The brand new system was installed the beginning of the month. It stopped working 5 days later. It took well over two weeks for them to call us back. They came out, said "It is a manufacturing defect, ill call the manufacturer and get back to you." 1 week went by, didn't hear anything. I called them the 7th day, never heard back. Finally, 13 days later, I heard back. they came out, "Fixed" it and left almost immediately. Guess what still doesn't work? My AC. I've given up on these guys. I now have a different company coming out to fix all of their mistakes. The install did go seemingly OK, its just the follow ups, call backs and attitudes of the employees when they have to come back to fix what they broke is the worst. They did show up within 15 minuets of when they said they would tho.
Description of Work: My entire AC unit needed replaced.
Rating Category
Rating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
4.0
$1,200
Richard A.
12/2013
1.0
heating & air conditioning/hvac
+ -1 more
No response yet. Has done nothing. But I spent the money on him.
Description of Work: Nothing. He did not respond to my phone calls and I have been calling him for about a month. Paid in advance.
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Service Categories
Heating and Air Conditioning
FAQ
Comfort Zone Htg & Clg of Toledo is currently rated 1 overall out of 5.
Comfort Zone Htg & Clg of Toledo accepts the following forms of payment: Check
No, Comfort Zone Htg & Clg of Toledo does not offer free project estimates.
No, Comfort Zone Htg & Clg of Toledo does not offer eco-friendly accreditations.
No, Comfort Zone Htg & Clg of Toledo does not offer a senior discount.
No, Comfort Zone Htg & Clg of Toledo does not offer emergency services.
No, Comfort Zone Htg & Clg of Toledo does not offer warranties.