25.00.

Rating CategoryRating out of 5
quality
5.0
value
1.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$421

Response from J&J Plumbing Heating & Cooling
We appreciate the review. My technicians are experienced, friendly, punctual and efficient. We come in a fully stocked van with material to fix most problems that could occur with a repair. They drive a clean marked van, and show up in a presentable uniform. Background checked, Drug tested and licensed, and we guarantee our work. Get that at Home Depot for 25$

Aaron V.
10/2007
1.0
plumbing
  + -1 more
I contacted J&J on a Saturday. They promptly called me back and stated they would be out at 10am Monday morning. I got a call Monday morning at 10am stating they needed to schedule a time with me. I informed them they already set the time up for 10am and that I needed to go to work at 11:30am. I was then told they'd be there at 10:45am. At 10:50am they weren't there yet so I called again and was told they'd be there at 11:30am, at which time I canceled my appointment.
Description of Work: I did not allow them to do any work.

Rating CategoryRating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0


Response from J&J Plumbing Heating & Cooling
This job and review occurred prior to the sale of J&J back before 2016. J&J Plumbing, Heating & Cooling is under new ownership and a new management team. Exceptional Customer Service is our goal - the company will do everything it can to ensure top quality service. I ask this disgruntled customer, and all other potential customers out there, to come back and give us a try. You will not be disappointed.

JANE K.
11/2006
4.0
plumbing
  + -1 more
It was good service.
Description of Work: They re-plumbed my whole trailer, which included putting all new pipes in.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

$2,000

Response from J&J Plumbing Heating & Cooling
We appreciate your review! We look to assist you in any plumbing or heating problems you may have.

JOHN AND EVONN H.
06/2006
5.0
plumbing
  + -1 more
Great company and people to work with. Work was performed at cost of original estimate. Very professional and knowledgeable. Did leave a marred place on wall.
Description of Work: Were called in to fix leaking toilet installed by Homeworkz. Toilet flange was installed below floor level instead of above floor level. Wax seal could not seal. Homeworkz had also caulked around base of toilet so leaking would not initially be evident. John the plumber and Charles their carpenter did an excellent job reinstalling the toilet. They leveled and re-tiled the floor, remounted and sealed the flange, properly seated and sealed the toilet. Why couldn't Laszlo have done that?

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,550

Response from J&J Plumbing Heating & Cooling
Thanks for the review. We are always striving to be better. We thank you for your support!

LYNDA G.
05/2006
1.0
wells
  + -1 more
The plumber arrived, took a look at what needed to be done. He said it was easy and started to get his equipment, until I stopped him and asked about the quote. He then told me $425, because that was the only sump pump he had and the $259 deal was a piece of junk and wouldn't put it in! I hesitated, because that was a jump in price. I told him I wanted to gather some more quotes. He then sprung a $49.95 service fee on me...which was never disclosed! I did not pay and was told by the Operations Manager Jerry, that they would invoice me anyway...NO CUSTOMER SERVICE OR FAIR AND ETHICAL BUSINESS CONDUCT. STAY AWAY!!!
Description of Work: Called and asked for a quote to replace a sump pump. I was told someone would need to come and to give me an accurate quote, but the price starts at $259, but was dependent upon my "needs". I scheduled an appointment for the next day and inquired that if I was OK with the quote, would they be able to complete the work? I was told yes they would be able to complete the work because the plumber carries 4 different sump pumps with him.

Rating CategoryRating out of 5
value
2.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0

$425

Response from J&J Plumbing Heating & Cooling
This job and review occurred prior to the sale of J&J back before 2016. J&J Plumbing, Heating & Cooling is under new ownership and a new management team. Exceptional Customer Service is our goal - the company will do everything it can to ensure top quality service. I ask this disgruntled customer, and all other potential customers out there, to come back and give us a try. You will not be disappointed.

05/2006
1.0
plumbing
  + -1 more
He was gone forever looking for one of those pipes that goes under your sink. I was getting ready to call the company and tell them to forget it, and then he showed up.
Description of Work: I had a number of small things done, and when they got done adding up my bill it was 800 bucks.

Rating CategoryRating out of 5
quality
4.0
value
1.0
professionalism
2.0
responsiveness
1.0
punctuality
2.0

$800

Response from J&J Plumbing Heating & Cooling
This job and review occurred prior to the sale of J&J back before 2016. J&J Plumbing, Heating & Cooling is under new ownership and a new management team. Exceptional Customer Service is our goal - the company will do everything it can to ensure top quality service. I ask this disgruntled customer, and all other potential customers out there, to come back and give us a try. You will not be disappointed.

DJ M.
04/2003
1.0
plumbing
  + -1 more
THEY HAVE AN AD THAT SAYS THEY ARE A MEMBER OF THE BBB, BUT THEY ARE NOT!
Description of Work: FIXED A DRIP IN ELBOW OF A WATER PIPE. BUT WE HAD TWO DRIPS AFTER THEY WERE DONE. THEY REPLACED SOME PIPING FOR US IN OUR HOME. THE CONTRACT STATED THAT THE PIPING WOULD BE THE SAME TYPE OF PIPING THAT THEY CUT. THEY BASICALLY JUST REPLACED IT WITH A RUBBER HOSE AND CLAMP. WE WANTED A REFUND FOR THE DIFFERENCE, BUT THEY WOULD NOT PROVIDE THAT.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
2.0
responsiveness
1.0
punctuality
2.0

$169

Response from J&J Plumbing Heating & Cooling
This job and review occurred prior to the sale of J&J back in July 2012. J&J Plumbing, Heating & Cooling is under new ownership and a new management team. Exceptional Customer Service is our goal - the company will do everything it can to ensure top quality service. I ask this disgruntled customer, and all other potential customers out there, to come back and give us a try. You will not be disappointed.
    • 1
    • 2(current)

Contact information

1756 Southeast Ave, Tallmadge, OH 44278

http://jandjplumbing.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
Yes
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Heating and Air Conditioning,
Water Heaters

FAQ

J&J Plumbing Heating & Cooling is currently rated 3.6 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

J&J Plumbing Heating & Cooling accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, J&J Plumbing Heating & Cooling offers free project estimates.
Yes, J&J Plumbing Heating & Cooling offers eco-friendly accreditations.
Yes, J&J Plumbing Heating & Cooling offers a 35% senior discount.
Yes, J&J Plumbing Heating & Cooling offers emergency services.
Yes, J&J Plumbing Heating & Cooling offers warranties.
J&J Plumbing Heating & Cooling offers the following services: Service & New Installation - Plumbing Heating & Cooling System Components, Remodeling Projects, New House Plumbing and Ducting, Sewer Cleaning, Rooftop Units Camera Inspection Projects, & Water Heater Installations.
Excuses and dishonesty.

Contact information

1756 Southeast Ave, Tallmadge, OH 44278

http://jandjplumbing.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day