Description of Work: Communication was poor and retaining walls they installed needed major repair/rebuild within the year. Difficulty getting business to follow-up with other errors.
Rating Category
Rating out of 5
quality
2.0
value
2.0
professionalism
1.0
responsiveness
1.0
punctuality
2.0
$17,000
Terry F.
01/2014
5.0
gutter cleaning
+ -1 more
.
Description of Work: Gutter cleaning
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Michael S.
06/2013
3.0
lawn service
+ -1 more
I had purchased trees from here twice before. This time my answers about a dead tree that I purchased two years ago were very lacking on any concern of the problem. I still purchased a different type of tree to replaced the dead one. On delivery day, since I had the hole ready for the new tree, the planting went fast. They spent no time making sure the dirt around the new tree roots was packed down. This should have been done. My appointment was in the morning, and finally I called at noon and was told they should be there shortly. Well finally I called again at 2:30 to find that they hadn't left with my tree yet. I think I was forgot on the schedule.
Description of Work: Placed new tree into hole where the old tree came out.
Rating Category
Rating out of 5
quality
3.0
value
4.0
professionalism
3.0
responsiveness
2.0
punctuality
1.0
$115
Daniel B.
06/2013
5.0
landscaping
+ -1 more
Hatfield Lawn and Landscape did a very good job. They did a decent job. My wife was happy. We asked them to do a job and they did a good job. They were on time. They started the job and completed the job on time. They fulfilled our expectations. The job request was met.
Description of Work: They did some yard work here.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Donna C.
03/2013
5.0
landscaping
+ -1 more
I can't say there was anything that we disliked. The owner actually came out and planned our landscaping for us and drew a map out and put together a plan. He got that to us in a timely manner, showed it to us and then we scheduled it and when they installed it they did a great job. Other than the fact that we have trees and bushes in our backyard we really wouldn't have even known that they were here. Their prices were pretty competitive. We had a couple questions afterwards, and actually, about a month or so after everything was in they came back just to make sure that everything was going well and to see if we had any questions and just make sure that we were overall happy with things.
Description of Work: We used Hatfield Lawn & Landscape for landscaping last summer and the summer before.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Jane R.
05/2012
5.0
hardscaping
+ -1 more
Because of the rainy summer we had last year, they were delayed slightly from their initial estimate for starting, but once started, work was completed within 4 days. Al was always responsive as were his employees to any questions or concerns we had. A few changes were made as work began at our request, ie changing paver placement, addtional plant material, and all changes were made as requested.
Description of Work: Hatfield installed a firepit, pavers around firepit, then landscaping, and mulch all within our pool area.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Michael F.
04/2012
5.0
lawn service
+ -1 more
They do a pretty good job. They come out a couple times a year.
Description of Work: They come out and trim the bushes and trees.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Rachelle H.
12/2011
4.0
lawn service
+ -1 more
Overall, I have been pleased with Hatfield Lawn and Landscape. The staff is friendly and professional. The only reason I will not use them in the future is the cost. I was paying $42.00 a week this year. The biggest cost comes with the leaf cleanup. I have 3 huge Silver Maple trees that shed a lot of leaves. I pay extra for the longer time it takes to remove all the leaves. I have found another source to do the same chores at $30.00 a week. I have uses this service for about 4 years. The approximate service date was the last time that they were here.
Description of Work: Lawn maintenance: mowing and trimming on a weekly basis, edging on an as necessary basis, removal of any debris created and leaf clean up.
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
$1,095
Michael F.
12/2011
5.0
tree service, lawn service
+ 0 more
They do a good job.
Description of Work: I used Hatfield Lawn & Landscape to trim the trees and bushes.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Rich L.
09/2011
1.0
landscaping, hardscaping, irrigation systems
+ 1 more
Same as above.
Description of Work: Requested an estimate for landscaping, irrigation and a paver walkway late July. Contact showed up on time, promised a quote in two weeks, but they never called me back - almost two months ago? Either too busy or did not need the work, but were not professional due to a lack of response.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
5.0
Response from Hatfield Lawn & Landscape
A message was left on Member's phone (# starting with 616) the day after the site visit stating his design was ready to be reviewed. We never heard from this customer! His design has been filed after no response and is in front of me as I type. We quoted an Irrigation System on 8/3/2009 and never received a response to this either. We updated his 2009 Irrigation quote and were waiting for him to come in and review his design. Once the design was approved a formal Proposal would have been created including landscaping, paver walkway and Irrigation. This customer explained he travels frequently and it can be difficult for him to make time to come to our offices so we were patiently waiting for his response or visit. We are very disappointed it was not clearly understood the chain of action necessary. It is the same method we use with all of our customers as we want them to see the plants and make sure they like what has been suggested for their property. Once the design is agreed upon the pricing occurs and a formal Proposal is sent. Upon receipt of the signed contract the work is scheduled. Not meaning to argue but Member was contacted by phone very quickly after the site visit with a message to his 616 phone # alerting him his design was complete and awaiting his review. Sadly it still is.
Rachelle H.
11/2010
5.0
lawn service
+ -1 more
They are very efficient and pleasant. They are professional. They do the job and they don't fool around. They go right to doing what they have to do. They are very pleasant if I happen to be outside. If I need something extra done they are willing to do it. They are pleasant chaps! It is a little more expensive during he fall season due to the leaves my 3 large trees produce. If they are here for a longer period of time it is a little more. But to me it is worth it so I don't have to do it. I think their price is probably what you would pay anyone. They are very professional. They come on time. I never have to be concerned about them not showing up. It is a good company. I have used them for at least the past 5 years.
Description of Work: I use them for my lawn service, including mowing and leaves. They come once a week.
Professional, efficient, punctual and upbeat. The crew arrived on time, completed the work efficiently and cleaned up afterwards. Very pleasant "can do" attitudes.
Description of Work: Completely renovated a 20 year old paver patio that had sunk in various spots. Put in weed barrier and new foundation then reused the old pavers. Repaired a brick paver path. Power washed and sanded a second path and patio. Repaired a drainage system under the deck and filled washout areas with sand.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Lawn and Yard Work,
Landscaping,
Pavers and Hardscaping,
Tree Service,
Lawn Irrigation,
Pressure Washing,
Gutter Cleaning,
Landscaping - Lighting,
Fountains,
Greenhouses/Nurseries,
Snow Removal,
Mulch and Topsoil
FAQ
Hatfield Lawn & Landscape is currently rated 4.5 overall out of 5.
Sunday: Closed
Saturday: Closed
No, Hatfield Lawn & Landscape does not offer free project estimates.